Booked a future cruise with Nigel. He always has a friendly, approachable manner. Very knowledgeable especially around cruising. The whole team are amazing. Think Hays 1st every time.
Company replied
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See what reviewers are saying
Amy who dealt with us on this particular occasion was very helpful (as all the staff we have had over the years are). She was patient whilst having to flit all over the place for our appropriate dates... See more
Company replied
Well I've used hays a few times and know a couple of the people who work there . We had isabella as our consultants FABULOUS gave a a rough idea where we wanted to go japan we went for a... See more
Company replied
Brilliant experience with this travel agency! The service was professional, friendly, and stress free from start to finish. Everything was well organised, and the team was incredibly helpful. Highly r... See more
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
68 St Mary Street, DT4 8PP, Weymouth, United Kingdom
- 01305 839507
4.9
Excellent
1k reviews
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Very friendly and helpful
10 March 2026
Reply from Hays Travel - Weymouth
Thank you for your lovely review :)
Kind Regards
Chantelle
Very patient young lady checking hotels…
Very patient young lady checking hotels that I had suggested areas checked for me all in all very grateful
17 March 2026
Reply from Hays Travel - Weymouth
Hello, we are pleased you are happy with our service and that we explored all options for you. We hope you have a very enjoyable holiday.
Many Thanks
Rebecca
Will use again
Friendly, helpful, knowledgeable and experienced staff.
Very patient and answered all my queries.
Didn't rush me, felt my custom was valued.
16 December 2025
Reply from Hays Travel - Weymouth
Thank you for your lovely review :)
Many Thanks
Rachel
Great experience!
Great staff! So good to have friendly and knowledgeable people to speak with, and to discuss various options and opportunities. It makes all the difference - thank you!
9 March 2026
Reply from Hays Travel - Weymouth
We appreciate your kind words! We're so glad that our knowledgeable and friendly staff were able to help you. Thank you!
Many Thanks
Rebecca
Thank you Chantel
I'm in my later years, hence not grown up with technology! Your staff are very helpful and friendly. Thank you Chantel from the Weymouth branch.
14 March 2026
Reply from Hays Travel - Weymouth
Thank you so much for your kind words. It is always a pleasure assisting you with your travels. We look forward to seeing you in store again soon.
We always get great service from Hays…
We always get great service from Hays travel. We have booked with Weymouth, Wareham and Dorchester and all of the staff are very helpful and knowledgeable. Thank you.
21 August 2025
Reply from Hays Travel - Weymouth
Thank you for your kind review :)
A good experience
I was greeted by a friendly member of staff who immediately put me at ease .
This young lady very rapidly sorted out my needs , flights etc , assured me that tickets/ paperwork/ booking in for flight will all be taken care of.
Excellent service
12 March 2026
Reply from Hays Travel - Weymouth
Thank you for taking the time to write a lovely review. I look forward to seeing you in store again.
Kindest regards,
Naydee
Nigel in Weymouth branch is always…
Nigel in Weymouth branch is always helpfull and finds us the right holiday everytime
11 March 2026
Reply from Hays Travel - Weymouth
Thank you for your review, it's much appreciated.
Have a great trip!
Kind Regards
Nigel
nigel was very helpful and professional…
nigel was very helpful and professional and took the time to find us the best deal on our flights to australia
8 March 2026
Reply from Hays Travel - Weymouth
Thank you for your review, it's much appreciated.
Have a great trip!
Kind Regards
Nigel
Great service
Very quick at sorting out exactly what i wanted, from looking to booking the holiday.
Very helpful.
Thanks Amy
6 March 2026
Reply from Hays Travel - Weymouth
Thank you for your lovely review. It was my pleasure to assist you with your holiday :)
Kind Regards
Amy
Each time I have visited the shop every…
Each time I have visited the shop every person I have dealt with has treated me with respect and handled all my queries to my satisfaction
27 February 2026
Reply from Hays Travel - Weymouth
Thank you for your lovely review. It was my pleasure to assist you with your holiday :)
Kind Regards
Amy
Reply from Hays Travel - Weymouth
Thank you for your booking.
Have a great time.
Kind Regards
Nigel
We were greeted by Tuesday the manager…
We were greeted by Tuesday the manager who guided us through every aspect of the cruise we were looking for. Friendly and efficient we could not have had a better experience. THANK YOU Tuesday.
5 March 2026
Reply from Hays Travel - Weymouth
We appreciate your wonderful feedback! It was great to meet you and so pleased you had a positive experience while planning your cruise - Tuesday
Mixed feelings but proved wrong .
To be honest on my previous visit I had a major issue with one of the young ladies that served me . My last visit to arrange another break away I had the same young lady but this time she was amazing . Helpful, polite and gave us the best advise possible. Definitely recommend Hays Weymouth .
24 February 2026
Reply from Hays Travel - Weymouth
We appreciate you taking the time to share your experience. We're so glad to hear that your recent visit was a positive one, and that you received excellent advice and helpful service.
Many Thanks,
Tuesday
Reply from Hays Travel - Weymouth
Thank you for taking the time to write a lovely review. I look forward to seeing you in store again.
Kindest regards,
Naydee
Outstanding Service.
As always we get excellent service when ever we book a holiday at Hays,
The staff are very helpful and knowledgeable.
7 February 2026
Reply from Hays Travel - Weymouth
Thank you for taking the time to write a lovely review. I look forward to seeing you in store again.
Many Thanks
Nigel
I booked a holiday to Lake Guarda a…
I booked a holiday to Lake Guarda a week ago. I always like to use a travel agent as it is important to keep people in jobs. The agent was helpful but not particularly knowledgeable on the area so it is a good job I had done my research.
One week later exactly the same holiday is £100 cheaper per person. When I queried this with Weymouth Hays I was told I had the best price on the day.
I find this very annoying especially as it was only 7 days later. I was offered no compensation. A small amount of money off my next holiday would have been suffice.
It has left me thinking what is the point of going into a travel agency.
22 February 2026
Reply from Hays Travel - Weymouth
We appreciate your feedback. We're sorry to hear that the price of your holiday decreased shortly after booking. All the systems we partner with are live availability and subject to change. Pricing may fluctuate after a booking is confirmed, either increasing or decreasing in fare. We acknowledge your disappointment and apologise for any distress caused.
Kind regards,
Tuesday
Second cruise booked Naydae was helpful…
Second cruise booked Naydae was helpful polite.
Informative
THANK YOU.
1 March 2026
Reply from Hays Travel - Weymouth
Thank you for taking the time to write a lovely review. I look forward to seeing you in store again.
Kindest regards,
Naydee
Reply from Hays Travel - Weymouth
Thank you for taking the time to write a lovely review. I look forward to seeing you in store again.
Many Thanks
Nigel
Friendly and efficient booking service
Friendly and efficient booking service, our queries were dealt with swiftly and the staff in Weymouth are really great. Naydee was very patient and guided us through to booking our dream holiday. Something to look forward to!
20 February 2026
Reply from Hays Travel - Weymouth
Thank you for taking the time to write a lovely review. I look forward to seeing you in store again.
Kindest regards,
Naydee
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