5/5 Stars – Great Service! We couldn’t be happier with the service we received. Our travel agent was very helpful, attentive, and took all the stress out of our research and planning . She listened... See more
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Everyone at Hays in Ulverston is always so helpful and friendly. Grace has been amazing, gathering and providing prices, different options and patient when answering all my questions. Fantastic cu... See more
Our visit went smoothly owing to the competence of the staff manager Caitlin who served us and booked our holiday and hotel for us.She had now three other members of staff in the office which was good... See more
Kaitlyn, the newly promoted Assistant Manager was an excellent holiday agent to request a small break for us to take the two teenage boys on. After a long search she came up with the most acceptable h... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
16 Market St, LA12 7LR, Ulverston, United Kingdom
- 01229346020
4.9
Excellent
272 reviews
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Always make us feel welcome
Always make us feel welcome, very attentive and knowledgeable. Chloe always does a great job, thank you.
9 February 2026
Reply from Hays Travel - Ulverston
Thank you so much for the positive feedback Lynne! It was a pleasure assisting you and I hope you have the best time! Thanks, Chloe & the Ulverston team :)
Gracie at the Ulverston office
Gracie at the Ulverston office, was really helpful. She listened to what we were looking for and found us exactly what we were looking for,making the decision making easier than I’d expected
8 February 2026
Reply from Hays Travel - Ulverston
Thank you so much for your positive feedback! It was a pleasure assisting you and I hope you have a lovely time. Thanks, Grace & the Ulverston team :)
Always a pleasure dealing with…
Always a pleasure dealing with professional staff, warm and friendly.
4 February 2026
Reply from Hays Travel - Ulverston
Thank you for your positive feedback Michael, it was a pleasure assisting you and I hope you have a lovely trip! Thanks, Caitlin and the Ulverston team :)
Reply from Hays Travel - Ulverston
Thank you for your positive feedback! It was a pleasure assisting you and I hope you have a lovely trip :) Thanks, Caitlin and the Ulverston team.
Staff always very helpful and…
Staff always very helpful and knowledgeable. Nothing is too much trouble
15 January 2026
Reply from Hays Travel - Ulverston
Thanks so much for booking with us again, and thank you for your lovely review, I hope you both have the best time and can't wait to hear all about it!
Thanks
Caitlin and Team Ulverston
Very friendly knowledgeable and helpful…
Very friendly knowledgeable and helpful staff, specifically Ruby
21 January 2026
Reply from Hays Travel - Ulverston
Thank you for the lovely review and thank you so much for booking with us!
Thanks, Ruby & Team Ulverston
Oh we're going to Barbados
We wanted an experience we've never had before nor new anything about. We visited Hays travel and within 10 minutes Chloe was right onto the holiday we were looking for. We were sent various options and were able to choose the ideal holiday for us. Nothing was too much trouble and always happy to make little tweaks. She kept in touch with us to help us decide and the service was second to none.
21 January 2026
Reply from Hays Travel - Ulverston
Thank you so much for your positive feedback Lyn! It was a pleasure assisting you and I can't wait to hear all about your trip :) Thanks, Chloe & The Ulverston team :)
Reply from Hays Travel - Ulverston
Thank you for your positive feedback Robert! It was a pleasure assisting you :) Thanks, Caitlin & The Ulverston team!
Staff are friendly and helpful we make…
Staff are friendly and helpful we make a journey to use the Ulverston shop
19 January 2026
Reply from Hays Travel - Ulverston
Thank you for your positive feedback Debra! It was a pleasure assisting you and I look forward to hearing all about your trip :) Thanks, Grace & The Ulverston team!
Reply from Hays Travel - Ulverston
Thank you for the lovely review and thank you so much for booking with us!
Thanks, Ruby & Team Ulverston
Very good help from Ruby at Ulverston
9 January 2026
Reply from Hays Travel - Ulverston
Thank you for the lovely review and thank you for booking with us!
Thanks, Ruby & Team Ulverston
Caitlin was really helpful & very…
Caitlin was really helpful & very efficient.
Great service as usual.
Thank you.
16 January 2026
Reply from Hays Travel - Ulverston
Thank you for your positive feedback Amanda! It was a pleasure assisting you. Thanks again, Caitlin & the Ulverston team :)
I walked in with an open ended idea of…
I walked in with an open ended idea of what I wanted after giving Grace a price guide etc she gave me plenty to look at and was very helpful... holiday booked and looking forward to it !!
7 January 2026
Great service from the moment we sat…
Great service from the moment we sat down. Assistant was very knowledgeable and tailored to our needs
14 January 2026
Have booked there before yes
Have booked there before , very friendly , professional , makes me feel comfortable booking these holidays
13 January 2026
Brilliant staff ,very helpful.
10 January 2026
Reply from Hays Travel - Ulverston
Thank you for your positive feedback Christina! It was a pleasure assisting you. Thanks, Caitlin & the Ulverston team :)
Had us booked in under 30 mins great…
Had us booked in under 30 mins great service Ruby
6 January 2026
Reply from Hays Travel - Ulverston
Thank you for the lovely review and thank you so much for booking with us!
Thanks, Ruby & Team Ulverston
Great service
Overall great service.
Did what I asked.
And very speedily.
Gave good choices.
Polite and respectful.
Very helpful attitude.
No forced selling.
What's not to love!
9 January 2026
Reply from Hays Travel - Ulverston
Thank you for the lovely review and thank you so much for booking with us!
Thanks, Ruby & Team Ulverston
Reply from Hays Travel - Ulverston
Thank you for booking with us and Thank you for the lovely review
Thanks Ruby & Team Ulverston
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