Hays Travel - Teesside Park Reviews 

3,125
TrustScore 5 out of 5

5.0

Unit 8c Teeside Retail Park, TS17 7BW Teesside, GB


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Rated 5 out of 5 stars

The lady who dealt with our enquiry was very polite, respectful and very knowledgeable. Chantel was very helpful going above and beyond to ensure that we got the cruise we wanted. Chantel is a massive... See more

Company replied

Rated 5 out of 5 stars

We book our holidays through Julie every year.. She's goes above and beyond to make sure we get a great experience booking our holiday and what we want out of a holiday.. she also explained the tr... See more

Company replied

Rated 5 out of 5 stars

Our experience was amazing!! Michelle was the one sorting our holidays out and she was the best! She was so insightful and such a lovely, chatty and patient person as we were there for at least 3/4 ho... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience from the off, cup of coffee and friendly staff prior to our appt while we waited. Chantel went the extra mile to help us find the perfect booking for our honeymoon and was complet... See more

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 8c Teeside Retail Park, TS17 7BW, Teesside, United Kingdom

  • 01642988757

5.0

Excellent

TrustScore 5 out of 5

3k reviews

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5.0

All reviews

(3,125)

118,033 reviews in the last 12 months

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Rated 5 out of 5 stars

Courtney was very knowledgeable gave…

Courtney was very knowledgeable gave great advice, we booked our holiday .

4 July 2026
Hays Travel - Teesside Park logo

Reply from Hays Travel - Teesside Park

Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park

Rated 5 out of 5 stars

Once again excellent service and great…

Once again excellent service and great prices,Courtney was brilliant.

13 July 2026
Hays Travel - Teesside Park logo

Reply from Hays Travel - Teesside Park

Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park

Rated 5 out of 5 stars

I feel I can always rely on the staff…

I feel I can always rely on the staff at Hays Travel do do their best for you. It gives me confidence to deal with real people face-to-face. Have tried on-line bookings before and never seem to be reliable and present unexpected problems when too late. Adam was so helpful in Teesside Park Agency.

11 July 2026
Hays Travel - Teesside Park logo

Reply from Hays Travel - Teesside Park

Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park

Rated 5 out of 5 stars

Amazing customer service

Sarah B was amazing. She was very knowledgeable on my needs as a wheelchair user and of the areas of which we were thinking to help us find a fantastic holiday destination that we are looking forward to

12 July 2026
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Reply from Hays Travel - Teesside Park

Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park

Rated 5 out of 5 stars

Helpful friendly staff and very…

Helpful friendly staff and very informative with good recommendations for our honeymoon

12 July 2026
Hays Travel - Teesside Park logo

Reply from Hays Travel - Teesside Park

Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park

Rated 5 out of 5 stars

Lovely staff and great service

Ava was incredibly friendly and helpful. She made the booking process so easy and accommodated any changes we requested without hesitation. Would definitely recommend.

12 July 2026
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Reply from Hays Travel - Teesside Park

Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park

Rated 5 out of 5 stars

Staff are friendly and knowledgable and…

Staff are friendly and knowledgable and help you find the best deals for your budget. We've booked all our Turkey holidays with them over the last few years and would highly recommend.

5 July 2026
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Reply from Hays Travel - Teesside Park

Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park

Rated 5 out of 5 stars

Excellent service

Excellent service
Thank you Sarah B for spending the time organising our tailor made holiday to Japan
We are so looking forward to going

12 July 2026
Hays Travel - Teesside Park logo

Reply from Hays Travel - Teesside Park

Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park

Rated 5 out of 5 stars

Eleanor was very thorough

Eleanor was very thorough, professional efficient and very friendly. It took her no time to find what we were looking for. Fantastic experience

11 July 2026
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Reply from Hays Travel - Teesside Park

Janie Salmon,

Thank you for your wonderful feedback! We are so pleased to hear that you had such a fantastic experience and found our colleague to be thorough, professional, efficient, and friendly.

Kind Regards
Hays Travel Teesside

Rated 5 out of 5 stars

Very helpful very friendly

Very helpful very friendly. Listens to us .and does best to sort what we wanted .we left realy happy with our service. Thanks to Micheal in tees side park agencie..

10 July 2026
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Reply from Hays Travel - Teesside Park

Barbara Winter,

Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and left happy with our service.

Kind Regards
Hays Travel Teesside

Rated 5 out of 5 stars

Exceptional friendly service with a good cost saving !

Everything about the phone call request was smooth and friendly. She went out of her way to check three different holiday opportunities and within minutes we had agreed what we would book

9 July 2026
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Reply from Hays Travel - Teesside Park

Lynn m,

Thank you for your wonderful review! We are so pleased to hear that your phone call experience was smooth and friendly. It's fantastic that we could help you explore different holiday options and quickly find the perfect one for your booking.

Kind Regards
Hays Travel Teesside

Rated 5 out of 5 stars

Everyone is friendly and welcoming

Everyone is friendly and welcoming. I spoke to Eleanor and gave her a number of stipulations I wanted for a last minute break. She was really helpful and found just what I was looking for. Thank you for your help.

3 July 2026
Hays Travel - Teesside Park logo

Reply from Hays Travel - Teesside Park

Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park

Rated 5 out of 5 stars

Helpful

Tracey was very helpful in helping us book our special holiday

10 July 2026
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Reply from Hays Travel - Teesside Park

Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park

Rated 4 out of 5 stars

Staff brilliant

Staff brilliant, very complicated request from myself to book a holiday advertised by another company on TV. However, advertised holiday turned out to be not as advertised, apparently website inaccurate! Hates staff did their best but holiday not as good value as first appeared.

6 July 2026
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Reply from Hays Travel - Teesside Park

Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park

Rated 5 out of 5 stars

Friendly

Friendly, helpful, stuck to what we wanted and found a great deal. Everything was fine for us.

2 July 2026
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Reply from Hays Travel - Teesside Park

Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park

Rated 5 out of 5 stars

Lauren was so helpful and knowledgeable…

Lauren was so helpful and knowledgeable it made for a good experience

1 July 2026
Hays Travel - Teesside Park logo

Reply from Hays Travel - Teesside Park

Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park

Rated 5 out of 5 stars

Adam was brilliant at his job found a…

Adam was brilliant at his job found a lovely hotel for myself & friend ...even rang the hotel to ask about a query

9 July 2026
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Reply from Hays Travel - Teesside Park

Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park

Rated 5 out of 5 stars

Helpful and Efficient

As always Hays Travel are happy to help with your booking. I telephoned Chantel and told her my requirements and within 15 minutes our cruise was booked. Thank you.

9 July 2026
Hays Travel - Teesside Park logo

Reply from Hays Travel - Teesside Park

Thank you very much for your lovely feedback for Chantel & for your continued support, we really do appreciate it - Hays Travel Teesside

Rated 5 out of 5 stars

Booking process was straightforward and…

Booking process was straightforward and well explained by staff.
Service was exceptional with a friendly staff

7 July 2026
Hays Travel - Teesside Park logo

Reply from Hays Travel - Teesside Park

Thank you so much for your lovely comments & for booking your well deserved holiday with us - Hays Travel Teesside Park

Rated 5 out of 5 stars

All staff are brilliant

All staff are brilliant, nothing is too much trouble , we have had stress free holidays for over 10 years with Teesside Park. We live in Wakefield.
Thanks again for all that you do

2 July 2026
Hays Travel - Teesside Park logo

Reply from Hays Travel - Teesside Park

Thank you so very much for your kind words & for booking with us, We really do appreciate it - Hays Travel Teesside

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