We have been buying from Heirloom Roses for about 5 years and have been extremely happy with the beauty and durability of their roses. It's great for hard to find roses in your area and they provide... See more
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Received my order of Living Soil, Mint Compost, and 3 one gallon containers of living sticks! Have two planted already (Life of the Party) and one to go. It’s a beautiful 68 degrees here in Florida, n... See more
I really appreciate that I could schedule the delivery date and the roses arrived nicely packed. I had requested notification of restock of several roses that were out of stock and never receive... See more
Company replied
Everything about Heirloom Roses is wonderful. The pictures of roses, each roses’ information, the instruction videos, the personal responses to inquiries and questions. The roses are packaged safely,... See more
Company details
Written by the company
We are a family business, owned by Ben and Kara Hanna, that values premiere, quality roses and the preservation of unique and rare roses. Located in the fertile Willamette Valley in Oregon, we are continuing the legacy of John and Louise Clements who founded the nursery back in 1972 on their own small farm. Our offices are still located in the farmhouse where they lived in St. Paul, Oregon. We are passionate about hand propagating each rose to ensure that we provide our customers with the best own-root roses available. We are committed to providing own-root roses that provide profuse blooms, are winter hardy, are disease resistant, and are true to variety. While own-root roses cannot be quickly produced, like grafted roses, we think the difference and quality is worth it.
Contact info
United States
- 800-820-0465
- info@heirloomroses.com
- www.heirloomroses.com
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This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Fast shipping & roses were packaged…
Fast shipping & roses were packaged extremely well. Rose plants look healthy & ready to be planted. Thank you!
Roses came in very great shape
Roses came in very great shape. Looking forward to seeing the flower’s bloom in the spring.
Perfection
Shipping was timely, efficient and packaged well. The roses arrived fresh and ready to plant.
Responsive to questions
Responsive to questions. Efficient and quick with mailing products. Quality all the way around especially with employee response and great videos! Great company.
Instructions that came with the irises…
Instructions that came with the irises I ordered were for planting time which was passed when I ordered them. No other instructions were given. Is their growing season supposed to be during fall and winter or spring and summer?

Reply from Heirloom Roses
The roses are absolutely beautiful
The roses are absolutely beautiful. I already have them in the ground and they are already starting to get leaves on them. This is the reason I come back to heirloom every time I need a rosebush. They are absolutely beautiful and so healthy.
Thank you for beautiful stems soon to…
Thank you for beautiful stems soon to be roses
The rose looks healthy and happy after…
The rose looks healthy and happy after a timely delivery during which I got the hole dug. Thanks for growing this unusual rose!
Delivered when estimated.
Great customer servic
Great customer service. Always on time. Never ever have I been disappointed.
Excellent service and excellent quality roses
Excellent service! Excellent roses!
Wonderful as always
Heirloom Roses is an amazing company
Heirloom Roses is an amazing company. Every time I've ordered from them I've been happy with their product.
Roses are always so healthy and…
Roses are always so healthy and customer service is good
Good product and it came quickly!
Moonstone
This is the 5th rose I ordered from Heirloom Roses. The rose came in a very healthy condition, like always. It already has some new leaves. It is now in a shady place for acclimation. Look forward to seeing it bloom next spring.
Everything went smoothly with your…
Everything went smoothly with your company. I like all the alerts and messages.
They arrived in a timely fashion and…
They arrived in a timely fashion and were packaged well! They are leafing out quickly and look really robust!
Beautiful plants
Beautiful plants. Vigorous and ready to put down roots this season.
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