Great member of staff. Ran through everything and checked we had everything we needed. Advised us to check travel updates closer to departure offered travel insurance. All documents sent to us by emai... See more
Company replied
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See what reviewers are saying
We were dealt with for our preliminary enquiry by Ffion and when a few days later we made our booking by Nicole. It is due to friendliness and efficiency of girls like this that we only book with Hay... See more
Company replied
Dion, the lady we booked with was extremely helpful and explained everything we needed to know about our booking. She was very knowledgeable and knew her away around the computer to find any additiona... See more
Company replied
We have not booked a holiday for over 10 years so was a bit rusty, however Dion from the Wrexham branch was amazing, she listened to what we wanted and found us a great deal to a location we were look... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
15 Lord Street, LL11 1LH, Wrexham, United Kingdom
- 01978 266611
4.9
Excellent
761 reviews
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Hi Amy was brill explained everything…
Hi Amy was brill explained everything in detail very efficient certainly use them again thanks Brian lorraine
29 January 2026
Reply from Hays Travel - Wrexham
Thank you for leaving a lovely review! I'm glad to of helped and I look forward to seeing you again soon :)
The lady who helped me was very…
The lady who helped me was very patience and gave me advice, on certain things and was able to sort out a holiday that was suitable for me and my daughter.
21 January 2026
Reply from Hays Travel - Wrexham
Thank you for your kind review and for booking with us :) - Ffion
Reply from Hays Travel - Wrexham
Thank you for taking time to leave your feed back. Have a lovely Holiday. Thanks Holly :-)
Booking our holiday
Booking our holiday was so easy. The agent was friendly, helpful, and really listened to what we wanted.
18 January 2026
Reply from Hays Travel - Wrexham
Good Afternoon,
Thank you for your kind review and for booking with us :) we hope you have a lovely holiday!
Hays Travel Wrexham
Excellent service at Hayes travel…
Excellent service at Hayes travel Wrexham , Liz was exceptional
23 January 2026
Reply from Hays Travel - Wrexham
Hi Sandra,
We're happy to hear that you had such a positive experience. Thank you for acknowledging the excellent service you received from Liz; we appreciate your feedback.
Hays Travel
Couldn’t be more helpful
23 January 2026
Reply from Hays Travel - Wrexham
Hi Heidi,
We are so happy we could provide such helpful assistance! We appreciate your kind words and feedback.
Hays Travel
helpful and knowledgeable
21 January 2026
Reply from Hays Travel - Wrexham
Thank you for taking the time to leave a review. Have a lovely Holiday :-)
Holly couldn't do enough to help us…
Holly couldn't do enough to help us with our holiday
15 January 2026
Reply from Hays Travel - Wrexham
So happy to hear that our team member was so helpful. Thank you for your positive feedback; we appreciate it
Holly was very helpful and very…
Holly was very helpful and very pleasant to deal with.
13 January 2026
Reply from Hays Travel - Wrexham
We appreciate your kind words. Thank you for your feedback, Holly
The representative was knowledgeable,
The representative was knowledgeable,
very pleasant and answered all our questions
13 January 2026
Reply from Hays Travel - Wrexham
We appreciate you sharing your experience! We're so glad to hear that the representative was pleasant, knowledgeable, and helpful.
Hays Travel Wrexham
The staff were all friendly 'helpful…
The staff were all friendly 'helpful and informative
17 January 2026
Reply from Hays Travel - Wrexham
David,
We appreciate you taking the time to leave us a review! We are so happy to hear that our staff were helpful and informative
Always book with Hayes Travel Always…
Always book with Hayes Travel Always good service prompt and reliable couteous and a great deal with bookings and a good deal
12 January 2026
Reply from Hays Travel - Wrexham
Hello,
Thank you for your kind review! hope your looking forward to your holiday :)
Excellent service and advice.
18 January 2026
Reply from Hays Travel - Wrexham
Hi there,
We appreciate you sharing your experience, and we're so glad to hear that Courtney's service and advice were excellent for you.
Hays Travel
Reply from Hays Travel - Wrexham
Hello,
We appreciate your kind feedback! We are so happy our team could provide such helpful support and a positive experience for you.
Hays Travel
Reply from Hays Travel - Wrexham
Hi there,
We're happy to hear that you had a great experience at our Wrexham branch. Thank you for your positive feedback and recommendation!
Hays Travel
Liz Clowes Wrexham branch has been…
Liz Clowes Wrexham branch has been fantastic keeping in touch and organising my trip. All booked now Yayy.
17 January 2026
Reply from Hays Travel - Wrexham
We are so happy to hear that our branch kept in touch and organized your trip wonderfully! We appreciate you booking with us. We will pass this kind feedback to our Manager Liz :)
Lady was very helpful helping me to go…
Lady was very helpful helping me to go through the medical travel form
15 January 2026
Reply from Hays Travel - Wrexham
Thank you for your lovely review!
The young lady Who helped us (Hays…
The young lady Who helped us (Hays Travel in Wrexham) was very helpful going through hotels
10 January 2026
Reply from Hays Travel - Wrexham
Good Afternoon,
Thank you for your kind review, it was lovely to meet you both and I hope your looking forward to your holiday :)
Kind regards
Caitlin
Normally book online
Normally book on line but last two occasions I have booked with Courtney and Liz. They helped me book there and then for the same price as on line. I found the whole experience smooth and professional.
4 January 2026
Reply from Hays Travel - Wrexham
We're here to help in any which way we can! We're happy to hear your holiday booking process is smooth and simple! We look forward to seeing you again :)
The travel agent more than met our…
The travel agent more than met our expectation.
We knew where we wanted to go but were struggling to find the right hotel.
4 January 2026
Reply from Hays Travel - Wrexham
Am so glad we found you somewhere right to go, have the best time and i will see you soon. Thank you Liz :-)
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