Hays Travel - West Kirby Reviews 

Spent time looking for a holiday. Friendly, knowledgeable.

Efficient person centred response Jude was really helpful

Always book my holidays with Karyn in West Kirby . Karyn always takes the time to listen to what we would like to do . She researches everything we ask & informs us of any information that we need to know. If you have trust in your travel agent & a good understanding between you then your holiday will be fabulous as we always find with Karyn’s help .

Very easy to book, everything explained and printed off in really quick time, a big thank you to Paula for making our booking

I visited Hays West Kirby branch and met with Karynthe manager to book a cruise for 2026,as in the past Karyn handled the booking in a helpful and freindly way.
She dealt with all the details and made the booking easy, as she has on previous holidays.

A fantastic experience arranging and booking a special holiday with Judie Stredder at Hayes Travel in West Kirby.
We were planning the holiday of a lifetime to celebrate our 30 year wedding anniversary. A dream trip to the Far East visiting Hong Kong & Japan.
Judie’s endless patience and attention to detail was so appreciated as we explored so many different options.
Her excellent advice and guidance resulted in a terrific holiday that was literally flawless in every respect. An experience that exceeded all our expectations.
Highly recommended, will be talking to Judie and Hayes again, for our next adventure, that’s for sure!

Went into shop to book a certain holiday came out having done it sucrcessfully.

Booking in west Kirkby all good. The staff aboard ship smart appearance always did jobs to the max as a normal. Young man who looked after our room 1078 very helpful and attentive. Embark /disembark really good. Let down by shabby environment. Room carpet grubby as was the frilly strands around base of bed. The bathroom floor, bath rim and inside bath all looked obviously in need of a very deep or replacement. The general daily cleaning done to a high standard. Food, entertainment and bars well planned throughout

Karyn as always was knowledgeable and helpful throughout excellent advice and very professional a credit to your company I have used your company several times and I’m regarded as a vip
As I always book through your west Kirby branch and have recommended you to friends and associates

The staff showed a great deal of patience in helping us identify the holiday we wanted. Professional throughout our visit to Hay's travel shop in West Kirby. Would definitely return in the future.

Judi the agent in the West Kirby
branch very helpful.

Karyn was so helpful & made my booking experience very easy .

Lovely staff really helpful . Couldn’t do enough for us. Nothing was to much trouble. Booked before with them fantastic service

Rebecca was very pleasant as well as being very knowledgeable and helpful.

Friendly and highly professional

Hays West Kirby branch always go that extra mile when it comes to making sure you have the holiday you want.
Attention to detail and listening to customer needs.
Thanks to Karen and the team

Karen, the manager, was brilliant & very helpful. Nothing was too much trouble. It's our second time we've booked a holiday at the West Kirby branch.

Efficient service as always. Our booking was organised by Paula who was most helpful.

Staff very friendly and helpful. We intended to obtain a price for a hotel in Mijas over Christmas with a view to booking later in the year! However due to the details given to us by a member of staff who had actually stayed at the hotel convinced us to book straight away!.