from the moment I first entered Hays at Wellingborough, was met with a warm welcome and a curiosity of what I was looking for, without being demanding. At first the holiday we were looking for was not... See more
Company replied
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from the moment I first entered Hays at Wellingborough, was met with a warm welcome and a curiosity of what I was looking for, without being demanding. At first the holiday we were looking for was not... See more
Company replied
Lovely staff. Everyone was very knowledgeable. Morag was really helpful in finding us our holiday to Italy. She gave us different options to take away & look at. When we decided which holiday to go fo... See more
Company replied
Thank Ella Grace and Maddy at the Wellingborough branch with booking flights and a hotel to Lisbon. Plus transfers to the hotel. Both provided a great service. Pleased with the booking on flights serv... See more
Company replied
Diane really knows her stuff. We had spoke about cruises we were looking at before we came into the shop. We spent time making sure we were happy with our final choice, looking at other options. Paper... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
64 Swans Lane Swansgate Centre, NN8 1EU, Wellingborough, United Kingdom
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Reply from Hays Travel - Wellingborough
You always find the holiday experience that suits us.

Reply from Hays Travel - Wellingborough
The staff was very helpful finding us holiday we wonted and look around to get us a good price

Reply from Hays Travel - Wellingborough
Top class, very helpful very understanding will definitely be in touch again

Reply from Hays Travel - Wellingborough

Reply from Hays Travel - Wellingborough
Morag the booking agent was kind and very helpful. She explained everything to me about the cruise.

Reply from Hays Travel - Wellingborough
Tge staff in Hays Wellingborough are always very helpful and pleasant.

Reply from Hays Travel - Wellingborough
The whole team at Hayes Wellingborough are truly fantastic. They have become fantastic friends who we love to bits!
They listen and give us exactly what we ask for, we won't go anywhere else.

Reply from Hays Travel - Wellingborough
Morag was very helpful, and made our experience very good, with the help of her manager they quickly found the cruise we were looking for.

Reply from Hays Travel - Wellingborough
Diane, helped us with the whole process from start to finish, nothing was too much. Even when we kept changing our minds. So helpful and patient. We are so happy to have used Hays travel and would highly recommend the staff at the Wellingborough store. Thank you 🙏

Reply from Hays Travel - Wellingborough
Friendly and helpful staff.
We go to them with a hotel in mind and a date and then our thoughts are turned into a holiday booked. Very happy.

Reply from Hays Travel - Wellingborough
Angela dealt with my booking.She was excellent and checked every detail meticulously of my flights to Australia.

Reply from Hays Travel - Wellingborough
The manager that helped us was friendly and welcoming. She shared places that she had personally been too which gave us a good insight to what to expect from the holiday. We didn’t feel rushed at all and the whole experience was great.

Reply from Hays Travel - Wellingborough
Excellent Company.
Been using Hays and before that Thomas cook for many years now and they are the best with great staff and attention to detail.

Reply from Hays Travel - Wellingborough
Another excellent experience from Angela Miller at Wellingborough always so helpful.

Reply from Hays Travel - Wellingborough
The young man that booked our holiday was really helpful & patient with us. He searched all areas we were interested in & listened to our needs & concerns. We are always very happy with the Hays staff at the Wellingborough branch.

Reply from Hays Travel - Wellingborough
Very friendly and helpful team at wellingborough branch, I have been booking with them for over 10 years and never had any issues, keep up the great work!

Reply from Hays Travel - Wellingborough
Madeline was very pleasant, felt very comfortable nothing was to much trouble with her

Reply from Hays Travel - Wellingborough
The assistant Diane was most helpful in arranging exactly what we wanted from our holiday

Reply from Hays Travel - Wellingborough
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