Hays Travel - Weymouth Reviews 

1,393
TrustScore 5 out of 5

4.9

68 St Mary Street, DT4 8PP Weymouth, GB


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Rated 5 out of 5 stars

Booked a future cruise with Nigel. He always has a friendly, approachable manner. Very knowledgeable especially around cruising. The whole team are amazing. Think Hays 1st every time.

Company replied

Rated 5 out of 5 stars

Amy who dealt with us on this particular occasion was very helpful (as all the staff we have had over the years are). She was patient whilst having to flit all over the place for our appropriate dates... See more

Company replied

Rated 5 out of 5 stars

Well I've used hays a few times and know a couple of the people who work there . We had isabella as our consultants FABULOUS gave a a rough idea where we wanted to go japan we went for a... See more

Company replied

Rated 5 out of 5 stars

Brilliant experience with this travel agency! The service was professional, friendly, and stress free from start to finish. Everything was well organised, and the team was incredibly helpful. Highly r... See more


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 68 St Mary Street, DT4 8PP, Weymouth, United Kingdom

  • 01305 839507

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,393)

118,436 reviews in the last 12 months

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Rated 5 out of 5 stars

Chantelle in the Weymouth branch…

Chantelle in the Weymouth branch listened to what we were looking foe in our holiday and came up with some amazing ideas. We have now booked and are very happy with our choice thanks to her 🙂

3 May 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for taking the time to write such a lovely review! It was a pleasure to assist with your holiday.

Kindest regards,
Chantelle :)

Rated 5 out of 5 stars

Helpful

Helpful, efficient, uncomplicated and friendly

3 May 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for reviewing our service! I'm glad to hear our team was helpful :) - Tuesday

Rated 5 out of 5 stars

Very helpful and patient with us maisey…

Very helpful and patient with us maisey was very knowledgeable thanks again

3 May 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Hello, thank you for your review and thank you for booking :) We look forward to seeing you in store again soon.
Many Thanks
Naydee

Rated 5 out of 5 stars

Helpfulness and expertise of travel…

Helpfulness and expertise of travel consultant Rebecca, who guided us through extactly what we wanted.

2 May 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for taking the time to share your experience. We're so happy to hear the Rebecca was able to secure the perfect cruise for you - Tuesday

Rated 5 out of 5 stars

We went in with an enquiry

We went in with an enquiry, with staff ad helpful as always. After looking at different options We madd a booking

30 April 2026
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Reply from Hays Travel - Weymouth

Hello, thank you for your review and thank you for booking :) We look forward to seeing you in store again soon.
Many Thanks
Rebecca

Rated 5 out of 5 stars

Efficient service

Was able to book the cruise I wanted quickly and efficiently over the phone.

28 April 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely feedback! :)
Kind Regards
Naydee

Rated 5 out of 5 stars

Helpful & efficient service

Helpful & efficient service. Carefully booked our holiday with lots of important information for all our needs.

29 April 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely feedback! :)
Kind Regards
Rachel

Rated 5 out of 5 stars

Naydee

Naydee. Weymouth. Friendly. Knowledgeable and supportive. It’s the extra help in the shop that helps. Ties it all together.

23 April 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely feedback! :)
Kind Regards
Naydee

Rated 5 out of 5 stars

Excellent service

Excellent service. Everything went through very smoothly. The staff were all very helpful and knowledgeable.

15 April 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for taking the time to send your review & thank you for your kind words.
Many Thanks
Rebecca

Rated 5 out of 5 stars

Book all our cruises with Hays

Book all our cruises with Hays, always friendly, helpful and knowledgeable. Just pre-booked our 2028 cruise with Rachel, Rachel has booked a few of our cruises and checked us in before boarding. All staff are pleasant and helpful. Wouldn't go anywhere else.

22 April 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you so much for your lovely feedback!
Kind Regards
Rachel

Rated 5 out of 5 stars

Tuesday is a ⭐️

Excellent service from start to finish. Tuesday made the whole booking process smooth and stress-free. Everything was perfectly organised, and I felt well taken care of throughout. Highly recommend!

20 April 2026
Rated 5 out of 5 stars

Always great service from Hays

Always great service from Hays. Which is why we always go to them to book a holiday.

10 April 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for taking the time to leave a lovely review. I look forward to seeing you in store next.

Kindest regards,
Chantelle :)

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