Anne has been really very good from when I first enquired about a potential holiday to when we booked yesterday. Anne made us feel welcome yesterday and went through everything with us as the booking... See more
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The Tiverton team, helped look through all options for our enquiry. Holiday chosen, booked with all the little extras we wanted. One stop service, delivered in a friendly, professional non pressured... See more
Company replied
I went in with some information I had previously collected from Ann earlier in the week. I was greeted by Laura who put me at me ease and talked me through the booking process. Laura was very pati... See more
Company replied
I first dealt with Anne who was really helpful kept in touch and when I nearly decided to do something different for my travel arrangements her professionalism kept with you. She passed me on to Tom a... See more
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Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 3 Market Walk, EX16 6BL, Tiverton, United Kingdom
- 01884 798101
4.9
Excellent
755 reviews
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Once again Hannah has come up trumps…
Once again Hannah has come up trumps with our family holiday for 24 people. It wasn’t easy as we had a budget that we couldn’t go above but as usual she pulled out all the stops and was working until 6pm to get the deal finalised for us. Thank you Hannah.
13 June 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a really lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Hanna in Tiverton shop lovely
Hanna in Tiverton shop lovely. Very helpful and answered all my questions
10 June 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a really lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Highly recommended
Laura was extremely patient with all of our requests and the many changes we made prior to booking. Very professional and highly recommended.
11 June 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a really lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Staff very helpful very friendly and…
Staff very helpful very friendly and very quick to respond becca thank you for your time and making sure I was given some great choices thank you
9 June 2026
Reply from Hays Travel - Tiverton
Thank you for taking the time to submit us a review. We're all really pleased to hear your lovely feedback. Take Care - Laura
Reply from Hays Travel - Tiverton
Thank you for sending some valued feedback. It's lovely to hear that you were happy with the service Tom provided :)
Long Haul
Laura was extremely helpful, as this is our first long haul flight, she went through everything with us, answering all our questions. very good experience.
3 June 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a really lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Excellent customer service ⭐
2 June 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a really lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Once again brilliant service through…
Once again brilliant service through out our booking,
29 May 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a really lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Laura at Tiverton has been fantastic…
Laura at Tiverton has been fantastic she sorted both holidays we booked efficiently and perfectly' she is so knowledgable and looked st all the options with us to make sure we had the best value for money and best service' I would highly recommend booking with Hays Travel.
21 May 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a really lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Wonderful experience .We had the pleasure of meeting Becca
We had the pleasure of meeting Becca, who put us at ease immediately, she dealt with our questions with care and understanding. Booked our flights and reassured us . We felt in safe hands . Many thanks
Mr & Mrs T Starkey
20 May 2026
Reply from Hays Travel - Tiverton
Thank you for your wonderful feedback! We are so pleased to hear that you felt at ease and in safe hands with us. We appreciate your kind words.
Becca | Branch Manager
Helpful staff
15 May 2026
Reply from Hays Travel - Tiverton
Thank you for sending us 5*'s. We look forward to helping you further with your holiday
We have been in to several travel…
We have been in to several travel agents in the last month & not been happy with the service they gave us! Hence we didn’t book before we came to one of your shops (Tiverton)where Laura gave us a 5 star 🌟 service, so we booked our well needed holiday to majorca, we were thrilled with Laura’s commitment to find us the best deal which she certainly did. Also going forward we would 100% go back in the future to see Laura again. 👏 we thank Laura once again.
12 May 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a really lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Met with a smiling helpful travel agent…
Met with a smiling helpful travel agent and immediately reassured he could book a travel ticket for me.
8 May 2026
Reply from Hays Travel - Tiverton
Thank you for leaving such a lovely review! We will see you soon!
Tom :)
Excellent service as usual x
5 May 2026
Reply from Hays Travel - Tiverton
We appreciate you taking time to leave us such a wonderful review; it truly means a lot to our team.
Tom :)
Tom was fabulous
Tom was fabulous! This young man is radiant and full of enthusiasm. Well done Tom, I will book with you again :D
1 May 2026
Reply from Hays Travel - Tiverton
We're happy to hear that you had a fabulous experience! We appreciate your kind words and are delighted that you enjoyed the service. We look forward to your next booking!
Tom was very helpful and sorted out our…
Tom was very helpful and sorted out our holiday perfectly.
30 April 2026
Reply from Hays Travel - Tiverton
Thank you for taking the time to leave your lovely review!
We'll see you soon!
Tom :)
Friendly staff
Friendly staff. Ease of booking
Everything explained.
Lots of help with questions about travelling with my disabled wife.
1 May 2026
Reply from Hays Travel - Tiverton
Gary,
We appreciate you taking the time to leave us such a fantastic review! We are so glad that we could assist with your booking and answer your questions about traveling. Can't wait to hear about the adventures!!
Tom :)
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Holiday September 2027
I have been booking with hays for a long time would highly recommend them. Very helpful and understanding. Lovely staff .
19 April 2026
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
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