Heirloom Roses Reviews 

1,450
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

We have been buying from Heirloom Roses for about 5 years and have been extremely happy with the beauty and durability of their roses. It's great for hard to find roses in your area and they provide... See more

Rated 5 out of 5 stars

Received my order of Living Soil, Mint Compost, and 3 one gallon containers of living sticks! Have two planted already (Life of the Party) and one to go. It’s a beautiful 68 degrees here in Florida, n... See more

Rated 4 out of 5 stars

I really appreciate that I could schedule the delivery date and the roses arrived nicely packed. I had requested notification of restock of several roses that were out of stock and never receive... See more

Company replied

Rated 5 out of 5 stars

Everything about Heirloom Roses is wonderful. The pictures of roses, each roses’ information, the instruction videos, the personal responses to inquiries and questions. The roses are packaged safely,... See more

Company details

  1. Flower Delivery

Written by the company

We are a family business, owned by Ben and Kara Hanna, that values premiere, quality roses and the preservation of unique and rare roses. Located in the fertile Willamette Valley in Oregon, we are continuing the legacy of John and Louise Clements who founded the nursery back in 1972 on their own small farm. Our offices are still located in the farmhouse where they lived in St. Paul, Oregon. We are passionate about hand propagating each rose to ensure that we provide our customers with the best own-root roses available. We are committed to providing own-root roses that provide profuse blooms, are winter hardy, are disease resistant, and are true to variety. While own-root roses cannot be quickly produced, like grafted roses, we think the difference and quality is worth it.


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.1

All reviews

(1,450)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Just ok

Most of the branches broke in transit

8 November 2023
Unprompted review
Heirloom Roses logo

Reply from Heirloom Roses

We reached out to you to get more information about your situation, but unfortunately did not hear back. If you still need assistance, our team is here to help! We appreciate your feedback and the opportunity to help resolve this for you. Thank you!

Rated 1 out of 5 stars

tiny thin bushes, no leaves at all

I bought two bushes and I received them, but they are incredible thin, small and with just a couple of baby leaves each, I don't think they are gonna grow and bloom at all, I have bought from other websites and I know most places send them without any buttons at all, they always have a lot of leaves, leaves made a plant survive. I am disappointed as for the high price I was expecting quality accordingly. I wish I could have read the reviews about this, please read all the reviews with the same experience as me before buying from this place.

2 November 2023
Unprompted review
Heirloom Roses logo

Reply from Heirloom Roses

We appreciate you taking the time to post a review and we value your feedback. We do defoliate your roses before shipping to help them retain moisture while in transit. One of our Customer Care team members emailed you directly to assist. If you can reply to that email with some photos, we are happy to take a look at your roses. Thank you!

Rated 5 out of 5 stars

Blooms ahead!

I loved your helpful videos and tutorials. My rose arrived in beautiful shape and ready to grow into a beautiful part of my yard! I cant wait for spring!!!

3 November 2023
Unprompted review
Rated 5 out of 5 stars

Healthy roses arrived in excellent…

Healthy roses arrived in excellent condition. I love the instructions on the box—nothing to complain about. I received the roses I wanted for my garden. Perfect time to plant them in my zone.

2 November 2023
Unprompted review
Rated 5 out of 5 stars

It's been many years since I've…

It's been many years since I've purchased a rose bush. My first rose bushes that I purchased were for my first house 30 years ago. My Midas Touch is still with me and still producing beautiful roses. I saw Strike it Rich in a local rose garden and had to have it. Thank you Heirloom Roses for being my go to source for roses.

8 November 2023
Unprompted review

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