The lady who dealt with our enquiry was very polite, respectful and very knowledgeable. Chantel was very helpful going above and beyond to ensure that we got the cruise we wanted. Chantel is a massive... See more
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See what reviewers are saying
Lauren at Teesside park branch was so patient. I had to book my holiday for only 8 days notice. There was hardly anything my specifications left so she looked in 4 different countries then the resorts... See more
We book our holidays through Julie every year.. She's goes above and beyond to make sure we get a great experience booking our holiday and what we want out of a holiday.. she also explained the tr... See more
Company replied
Our experience was amazing!! Michelle was the one sorting our holidays out and she was the best! She was so insightful and such a lovely, chatty and patient person as we were there for at least 3/4 ho... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 8c Teeside Retail Park, TS17 7BW, Teesside, United Kingdom
- 01642988757
5.0
Excellent
3k reviews
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Great service
We booked a week away in Tenerife with Hays travel. Alyson was excellent in giving us helpful recommendations and information. Very pleased and looking forward to our holiday
25 August 2026
Reply from Hays Travel - Teesside Park
Thank you for your kind words & for booking your well deserved holiday with us - Hays Travel Teesside
An agent who knew what she was talking…
An agent who knew what she was talking about also a very polite and friendly young man who greeted us
.
21 August 2026
Reply from Hays Travel - Teesside Park
Thank you for your kind words & for booking your well deserved holiday with us - Hays Travel Teesside
Currently enjoying an amazing holiday…
Currently enjoying an amazing holiday booked very last minute by Libby. She made sure she found us the best one!
19 August 2026
Reply from Hays Travel - Teesside Park
Thank you for your kind words & for booking your well deserved holiday with us - Hays Travel Teesside
Very efficient quick typing skills
26 August 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
The lady who attended us tried very…
The lady who attended us tried very hard to find the holiday that would meet the criteria we needed. Many thanks.
26 August 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
The lady that dealt with us was very…
The lady that dealt with us was very pleasant and very helpful.
26 August 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Benidorm …
Natalie was very nice & very helpful she showed us all our option when booking our holiday !!
25 August 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Lauren was amazing and helped us book…
Lauren was amazing and helped us book our dream holiday to Japan. She was very knowledgeable, friendly and professional.
23 August 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words for Lauren & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Libby Gray. Superstar!!
Libby Gray just kept plugging away at finding a solution to what we wanted and she found it - nothing was too much trouble and she didn't try to baffle us with sales pitch - she told us how it was!!
100% recommend. We'd go nowhere else.
23 August 2026
Reply from Hays Travel - Teesside Park
Thank you so much for your kind words for Libby & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Always book with Eleanor who is so…
Always book with Eleanor who is so helpful, informative and very friendly. She doesn’t mind trawling through holidays to get the best deal for what we want. She is a credit to hays travel. Teesside park branch
22 August 2026
Reply from Hays Travel - Teesside Park
Thank you for your kind word & for booking your well deserved holiday with us - Hays Travel Teesside
Sarah B was very helpful and patient as…
Sarah B was very helpful and patient as we couldn’t decide on the correct place to go initially, ty
22 August 2026
Reply from Hays Travel - Teesside Park
Thank you for your kind word & for booking your well deserved holiday with us - Hays Travel Teesside
Experience was great Ellen was really…
Experience was great Ellen was really helpful in finding is something we would all like .
22 August 2026
Reply from Hays Travel - Teesside Park
Thank you for your kind word & for booking your well deserved holiday with us - Hays Travel Teesside
Alison was brilliant
Alison was brilliant, first time we had booked a cruise and she explained everything and answered all our questions professionally. We felt as if we really mattered.
22 August 2026
Reply from Hays Travel - Teesside Park
Thank you for your kind word & for booking your well deserved holiday with us - Hays Travel Teesside
Friendly staff always helpful would…
Friendly staff always helpful would not book any where else.
22 August 2026
Reply from Hays Travel - Teesside Park
Thank you for your kind word & for booking your well deserved holiday with us - Hays Travel Teesside
Another holiday booked with Hays
Another holiday booked with Hays. Got exactly what we needed. Great service and coffee. Will definitely return
22 August 2026
Reply from Hays Travel - Teesside Park
Thank you for your kind word & for booking your well deserved holiday with us - Hays Travel Teesside
Our experience was amazing!
Our experience was amazing!! Michelle was the one sorting our holidays out and she was the best! She was so insightful and such a lovely, chatty and patient person as we were there for at least 3/4 hours! She booked 2 dream holidays for us Zanzibar and New York! she made it so easy for us! We will definitely be coming to hays travel teesside park especially seeing Michelle to book another holiday in the future!!
20 August 2026
Reply from Hays Travel - Teesside Park
Thank you for your kind word & for booking your well deserved holiday with us - Hays Travel Teesside
Having now booked with Hayes several…
Having now booked with Hayes several times, once again very helpful and friendly staff, all good.
21 August 2026
Reply from Hays Travel - Teesside Park
Thank you for your kind word & for booking your well deserved holiday with us, once again. We really do appreciate it - Hays Travel Teesside
The place to go for holiday bookings
The staff in Hayes are always friendly and helpful. We book all our trips through Hayes as we know we will be looked after.
21 August 2026
Reply from Hays Travel - Teesside Park
Thank you for your kind word & for booking your well deserved holiday with us - Hays Travel Teesside
Reply from Hays Travel - Teesside Park
Thank you for your kind word & for booking your well deserved holiday with us - Hays Travel Teesside
Friendly helpful staff member
Friendly helpful staff member, good service and efficient booking service
20 August 2026
Reply from Hays Travel - Teesside Park
Thank you for your lovely feedback & for booking your well deserved holiday with us - Hays Travel Teesside
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