Hays Travel - Wickersley Reviews 

1,116
TrustScore 5 out of 5

4.9

198 Bawtry Rd, S66 1AA Wickersley, GB


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Rated 5 out of 5 stars

Would 100% recommend!! Popped in to our local Hays in Wickersley, Rotherham with very vague ideas of where we wanted to go on holiday. Our travel agent, Lynn, was incredibly patient and helpful an... See more

Company replied

Rated 5 out of 5 stars

Booking our travel was done efficiently. Our needs were all included. We were very pleased with the options offered. The assistant was friendly, supportive and skilled. The extras to support our long... See more

Company replied

Rated 5 out of 5 stars

Highly recommend this company. So much better talking to someone face to face rather than booking online. Always use this company now for booking my holiday. Great service !!

Company replied

Rated 5 out of 5 stars

Katie , a credit to your business , patiently listened to what we wanted and our questions . We booked for our first cruise ( these will be our 3 and 4th ) with her and will always want her to deal... See more

Company replied


Company details

  1. #21 of 203 best companies in Travel agent
  2. #7 of 39 best companies in Cruise agency
  3. #9 of 54 best companies in Cruise Travel Agency
  4. #3 of 33 best companies in Cultural tours provider
  5. #3 of 32 best companies in Currency exchange service
  6. #8 of 98 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 198 Bawtry Rd, S66 1AA, Wickersley, United Kingdom

  • 01709464760

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,116)

115,333 reviews in the last 12 months

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Rated 5 out of 5 stars

Would 100% recommend!

Would 100% recommend!!
Popped in to our local Hays in Wickersley, Rotherham with very vague ideas of where we wanted to go on holiday. Our travel agent, Lynn, was incredibly patient and helpful and trawled through lots of options to help us find both a destination and a hotel. She also asked for suggestions from other agents, even ringing one who was in her day off!!
We have used Hays Travel in the past and will most definitely use them again.

30 July 2026
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Reply from Hays Travel - Wickersley

vanessa deroeck,

Thank you so much for your wonderful feedback! We are absolutely delighted to hear that our team was so patient and helpful in finding your perfect holiday. It's fantastic to know that we could assist you so thoroughly, and we truly appreciate your continued loyalty. We look forward to helping you again in the future!

Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

Long distance travel .

Booking our travel was done efficiently. Our needs were all included. We were very pleased with the options offered. The assistant was friendly, supportive and skilled. The extras to support our long journey were selected and added as we requested. I would use this service again.

18 July 2026
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Reply from Hays Travel - Wickersley

Thankyou for completing our feedback form, we appreciate each booking you have made with us and very happy to help meet your travel needs.

Kind Regards

The Wickersley Team

Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. So much better talking to someone face to face rather than booking online. Always use this company now for booking my holiday. Great service !!

28 July 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Always first class service

Always first class service

10 July 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Couldnt match price i found but…

Couldnt match price i found but insignificant difference and have dealt with lots if the wickersley staff over the years all have been polite helpful and resourceful latest 2 were cory and jemma but shannon and all staff have always been great they even follow up on flighrs etc that cannot be booked straight away im impressed have used them since day one and will carry on using them

27 July 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

We were very happy with the help and…

We were very happy with the help and advice we received. Very interesting chat about a future trip possibility. Thank you Callum.

27 July 2026
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Reply from Hays Travel - Wickersley

Thanks for the kind review Kathleen! Albania is calling, just let me know when you want me to look into it ;) - Callum

Rated 5 out of 5 stars

Extra mile

We were treatedwith honesty,professionaly and Nicola was most helpful and went the extra mile.

24 July 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Always helpful and knowledgeable

Lots of communication and a fast response to your questions . Polite and friendly staff. Make you feel special

18 July 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Really good talking to Corey and the…

Really good talking to Corey and the contributions from colleagues, very helpfull

25 July 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Always very helpful wouldn’t go…

Always very helpful wouldn’t go anywhere else to book our holidays

24 July 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Staff very helpful booking process went…

Staff very helpful booking process went well

23 July 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Katie Wickersley Branch

Katie , a credit to your business , patiently listened to what we wanted and our questions .
We booked for our first cruise ( these will be our 3 and 4th ) with her and will always want her to deal with us , we booked our second direct but didn’t feel as easy or reassuring.
She helps us book with confidence.
Please give credit where it is Due .

21 July 2026
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Reply from Hays Travel - Wickersley

Sharon,

Thank you so much for your wonderful feedback! We are delighted to hear that you had such a positive experience and that you feel confident when booking with us. We truly appreciate your loyalty and look forward to assisting you with many more memorable trips.

Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

Pleasant assistant with additional…

Pleasant assistant with additional information coming freely from other sales people.Efficient booking experience

13 July 2026
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Reply from Hays Travel - Wickersley

Patricia Carroll,

Thank you for your wonderful feedback! We are so pleased to hear that you found our team helpful and your booking experience efficient. We appreciate your kind words.

Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

Amazing service and an unbeatable deal!

I always book with Hays Wickersley as their staff are amazing and go above and beyond everytime. This time I got an extremely good deal on a Dublin city break which I’m looking forward to. I would 100% recommend booking with Hays Travel Wickersley!

13 July 2026
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Reply from Hays Travel - Wickersley

Callum Howen,

Thank you so much for your wonderful review! We are delighted to hear that our team consistently goes above and beyond for you. We hope you have a fantastic time on your Dublin city break!

Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

Polite,knowledgeable travel…

Polite,knowledgeable travel agent.Everything fully explained and we got the holiday we wanted at a fair price.

19 July 2026
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Reply from Hays Travel - Wickersley

many thanks for your kind words it is always a pleasure to look after you.

Rated 5 out of 5 stars
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Alan Bark,

We are so pleased to hear that our team made such a positive impact on your experience. We truly appreciate your kind feedback!

Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

10/10 service as always!

Always receive excellent service from Michelle and the team! Highly recommend

17 July 2026
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Reply from Hays Travel - Wickersley

Thank you for your lovely review and Thank you for booking. Kind Regards The team at Hays Travel Wickersley

Rated 5 out of 5 stars

A lovely helpful experience staff very…

A lovely helpful experience staff very friendly. And nothing to much trouble, would recommend.

16 July 2026
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Reply from Hays Travel - Wickersley

Hi Gaynor, Thankyou for taking the time on leaving such a lovely review. We are so glad to hear you had such a good holiday booking experience. Have an amazing holiday. Kind Regards, The team at Hays Travel Wickersley

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