Karen, our travel agent in West Kirby, always does her very best to provide us with the holiday we are looking for. Nothing is too much trouble to her, and it’s is because of her helpfulness and her c... See more
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The staff at Hays travel West Kirby were extremely friendly and helpful. We are particularly grateful to Jodie who dealt with our booking and could not do enough for us, even finding our hotel and pr... See more
Company replied
The ladies in the West Kirby office were very helpful and leant over backwards to find something to suit me. I'm not sure that what I ended up with was what I had in mind - but that was my fault for n... See more
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We had the pleasure of working with Rebecca from Hays Travel, and she has been absolutely wonderful. She’s incredibly accommodating and went above and beyond to make sure our trip could be planned wit... See more
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Company details
- #21 of 208 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
12 The Crescent, CH48 4HN, West Kirby, United Kingdom
- 0151 4380060
4.9
Excellent
418 reviews
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It was efficient - yes
It was efficient, Karyn gave us the information we asked for in relation to our destination requests. After just over an hour we had our holiday booked.
13 January 2025
Reply from Hays Travel - West Kirby
Thank you so much for your lovely comments :)
Helpful and patient as planning not…
Helpful and patient as planning not straight forward
3 January 2025
Reply from Hays Travel - West Kirby
Thank you so much for your kind comments :)
Judith was very helpful
Judith was very helpful, and found us just what we were after.
12 January 2025
Reply from Hays Travel - West Kirby
Thank you for your kind review! It was a pleasure to book your cruise :)
all sorted
all staff were excellent especialy Scarlet even though she was in training she was excellent.
Holiday all sorted had a little problem with our flights went back and all sorted.
28 December 2024
Reply from Hays Travel - West Kirby
Thank you for such a kind review, it was a pleasure to book your cruise for you! :)
Reply from Hays Travel - West Kirby
Thank you for you very kind review, it was a pleasure to book your holiday for you! :)
You would have got five stars but the…
You would have got five stars but the amount of emails sent since the booking is borderline stalking!
5 December 2024
Reply from Hays Travel - West Kirby
Hi Thank you for your comments we just send emails that is relevant to your holiday :)
Go back to west Kirby every time great…
Go back to west Kirby every time great service friendly very helpful Karyn is just amazing
28 November 2024
Reply from Hays Travel - West Kirby
Thank you :) It is always a pleasure booking your holidays :)
Holiday Booking.
Karyn discussed with me my thoughts about my holidays and she gave me a great deal of information about availability, costings and special offers. Very friendly and helpful. All staff very helpful and friendly.
10 November 2024
Reply from Hays Travel - West Kirby
Thank you for your lovely comments we love booking your holidays :)
Reply from Hays Travel - West Kirby
Thank you so much for your kind review, we hope you have a lovely time ! :)
Judie helpful as us we got the…
Judie helpful as usual and we got the hotel we wanted. Thanks.
5 November 2024
Reply from Hays Travel - West Kirby
Thankyou for your lovely comments always a pleasure booking for you :)
Croatiaecond holiday for next year
Booked my second holiday for next year. I only booked with Hays travel due to the help & knowledge of the staff
29 October 2024
Reply from Hays Travel - West Kirby
Thank you :)
Judie was great
Judie was great. Very informative, made it so easy when booking and took the stress away. Can't wait for my experience now.
1 November 2024
Reply from Hays Travel - West Kirby
Thank you for your lovely comments it will be an amazing experience :)
Very patient and informative
Very patient and informative. Lovely relaxed environment that also welcomed my dogs
This is the 2nd time I have booked with Hays
25 October 2024
Reply from Hays Travel - West Kirby
Thank you so much for your kind review! We hope you have a wonderful cruise :)
Listened to us and found the goluday we…
Listened to us and found the goluday we wanted.
9 October 2024
Reply from Hays Travel - West Kirby
Thank you so much for your kind review, we hope you have a lovely holiday :)
Excellent service listening to our…
Excellent service listening to our requirements and found the right holiday for us. Staff very friendly and knowledgeable .
3 October 2024
Reply from Hays Travel - West Kirby
Thank you so much for your lovely review, was a pleasure to book your holiday for you :)
Hays West Kirby
Great place to book a holiday . Girls all so lovely and friendly and very helpful
9 October 2024
Reply from Hays Travel - West Kirby
Thank you so much for your lovely review, it was a pleasure to book your holiday :)
Reply from Hays Travel - West Kirby
Thank you hope you enjoy your cruise :)
Reply from Hays Travel - West Kirby
thank you so much ! we hope you have an amazing time away :)
Reply from Hays Travel - West Kirby
Thank you for your kind review, was a pleasure to book for you :)
Welcoming
Welcoming, friendly and helpful agents. Nothing too much trouble. We will definitely use the West Kirby branch for our future holiday bookings.
30 August 2024
Reply from Hays Travel - West Kirby
Thank you so much for your lovely comments :)
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