I booked my holiday in the Tonypandy branch with a lady called Lesley. Lesley was amazing, she was very helpful, patient and went over and above to ensure I chose the best holiday for myself and famil... See more
Company replied
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Visited Hays Store in Tonypandy and was warmly welcomed and assisted by Nadine. We were made to feel at ease immediately. Nadine was so helpful, patient and knowledgeable. All our holiday bookings... See more
Company replied
As always..Very friendly, professional, helpful. Spends time looking for my needs, and explaining pros and cons. Leaves the shop all happy that everything is covered.
Company replied
The staff was very friendly and very helpful. The booking process was great, we had a place in mind and ended up booking somewhere completely different. If they could save me money they would and I mu... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
121a Dunraven Street, CF40 1AS, Tonypandy, United Kingdom
- 01443533040
4.9
Excellent
605 reviews
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We always use Hays of Tonypandy,because…
We always use Hays of Tonypandy,because we always get what we are looking for.The staff are very friendly and helpful. Time is no worry to them.We will not go to any other agencies whilst they are open here.Cannot thank them enough,or praise them enough.
18 June 2026
Reply from Hays Travel - Tonypandy
Thank you so much for your lovely review! It is always a pleasure booking you both, and thank you for always supporting us!
All the girls are brilliant go beyond …
All the girls are brilliant go beyond help us find what we looking for they very helpfull friendly and pleasant won't go anywhere else well done ladies xxxx
19 June 2026
Reply from Hays Travel - Tonypandy
Thank you as always for booking with us and for your lovely review! We hope you have a fabulous time on your cruise
As always
As always, Nadine gave us excellent service. Holiday chosen, deposit made, all done in 10 minutes!
16 June 2026
Reply from Hays Travel - Tonypandy
Thank you Colin :)
Lesley was very professional
Lesley was very professional and friendly. Sorted out everything we asked for.
Thanks
16 June 2026
Reply from Hays Travel - Tonypandy
Aww Colin :) Thank you so Much :) Means so much to me too :)
The team in Hays Travel Tonypandy are…
The team in Hays Travel Tonypandy are always very helpful and friendly and go above and beyond to ensure I have tge best experience
16 June 2026
Reply from Hays Travel - Tonypandy
Aww Eryl :) Thank you so Much :)
All staff at the Tonypandy Branch are…
All staff at the Tonypandy Branch are always welcoming, polite and extremely helpful. I feel like family every time I visit. The manager Nadine does a fantastic job with her team. My recent booking was made be Lesley who is a gem.
6 June 2026
Reply from Hays Travel - Tonypandy
Aww Theresa :) You are part of our family :) and You are both gems too very sparkly ones :)
The young lady was so helpful and…
The young lady was so helpful and professional. Thank you
10 June 2026
Reply from Hays Travel - Tonypandy
Hi Neill,
We are so pleased you received such professional and helpful service. Thank you for your kind words!
Kind Regards
Hays Travel
Very friendly and helpful and always go…
Very friendly and helpful and always go above and beyond ⭐️ ⭐️⭐️⭐️⭐️ from me.
29 May 2026
Reply from Hays Travel - Tonypandy
Thank you for your lovely review :) It was a pleasure booking you
Booked a holiday at Hays Travel…
Booked a holiday at Hays Travel Tonypandy. We were served by Leanne who had excellent knowledge and great customer service. Always pleasant and helpful
9 June 2026
Reply from Hays Travel - Tonypandy
Thank you for your lovely review :) Greatly appreciated :)
Staff very friendly and got us a great…
Staff very friendly and got us a great deal wouldn't go anywhere else to book a holiday lesley and Leanne went above and beyond to get us the holiday of our dreams
31 May 2026
Reply from Hays Travel - Tonypandy
Thank you for your lovely review, kerry. We hope you have a fantastic holiday. Its always a pleasure booking your holidays - Leanne :)
Positive
Positive - happy staff - given great information and support in booking a very expensive holiday for a very special birthday
thanks
x
30 May 2026
Reply from Hays Travel - Tonypandy
Thank you for your lovely review as always! And thank you for always supporting us
Nadine was fantastic as usual
Nadine was fantastic as usual. All our questions answered she made me laugh and was so helpful
2 June 2026
Reply from Hays Travel - Tonypandy
Thank you so much for your lovely review and continuing to support us! It's always a pleasure getting your holiday booked
Yet again another smooth and quick…
Yet again another smooth and quick booking over the phone from Tonypandy Hays. Thank you Leanne 🛳️😁 Helen
2 June 2026
Reply from Hays Travel - Tonypandy
Thank you for your lovely review, Helen. Its was a pleasure booking your cruise. We hope you have a fantastic time :)
Reply from Hays Travel - Tonypandy
Thank you as always for your lovely review and your continued support
Nadine was very friendly
Nadine was very friendly, attentive, and super helpful! Extremely smooth process and all of my wants and needs were met!
29 May 2026
Reply from Hays Travel - Tonypandy
Hi Krystal.
Thank you so much for your lovely review and for booking with us
Hayes Tonypandy go the extra mile
Our holiday was booked by Lesley who as ever was welcoming and very knowledgeable about Cyprus where we wanted to go.She always goes the extra mile to accommodate my wife,who has a medical condition.We love this branch and always book here
17 May 2026
Reply from Hays Travel - Tonypandy
Aww Peter :) Thank you both so much for your lovely words :) My Pleasure :) You are both Gems Very sparkly ones :)
Reply from Hays Travel - Tonypandy
Thank you Mag :) Thank you for your Lovely words :)
We always book with Hays travel as…
We always book with Hays travel as their staff in our Tonypandy branch are so helpful,especially Leslie who is always so happy and cheerful, she always goes above and beyond to help us Thank you 😊
6 May 2026
Reply from Hays Travel - Tonypandy
Aww Lindy :) thank you Both for your lovely words :) You are Both Gems very Sparkly ones :)
Amazing service and was dealing with…
Amazing service and was dealing with Nadine that passed me over to Leanne. Found me Amazing deal and the holiday was booked with a fantastic service. Highly recommend Tonypandy Hays travel. Fantastic place to book your hassle free Holiday
17 May 2026
Reply from Hays Travel - Tonypandy
Aww Thank you for your Lovely review Very much appreciated :)
Reply from Hays Travel - Tonypandy
Aww Thank you :)
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