From trying to organise the many components of booking a holiday abroad, l put it all into the hands of Hays which relieved my time and stress levels. It also filled gaps that l had overlooked. Staf... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had been looking online for a late holiday deal and found the travel companies very confusing (and annoying ) to deal with. Random changes in prices, availability very poor. Callum helped us cut th... See more
Company replied
Everyone at the wickersley shop are very friendly and welcoming. Shannon was very patient, polite and friendly and gave us good advice. We really appreciated Shannon’s help with our booking
Company replied
Would 100% recommend!! Popped in to our local Hays in Wickersley, Rotherham with very vague ideas of where we wanted to go on holiday. Our travel agent, Lynn, was incredibly patient and helpful an... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
198 Bawtry Rd, S66 1AA, Wickersley, United Kingdom
- 01709464760
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff immediately available
Staff immediately available, spent time searching for best deal

Reply from Hays Travel - Wickersley
Quick service
Quick service, really helpful and well informed.
To say i wasn't sure what i really needed, within 45mins i was booked, paid and looking forward to the holiday.

Reply from Hays Travel - Wickersley
Once again the staff at Hays has…
Once again the staff at Hays has delivered. Always helpfull, friendly and knowledgeable. Special thank you to Corey for your help with our holiday booked for Ibiza.

Reply from Hays Travel - Wickersley
Would never go anywhere else
Would never go anywhere else, Nik is fabulous and patient and everything in between!

Reply from Hays Travel - Wickersley
Absolute Satisfaction !! Very friendly and making the experience easy.
The whole process was made easy by the competence of my provider, Nicola,for my travel insurance and the young lady issuing my euros.Indeed all the staff at this branch(Wickersley) are exceptional Thank you to all

Reply from Hays Travel - Wickersley
They was very welcoming and lovely…
They was very welcoming and lovely people and asked all the right questions to find the holiday for me thank you Corey I’m now looking forward to my getaway

Reply from Hays Travel - Wickersley
Very good very thorough and very…
Very good very thorough and very pleasant
Thank you Jemma

Reply from Hays Travel - Wickersley
As always a really friendly and…
As always a really friendly and efficient service. Nicola found us the best price for the holiday we wanted and sorted everything from travel insurance to airport lounge and parking.

Reply from Hays Travel - Wickersley

Reply from Hays Travel - Wickersley
Excellent service
We could not have had a better experience. Booking our holiday through Hays Travel was the best way to book, every detail was taken care of. We will definately return

Reply from Hays Travel - Wickersley
All staff here are helpful and they…
All staff here are helpful and they alway do there best to help u

Reply from Hays Travel - Wickersley
Excellent customer service from Gemma…
Excellent customer service from Gemma and I was helped initially by Denise. Gemma had all the information requested ready for me when she phoned, answered my questions honestly and gave me some good advice. Very knowledgeable.
I was very impressed with her and after some discussion with my daughter we booked later that day. The booking process over the phone was easy and quick.

Reply from Hays Travel - Wickersley
Walked in
Walked in, told them what I wanted, found a holiday relatively quickly and additional discounts.

Reply from Hays Travel - Wickersley
Very helpful staff
Very helpful staff
Spent a lot of time to help me find a holiday that best fitted my requirements
Thank you !!!

Reply from Hays Travel - Wickersley
Excellent customer service as always
Excellent customer service as always, nothing too much trouble
Katie spent quite a while searching for our holiday needs with specified
travel dates and she achieved it..!!
As returning customers every year I cannot recommend Hays Travel enough

Reply from Hays Travel - Wickersley
Last minute holiday. We were checking out the holiday offers…
We were checking out the holiday offers in the window display and we wanted to know more about them if there were any hidden fees. Nicola helped us with all our questions and there was no pressure to book, but the offer we picked was just right for us and we went ahead
Hays Travel - Wickersley
198 Bawtry Rd, S66 1AA Wickersley, GB The staff service and booking process from start to finish was seamless thank you

Reply from Hays Travel - Wickersley

Reply from Hays Travel - Wickersley
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







