Karen, our travel agent in West Kirby, always does her very best to provide us with the holiday we are looking for. Nothing is too much trouble to her, and it’s is because of her helpfulness and her c... See more
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The staff at Hays travel West Kirby were extremely friendly and helpful. We are particularly grateful to Jodie who dealt with our booking and could not do enough for us, even finding our hotel and pr... See more
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The ladies in the West Kirby office were very helpful and leant over backwards to find something to suit me. I'm not sure that what I ended up with was what I had in mind - but that was my fault for n... See more
Company replied
We had the pleasure of working with Rebecca from Hays Travel, and she has been absolutely wonderful. She’s incredibly accommodating and went above and beyond to make sure our trip could be planned wit... See more
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Company details
- #21 of 208 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
12 The Crescent, CH48 4HN, West Kirby, United Kingdom
- 0151 4380060
4.9
Excellent
418 reviews
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Reply from Hays Travel - West Kirby
Thankyou so much for your lovely review I am sure your cruise will be amazing :)
Super easy and Simple
I found the process super simple and easy. Rebecca helped me through booking this getaway and I couldn’t be more grateful. Thank you!
1 April 2025
Reply from Hays Travel - West Kirby
Thankyou for your lovely review it was a pleasure booking your holiday :)
Tailor-made
Hays Travel staff, over a period of 3 days and 3 sessions, tailored our holiday arrangements to our complete satisfaction.
27 March 2025
Reply from Hays Travel - West Kirby
Thankyou so much for your lovely review it was a pleasure booking your holiday :)
Customer service was excellent
Customer service was excellent. Very informative and provided clear details. Many thanks to Paula Dryden, who was our sales rep and was really helpful.
14 March 2025
Reply from Hays Travel - West Kirby
Thank you for your very kind review! :)
Helpful member of staff
Helpful member of staff. Answered all my questions and arranged a follow up call to confirm additional booking request.
18 March 2025
Reply from Hays Travel - West Kirby
Thank you for your lovely comments it was a pleasure booking your River Cruise :)
V friendly and efficient
15 March 2025
Reply from Hays Travel - West Kirby
Thank you for your kind review :)
Scarlet was so helpful nothing was too…
Scarlet was so helpful nothing was too much trouble and answered any questions we had.
Definitley be back in the future.
Regards
Maureen & Alf Lockwood
8 March 2025
Reply from Hays Travel - West Kirby
Thank you so much for your kind review! :)
Great personal service and follow up we…
Great personal service and follow up we are now booked to go to Italy.
27 February 2025
Reply from Hays Travel - West Kirby
Thank you so much it was a pleasure booking your holiday :)
Reply from Hays Travel - West Kirby
Thank you for your lovely comments we like to keep you updated :)
Great service from Karyn
Karyn was fantastic as always really helpful and knowledgeable, she was able to get us just what we wanted.
25 February 2025
Reply from Hays Travel - West Kirby
Thank you for your kind review, always a pleasure booking your holidays :)
Helpful and patient
Our advisor was patient and took us through several options. All explained fully and helped us arrange easy access options for my wife. A good experience.
13 February 2025
Reply from Hays Travel - West Kirby
Thank you so much for your kind review, it was a pleasure to book your holiday for you! :)
A good experience
Helpful lady called Paula. We knew where we wanted to go, she put it all together for us.
13 February 2025
Reply from Hays Travel - West Kirby
Thank you so much for your comments :)
Booked a Holiday
Judy was really helpful and would highly recommend booking with them!🙂
10 February 2025
Reply from Hays Travel - West Kirby
it was a pleasure helping you with your holiday to Cyprus, how exciting! :)
Paula out travel adviser was brilliant
Paula out travel adviser was brilliant. Very helpful and made sure everything was in order before we booked out cruise
9 February 2025
Reply from Hays Travel - West Kirby
Thank you for your feedback, we will pass on your comments to Paula. It was our pleasure, have a wonderful cruise!
Excellent customer service
We have booked through Hays many times as we have always found the staff to be very helpful and prepared to go the extra mile to ensure our holiday is perfect.
30 January 2025
Reply from Hays Travel - West Kirby
it was a pleasure helping you with your holiday to Italy, how exciting! :)
Fantastic service
Fantastic service
Karyn and all the other ladies are all extremely helpful and always find the best deals for us
Wouldn’t go anywhere else
30 January 2025
Reply from Hays Travel - West Kirby
always a pleasure helping you and your family with your holidays, thank you for your ongoing support! :)
Excellent attentive service from the…
Excellent attentive service from the West Kirby branch in connection with our planned road trip to USA. Karyn reviewed our requirements in terms of itinerary and budget and was extremely helpful in providing the ideal solution to our needs.
30 January 2025
Reply from Hays Travel - West Kirby
it was my pleasure helping with this exciting itinerary and thank you for your very kind feedback! :)
Lovely assistant, top service.
Lovely assistant Paula who was very professional, knowledgable and friendly.
31 January 2025
Reply from Hays Travel - West Kirby
Thank you so much, was a pleasure helping you Joy! :)
Great service
Karen was brilliant at finding the holiday we wanted, after giving us a host of ideas recently. Happy to return to Hayes West Kirby
30 January 2025
Reply from Hays Travel - West Kirby
Thank you for your very kind review! :)
Excellent agent!
Fantastic help from Paula and Karyn! Very good service nad hard work!
10 January 2025
Reply from Hays Travel - West Kirby
Thank you so much we love helping you :)
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