Very helpfull, polite, helped us with all our disabled needs for our holiday! The booking process was easy, the young lady did everything for us, the service was perfect!
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See what reviewers are saying
Agent responded very quickly via Facebook. Completed the booking process easily and secured the trip I wanted, a bit overpriced but hey ho!!
The lady we spoke to was very efficient, she compared holidays for us and came up with several options. This gave us a full picture of what we could expect and made our decision easier when selecting... See more
Company replied
Initially spoke to Mia and she gave us some info, after walking and doing some shopping my partner and myself went back and spoke to Emma and booked our 1st holiday away, she went through everything a... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2e Wulfrun Square, WV1 3HQ, Wolverhampton, United Kingdom
- 01902585072
4.9
Excellent
730 reviews
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More than helpful Demi And Ella… Very please with the service
More than helpful Demi And Ella Wolverhampton branch
1 September 2025
Reply from Hays Travel - Wolverhampton
Thank you so much for your lovely review.
Very helpful gave me the information ℹ…
Very helpful gave me the information ℹ wanted only negative I requested a call back on previous day but didn't get one I had to ring in next day
31 August 2025
Reply from Hays Travel - Wolverhampton
Thank you for your review, we always try our best to call back as soon as possible :)
the company knows how to deal with people
i use this company on a regular basis on this occasion the girl Ella dealt with us on an efficient basis and knew all the right points and contacts and the holiday was booked quickly.
30 August 2025
Reply from Hays Travel - Wolverhampton
Thank you so much for your lovely review! - Ella :)
Five Day Break
Lovely staff who orangised a five day break for us with hotel and flights and checked us in on our outward flight.
31 July 2025
Reply from Hays Travel - Wolverhampton
Thank you for your great review :)
The procedure was very thoroughly…
The procedure was very thoroughly explained by demi your travel representative and always took each step steadily not rushed.
22 August 2025
Reply from Hays Travel - Wolverhampton
Thank you for your lovely review :)
Cruising Spain & Portugal Here We Come!!
An excellent experience booking our P & O cruise to Spain & Portugal. Advisor Caroline was open, honest and very helpful when booking. Good advice around the issue of value for money in respect of the optional drinks package per person.
19 August 2025
Reply from Hays Travel - Wolverhampton
Thank you so much for a lovely, positive review:)
Reply from Hays Travel - Wolverhampton
Thank you for your lovely review.
Caroline has been fabulous…
Caroline has been fabulous from the moment we walked through the door
The phone calls and emails are easy to read/ listen to, the information is precise, the style is friendly but professional
We have enjoyed the experience so far, even though we still have some fine details to tidy up
17 August 2025
Reply from Hays Travel - Wolverhampton
Thank you for your review! - Caroline
Easy to book all details explained
16 August 2025
Reply from Hays Travel - Wolverhampton
Thank you for your review! - Caroline
Reply from Hays Travel - Wolverhampton
Thank you so much for your lovely review.
Absolutely fabulous from start to…
Absolutely fabulous from start to finish.
The lady who helped us in your wolverhampton branch was brilliant.
Friendly, professional and couldn't help us enough.
10 August 2025
Reply from Hays Travel - Wolverhampton
Thank you so much for your lovely review.
Went into your Wolverhampton branch and…
Went into your Wolverhampton branch and for the second year running, served by Emma Harris. So kind, patient, friendly and informative about holidays. We had an idea where we wanted to go so Emma told us all about the area, hotel and anything she knew. We have booked as a group to Cyprus for next year and all done and dusted, even booked us the seats on the plane. Can’t fault our experience.
6 August 2025
Reply from Hays Travel - Wolverhampton
Thank you for your lovely review:)
Caroline again was very helpful
Caroline again was very helpful, polite and professional. She answered all our queries we had.
31 July 2025
Reply from Hays Travel - Wolverhampton
Thank you for your lovely review :)
Reply from Hays Travel - Wolverhampton
Thank you for your lovely review :)
Emma was very helpful in finding me and…
Emma was very helpful in finding me and my friend the best deal on a holiday which we are very happy with
31 July 2025
Reply from Hays Travel - Wolverhampton
Thank you for your lovely review:)
Fantastic staff so helpful
24 July 2025
Reply from Hays Travel - Wolverhampton
Thank you for your lovely review:)
Reply from Hays Travel - Wolverhampton
Thank you so much for your lovely review :)
In safe hsnds
Emma was extremely helpful and supportive.
She guided us well throughout the booking process.
22 July 2025
Reply from Hays Travel - Wolverhampton
Thank You for such lovely comments Sharon and Thank You once again for booking with us, it is very much appreciated.
Have used this travel agent before very…
Have used this travel agent before very helpful and doesnt try to rush finds the perfect holiday for you to match your needs
19 July 2025
Reply from Hays Travel - Wolverhampton
Thank you so much for your lovely review. :)
Met Emma today who helped us book our…
Met Emma today who helped us book our next cruise for 2026...we have just returned from a 2wk cruise who we previously booked with Caroline who wasn't available but Emma was brilliant so very happy...
15 July 2025
Reply from Hays Travel - Wolverhampton
Thank you so much for your lovely review :)
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