From trying to organise the many components of booking a holiday abroad, l put it all into the hands of Hays which relieved my time and stress levels. It also filled gaps that l had overlooked. Staf... See more
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We had been looking online for a late holiday deal and found the travel companies very confusing (and annoying ) to deal with. Random changes in prices, availability very poor. Callum helped us cut th... See more
Company replied
Everyone at the wickersley shop are very friendly and welcoming. Shannon was very patient, polite and friendly and gave us good advice. We really appreciated Shannon’s help with our booking
Company replied
Would 100% recommend!! Popped in to our local Hays in Wickersley, Rotherham with very vague ideas of where we wanted to go on holiday. Our travel agent, Lynn, was incredibly patient and helpful an... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
198 Bawtry Rd, S66 1AA, Wickersley, United Kingdom
- 01709464760
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Highly recommend this company
Highly recommend this company. So much better talking to someone face to face rather than booking online. Always use this company now for booking my holiday. Great service !!

Reply from Hays Travel - Wickersley

Reply from Hays Travel - Wickersley
Couldnt match price i found but…
Couldnt match price i found but insignificant difference and have dealt with lots if the wickersley staff over the years all have been polite helpful and resourceful latest 2 were cory and jemma but shannon and all staff have always been great they even follow up on flighrs etc that cannot be booked straight away im impressed have used them since day one and will carry on using them

Reply from Hays Travel - Wickersley
We were very happy with the help and…
We were very happy with the help and advice we received. Very interesting chat about a future trip possibility. Thank you Callum.

Reply from Hays Travel - Wickersley
So pleased first time using hays travel I booked with hays travel
So pleased I booked with hays travel. Got a good deal and a nice hotel. Michelle who dealt with the holiday was so friendly and professional.

Reply from Hays Travel - Wickersley
Extra mile
We were treatedwith honesty,professionaly and Nicola was most helpful and went the extra mile.

Reply from Hays Travel - Wickersley
Always helpful and knowledgeable
Lots of communication and a fast response to your questions . Polite and friendly staff. Make you feel special

Reply from Hays Travel - Wickersley
Really good talking to Corey and the…
Really good talking to Corey and the contributions from colleagues, very helpfull

Reply from Hays Travel - Wickersley
Always very helpful wouldn’t go…
Always very helpful wouldn’t go anywhere else to book our holidays

Reply from Hays Travel - Wickersley

Reply from Hays Travel - Wickersley
Katie Wickersley Branch
Katie , a credit to your business , patiently listened to what we wanted and our questions .
We booked for our first cruise ( these will be our 3 and 4th ) with her and will always want her to deal with us , we booked our second direct but didn’t feel as easy or reassuring.
She helps us book with confidence.
Please give credit where it is Due .

Reply from Hays Travel - Wickersley
Pleasant assistant with additional…
Pleasant assistant with additional information coming freely from other sales people.Efficient booking experience

Reply from Hays Travel - Wickersley
Amazing service and an unbeatable deal!
I always book with Hays Wickersley as their staff are amazing and go above and beyond everytime. This time I got an extremely good deal on a Dublin city break which I’m looking forward to. I would 100% recommend booking with Hays Travel Wickersley!

Reply from Hays Travel - Wickersley
Polite,knowledgeable travel…
Polite,knowledgeable travel agent.Everything fully explained and we got the holiday we wanted at a fair price.

Reply from Hays Travel - Wickersley
10/10 service as always!
Always receive excellent service from Michelle and the team! Highly recommend

Reply from Hays Travel - Wickersley
A lovely helpful experience staff very…
A lovely helpful experience staff very friendly. And nothing to much trouble, would recommend.

Reply from Hays Travel - Wickersley
How to please a client!
Callum was polite, patient and knowledgeable.
Honed in to our requirements very quickly, and gave us all the necessary information for us to make a decision.
On our return he was able to pick up the threads very quickly, and was really helpful.
Took all the sting out of the booking process. Well done.

Reply from Hays Travel - Wickersley
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