Headcovers Unlimited Reviews 

1,452
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 337 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the items, mentioning that the fabrics are wonderfully soft, very comfortable, and perfectly suited for sensitive daily needs. Consumers also deeply appreciate the remarkably fast delivery service and the incredibly thoughtful, beautiful packaging that always includes sweet, encouraging little personal touches. Some reviewers were not happy with the color accuracy, noting that certain items looked quite different from the online website pictures. However, some customers also noted unexpected difficulties with returns and exchanges when products did not fit properly or match expectations.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the high quality, soft materials, and... See more

Quality

Clients share positive opinions on quality, noting that the items are well-constructed, comfortable, and... See more

Order

Customers had positive experiences with order, noting that the ordering process was simple and easy while... See more

Delivery service

People report positive experiences with delivery service, frequently praising prompt arrival times and... See more

Website

Reviewers highlight positive aspects of website, noting that it is very easy to navigate and simple to place... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hello! Your company was recommended by a friend who has been going through her personal journey for a few years, now. I really appreciated not only receiving my order, but also the great care and ex... See more

Rated 5 out of 5 stars

Headcovers has been there for me since January of 2008, when I suddenly lost all of my hair over a 6-week period at the age of 56, to AU. Everything I've purchased from your site has been of good qua... See more

Rated 5 out of 5 stars

This was our second order from Headcovers Unlimited. Our 1st order was backordered for a LONG time but Krislyn kept in contact with us letting us know as she knew when the product would be in. This or... See more

Rated 5 out of 5 stars

This excellent small business gets 10 stars! I recently had a craniotomy and had a long incision across the top my head that needed a comfy hat to hold the bandage in place. The others I tried (from A... See more


Company details

  1. Headwear shop
  2. also in
  3. Hat shop
  4. Wig shop

Written by the company

Hats, turbans, wigs & scarves designed for medical hair loss. Caters to cancer chemotherapy, alopecia & chemo patients. Cancer patient gifts are also offered. Each hat, turban, scarf & wig offers full head coverage.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,452)

306 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My husband is using his second color…

My husband is using his second color now.I ordered 3 and will get more.They are soft and comfortable to wear.Now that the weather is cooling I am sure he will wear them all the time.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Husband loves the night caps for…

Husband loves the night caps for sleeping. I recently ordered the bamboo/cotton nightcap which he likes, but would suggest that your manufacturer skip the "leather" label as this can be irritating while wearing. Husband was able to remove it without damage.

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with my purchase of the So…

Very happy with my purchase of the So Simple pre-sewn head scarves, they are beautiful and such nice quality. A lot of color and pattern choices, and 3 fabrics. These are not just for chemo patients, I have all my hair and these are a great alternative to tying a bandana. Really pleased. They were easy to order and came fairly quickly.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

This is the second hat/cap we have…

This is the second hat/cap we have gotten from you, and they are my daughter's absolute favorites outshining the bunch of swings and misses we had gotten prior to discovering your beautiful and flattering creations. The materials are superior as well.

21 September 2026
Unprompted review
Rated 1 out of 5 stars

Ponytail wig hat. Did not come close to color on website.

I bought a ponytail hat wig. The hair color on website looked medium blonde. I recieved it and it was dark brown. I called them and sent picture of website color and what i recieved. She said lighting or camera was
the cause of website picture being lighter than what i recieved. Doesnt matter, i recieved different color. She still charged me shipping back to them. Bad and morally wrong. Their motto is "we care". Wish i could post picture.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

This was our second order from…

This was our second order from Headcovers Unlimited. Our 1st order was backordered for a LONG time but Krislyn kept in contact with us letting us know as she knew when the product would be in. This order was the same hair topper in a different color & it was delivered to us almost immediately. We were very pleased with both of the products & customer service was wonderful.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

This company makes quality products

This company makes quality products! Wish there was more variety, and colors! The shower caps are great! My husband especially likes the beanies for his bald head! Keeps him warm!

8 August 2026
Unprompted review
Rated 3 out of 5 stars

I have already had a response from…

I have already had a response from Headcovers regarding this matter. They acknowledged that failure to have a style/model label on the beanies themselves presented a problem. I am 80% certain they delivered the requested items, based on color.

25 August 2026
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Company promotes easy returns, until you try to return something. Received a wig that I have purchased in the past from other stores, but the hair on this wig was much thinner and the wefting was uneven and sticking out - which left spots that made my scalp visible. 20% restocking fee is charged, even for low quality products

2 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look