Hays Travel - Weymouth Reviews 

1,398
TrustScore 5 out of 5

4.9

68 St Mary Street, DT4 8PP Weymouth, GB


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Rated 5 out of 5 stars

Booked a future cruise with Nigel. He always has a friendly, approachable manner. Very knowledgeable especially around cruising. The whole team are amazing. Think Hays 1st every time.

Company replied

Rated 5 out of 5 stars

Amy who dealt with us on this particular occasion was very helpful (as all the staff we have had over the years are). She was patient whilst having to flit all over the place for our appropriate dates... See more

Company replied

Rated 5 out of 5 stars

Well I've used hays a few times and know a couple of the people who work there . We had isabella as our consultants FABULOUS gave a a rough idea where we wanted to go japan we went for a... See more

Company replied

Rated 5 out of 5 stars

We had a fabulous experience booking our holiday. Whole process was smooth, easy and stress free. Carys was incredibly helpful,listened to exactly what we were looking for, and found our perfect... See more

Company replied


Company details

  1. #21 of 207 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 32 best companies in Currency exchange service
  6. #8 of 102 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 68 St Mary Street, DT4 8PP, Weymouth, United Kingdom

  • 01305 839507

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,398)

119,953 reviews in the last 12 months

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Rated 5 out of 5 stars

All Rhodes lead to a great holiday booking

Rebecca was superb in sniffing out a two week break to Rhodes for me which fitted in with the timeline I had available to go away

23 May 2026
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Reply from Hays Travel - Weymouth

Thank you for your feedback! We are always happy to provide the best service. We will pass on your kind words to Rebecca.
Many Thanks
Irina

Rated 5 out of 5 stars

I booked a holiday with Nigel .

I booked a holiday with Nigel .. as I was booking a solo holiday he was very helpful and found me a suitable holiday which I am very happy with.

29 May 2026
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Reply from Hays Travel - Weymouth

Thank you for your review :)

Many Thanks,
Nigel

Rated 5 out of 5 stars

Naydee in the weymouth branch

Naydee in the weymouth branch was absolutely amazing. No question was too much, she was very knowledgeable and helpful with many things.
She helped us to book the italy cruise we have always wanted to do and made sure we all had the information that we needed.
Fantastic experience, thank you Naydee. (Hope i spelt her name right)

29 May 2026
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Reply from Hays Travel - Weymouth

Hi Tiffany,

Thank you for your lovely words, it was a pleasure booking this cruise for you. I hope to see you in store soon :)

Best wishes,
Naydee

Rated 5 out of 5 stars

Nigel in the Weymouth office is superb

Nigel in the Weymouth office is superb. He’s got a great knowledge and is very quick and efficient. We have used Hayes travel for many years

22 May 2026
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Reply from Hays Travel - Weymouth

Thank you for your kind words :)

Rated 5 out of 5 stars

Very friendly

Very friendly, helpful was interested in
sorting the holiday in detail for us.

18 May 2026
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Reply from Hays Travel - Weymouth

Thank you for your lovely feedback!
Kind Regards
Isabella

Rated 5 out of 5 stars

Nigel is brilliant always so helpful.

Nigel is brilliant always so helpful.

17 May 2026
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Reply from Hays Travel - Weymouth

Thank you for your review.
It was great to meet you all on Saturday!
It sounds like you are going to have a great cruise.
See you again soon
Nigel

Rated 5 out of 5 stars

Cruise booked with Hays travel

Just booked another cruise with Hays travel, Chantelle was very helpful and friendly sorting out what we wanted and booking the cruise for us. Pity Hays can't sort the extra insurance for medical declaration anymore as that used to save us so much time trying to get through on the phone.

7 May 2026
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Reply from Hays Travel - Weymouth

Thank you for writing such a lovely review. It was a pleasure to assist with booking your cruise.

Kindest regards,
Chantelle :)

Rated 5 out of 5 stars

Weymouth happy staff…

The Weymouth staff are always happy to serve with everyone always smiling excellent service

14 May 2026
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Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was my pleasure to assist you :)

Kind Regards
Amy

Rated 5 out of 5 stars

Great service

Our experience was very good, with great help in booking our holiday. Nigel, as always, is really helpful.

11 May 2026
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Reply from Hays Travel - Weymouth

Thank you for your review.
It was great to see you on Sunday and thank you for booking your cruise with me.
See you soon. Nigel

Rated 5 out of 5 stars

We had a fabulous experience booking…

We had a fabulous experience booking our holiday. Whole process was smooth, easy and stress free. Carys was incredibly helpful,listened to exactly what we were looking for, and found our perfect holiday!

Carys gave clear explanation and guidance which gave us confidence. We were well looked after during our booking. We had plenty of time to consider our options and decide on our favourite.

Really excited about our holiday, it has been a long time since our last one and it's a special occasion, we wanted it to be right. Wouldn't hesitate to book with Hays Travel, Weymouth, again. Highly recommend.

10 May 2026
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Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was my pleasure to assist you with your holiday :)

Kind Regards
Carys

Rated 5 out of 5 stars

Absolutely brilliant told them what we…

Absolutely brilliant told them what we needed and trips etc Rachel knew exactly what we wanted and told us her experience as well and how easy it was we booked then and then.

10 May 2026
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Reply from Hays Travel - Weymouth

Thank you very much for your lovely feedback!
Kind Regards
Rachel

Rated 5 out of 5 stars

Always guaranteed good service and a…

Always guaranteed good service and a help and gentle nudge to make my mind up. Agent Isabelle very knowledgeable and efficient.

9 May 2026
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Reply from Hays Travel - Weymouth

Thank you for the kind review :) Glad we could help.

Many Thanks
Isabella

Rated 5 out of 5 stars

Amy made it wonderfully easy to book…

Amy made it wonderfully easy to book our holiday, travel insurance and parking. As usual great service. Thank you.

8 May 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was my pleasure to assist you with your holiday :)

Kind Regards
Amy

Rated 5 out of 5 stars

Rachel was very helpful and friendly

Rachel was very helpful and friendly.
We told her what we needed and she was able to help us straight away.

7 May 2026
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Reply from Hays Travel - Weymouth

Thank you so much for your lovely feedback
Kind Regards
Rachel

Rated 5 out of 5 stars

Booking made easy …

We was speaking to Isabella and she made our booking process so easy, gave us all the information we needed to book our holiday which we booked

5 May 2026
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Reply from Hays Travel - Weymouth

Thank you for the lovely review, so glad I could help :)

Many Thanks
Isabella

Rated 5 out of 5 stars

Excellent service

Excellent service, everything explained very well as I was booking up prior to the holiday going on sale to general public. All went smoothly with all the details i needed being sent and phone call as per plan . Always reassuring to know I can call in at any time and will always have my questions answered with a smile and efficiency.

28 April 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was my pleasure to assist you with your holiday :)

Kind Regards
Carys

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