Jill got us our holiday package that we wanted . Hays team Syston always step up and go out of their way to make sure every detail is sorted for the holiday and are on hand on the phone for any que... See more
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See what reviewers are saying
As usual all the staff were helpful. Nirali who took the booking was are great as ever. Going to see her soon regarding holidays in early January 2027.
Company replied
Have used Syston branch for many years now and always feel confident that Im going get a fabulous service. All the staff in there are really friendly and very helpful, especially Janice. She has a wea... See more
Company replied
Advisor was very friendly and informative. Gave lots of helpful advice and did all the admin to save us a job and feel reassured that all had been completed. Would definitely use again !
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
1288a Melton Road, LE7 2HD, Syston, United Kingdom
- 01164125878
4.9
Excellent
670 reviews
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Reply from Hays Travel - Syston
Thank you so much for your review Mr Cripps! - Kirsty BM :)
Holiday 2027
Excellent service.Whole process was easy.Janice was very helpful and patient
30 June 2026
Reply from Hays Travel - Syston
Hi Mark, Thank you so much for your kind words - Janice :)
2027 Holiday
Janice made booking a holiday a really easy thing to do.Her knowledge and easy manner and service was excellent Nothing was to much trouble.Also good advice at times..
29 June 2026
Unprompted review
Reply from Hays Travel - Syston
Susan Gask ,
Thank you for your wonderful feedback! We are so pleased to hear that you found the holiday booking process so easy and that you received excellent service and advice.
Kind Regards
Hays Travel
Fabulous service by Kirsty and the team…
Fabulous service by Kirsty and the team again - repeat customers and wouldn’t want you to use anywhere else!
28 June 2026
Reply from Hays Travel - Syston
Alison,
We are so happy to hear you had a fabulous experience with our team again! Thank you for your continued loyalty.
Kind Regards
Hays Travel
Booked a last minute holiday with…
Booked a last minute holiday with Nirali who as always was friendly efficient & knowledgable.
😊
27 June 2026
Reply from Hays Travel - Syston
Thank you so much for your review! - Nirali AM :)
The young lady that organised the…
The young lady that organised the booking of our holiday, car parking travel insurance she made it dream no pressure selling it was lovely 😍
19 June 2026
Reply from Hays Travel - Syston
James,
We're so glad to hear your booking experience was a dream! Thank you for sharing your wonderful feedback with us.
Kind Regards
Hays Travel
Excellent Customer Service went through…
Excellent Customer Service went through everything and answered all my questions
23 June 2026
Reply from Hays Travel - Syston
Thank you so much for your lovely feedback, it was a pleasure booking your Holiday :) -Nirali
Perfect holiday booked.
Janice was so incredibly helpful, knowledgeable, and went above and beyond to get the perfect Norwiegan cruise for myself and Granddaughter. We are
counting down they days already.
Thank you Janice and Hayes!
21 June 2026
Reply from Hays Travel - Syston
Thank you so much for your lovely feedback, it was a pleasure booking your holiday for you, Once you have been on one cruise there is no turning back! - Janice
Great bunch
Always love visiting the Syston team. Such a great bunch.
As always Kirsty sorted our holiday out in double quick time, all booked and raring to go
thanks again girls. 👍
20 June 2026
Reply from Hays Travel - Syston
Hi Donna
Thanks for the review always a pleasure
Kirsty and the Girls
The services was 100% from start to…
The services was 100% from start to finish booking my trip
13 June 2026
Reply from Hays Travel - Syston
Giuseppe Sepede,
We're so happy you had a great booking experience!
Kind Regards
Hays Travel
We go to Hays every year to book our…
We go to Hays every year to book our holiday and always receive good service.The staff are all lovely,friendly and helpful.Thats why we keep going back.
3 June 2026
Reply from Hays Travel - Syston
Christine Raymond,
We're so glad you consistently receive good service and enjoy our friendly, helpful staff. Thank you for your loyalty!
Kind Regards
Hays Travel
Excellent friendly, so informative, always book holidays at Syston, many thanks again,
Excellent friendly
18 June 2026
Reply from Hays Travel - Syston
Thank you so much for your lovely feedback, it is always a pleasure - Janice
Very good service
17 June 2026
Reply from Hays Travel - Syston
Thank you so much for your feedback, it was a pleasure booking your holiday :) - Emily
Fantastic service nothing is to much…
Fantastic service nothing is to much trouble great knowledge and experience
13 June 2026
Reply from Hays Travel - Syston
Thank you so much Martin - I will see you on Tuesday :) Kirsty
The girls in the office are always very…
The girls in the office are always very helpful and friendly
7 June 2026
Reply from Hays Travel - Syston
Thank you so much for your lovely review! We appreciate your feedback :) - Khushali
Very helpful
Very helpful,did all the searching and gave us very good advice. Khushali was brilliant
6 June 2026
Reply from Hays Travel - Syston
Thank you for your kind feedback :) Khush is a superstar :) - Kirsty, Branch Manager
Janice was amazing and was so helpful…
Janice was amazing and was so helpful and patient with us! Such excellent customer care! Can’t recommend enough! Thank you!
7 June 2026
Reply from Hays Travel - Syston
Thank you so much for your kind review. Janice is brilliant :) Kirsty, Branch Manager
We are verry happy with the service we…
We are verry happy with the service we have recive the staff was verry helpful and specially the Amanda from Corby store.
4 June 2026
Reply from Hays Travel - Syston
Thank you for your lovely feedback :) Nirali
Hays travel have brilliant staff
Hays travel have brilliant staff. All so friendly and helpful. Nirali made our latest booking easy. Thank you.
31 May 2026
Reply from Hays Travel - Syston
Thank you so much for your lovely feedback Mrs Phillips, it is always a pleasure seeing you and I really appreciate you coming back to us time and time again to book your holidays :) - Nirali
Reply from Hays Travel - Syston
Thank you so much for your lovely feedback Mrs Keeling! Lovely booking you again - Nirali AM
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