Emma and Ben had the resort knowledge making the package booking easy. Good options for various flight companies to match our budget and requirements were provided. Package pricing was better than... See more
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See what reviewers are saying
We have booked our last few holidays via yourselves. Emma has been amazing every time, listens to what we want from our holiday and always manages to find us fabulous destinations. Even when we have h... See more
Company replied
Good “calling bird” outside the shop on the holiday which I booked. I was made to feel very welcome in the shop and was assisted by Emma who was very professional but at the same time very relaxed.... See more
Company replied
Once again booked a holiday with Hays Swindon, and once again I couldn't fault how extremely professional and courteous the staff are. Lisa is a star and knows exactly what we are looking for. Nothing... See more
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Company details
- #22 of 208 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #4 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #9 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
74 Regent Street, SN1 1LA, Swindon, United Kingdom
- 01793238987
4.9
Excellent
981 reviews
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Julie was very helpful and gave us…
Julie was very helpful and gave us exactly what we required, as have all your staff in the past.
15 January 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure!
Great service
Great service. Staff very friendly and helpful. The problem is now the constant harassment from the marketing people. I've booked my holiday. Now please leave me alone
8 January 2026
Reply from Hays Travel - Swindon Regent St
Hi Carolyn, thanks for your kind words and I'll get in touch with our marketing teams to remove the contact you're receiving. Kind regards, Julie :).
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure as always :)
Reply from Hays Travel - Swindon Regent St
Thank you for you lovely feedback :)
We always use Hays travel Swindon
We always use Hays travel Swindon, always so helpful and always go above and beyond!
31 December 2025
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback. It is always lovely seeing you!
Eileen was extremely helpful and…
Eileen was extremely helpful and knowledgeable, she didn’t rush us and respected all our requirements, we felt she went above and beyond for us, this is the second time we have used Hays travel and we now will continue to use this very personal service
11 January 2026
Reply from Hays Travel - Swindon Regent St
We appreciate you taking the time to share your kind words. We're so happy to hear that we provided a very personal service and met all your needs. Thank you for your continued trust!
Best experience
Ben talked about my options then advised on a smaller boat for our first cruise, and which floors would e better for us
4 January 2026
Reply from Hays Travel - Swindon Regent St
We're glad to hear that the advice about the cruise and cabin floors was helpful for your first experience. Thank you for sharing your positive feedback!
Excellent service by lisa
Excellent service by lisa
Very helpful
Quick n easy
Wouldn't go anywhere else
7 January 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure!
Reply from Hays Travel - Swindon Regent St
Thanks for your positive feedback :)
Good customer service
Emma was very professional and helpful to us explaining all details in full and patient with us would recommend the branch in Swindon .
4 January 2026
Reply from Hays Travel - Swindon Regent St
Thank you for you positive feedback! Its always lovely to see you both! :)
friendly joyful helpful know how to…
friendly joyful helpful know how to help customers needs
4 January 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback!
Always use Hayes travel for booking our…
Always use Hayes travel for booking our holidays, staff our great, we have a great laugh with the girls, two holidays booked, both quick and easy. Thanks guys your the best 😁
28 December 2025
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure KR Ben :)
Ben was excellent as ever
Ben was excellent as ever - personal, professional, clearly in command of all the necessary details regarding options in flights, hotel facilities, locations, etc, etc - a mine of useful and personably expressed information.
Thank you, Hays, and particularly Ben..!
3 January 2026
Reply from Hays Travel - Swindon Regent St
Thank you so much for your lovely feedback! It was my pleasure as always to book your holiday for you!
Rosie was brilliant so nice and helpful
3 January 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your kind review! It was my pleasure booking your holiday for you :)
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback:)
As always staff are friendly but a…
As always staff are friendly but a special thank you to Ben for help us pick another perfect holiday
31 December 2025
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure as always :)
Excellent service
Rosie who helped us was very professional and not afraid to ask a colleague for assistance on the new system.
Rosie was friendly and has an excellent customer relations attitude.
She took away all our concerns for booking our holiday.
Thank you
30 December 2025
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure as always :)
Fantastic service again from Hays…
Fantastic service again from Hays traveagent. Julie again went above and beyond to meet our needs. Thank you Julie for making my experience a great one.
Merry Christmas!
21 December 2025
Reply from Hays Travel - Swindon Regent St
You're so very welcome Lagena, it's been my pleasure to confirm your holiday for you and also belated Christmas wishes to you! :)
Got what I wanted politely and expediant
24 December 2025
Reply from Hays Travel - Swindon Regent St
Thank you for your kind words, it was my pleasure to confirm your holiday for you. Emily :)
Ben at Swindon Hays
Ben at Swindon Hays has taken care of all our holiday trips and is meticulous on making sure all our needs are taken care especially with myself being disabled. He will always go the extra mile and is a credit to the company 👏
21 December 2025
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure as always to get this booked for you both! :)
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