We have been buying from Heirloom Roses for about 5 years and have been extremely happy with the beauty and durability of their roses. It's great for hard to find roses in your area and they provide... See more
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Received my order of Living Soil, Mint Compost, and 3 one gallon containers of living sticks! Have two planted already (Life of the Party) and one to go. It’s a beautiful 68 degrees here in Florida, n... See more
I really appreciate that I could schedule the delivery date and the roses arrived nicely packed. I had requested notification of restock of several roses that were out of stock and never receive... See more
Company replied
Everything about Heirloom Roses is wonderful. The pictures of roses, each roses’ information, the instruction videos, the personal responses to inquiries and questions. The roses are packaged safely,... See more
Company details
Written by the company
We are a family business, owned by Ben and Kara Hanna, that values premiere, quality roses and the preservation of unique and rare roses. Located in the fertile Willamette Valley in Oregon, we are continuing the legacy of John and Louise Clements who founded the nursery back in 1972 on their own small farm. Our offices are still located in the farmhouse where they lived in St. Paul, Oregon. We are passionate about hand propagating each rose to ensure that we provide our customers with the best own-root roses available. We are committed to providing own-root roses that provide profuse blooms, are winter hardy, are disease resistant, and are true to variety. While own-root roses cannot be quickly produced, like grafted roses, we think the difference and quality is worth it.
Contact info
United States
- 800-820-0465
- info@heirloomroses.com
- www.heirloomroses.com
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Replied to 100% of negative reviews
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The packaging is so well done
The packaging is so well done. No branch breakage and no dirt spilling. Great job guys!
Always Excellent!
Roses are always packaged well and arrive healthy. Every one I have purchased and planted is thriving in my garden!
Wonderful Quality
I love how well Heirloom Roses packs their plants for shipping. The roses always arrive in excellent condition! I have ordered over 40 roses, from Heirloom Roses in 2023, and they are all thriving!
Thank you for growing such amazing beauties!
This was an extremely easy process
This was an extremely easy process. Thank you for the sales!
Happy Customer!
Pros:
They offer free shipping!
It's easy to place an order (too easy).
My roses arrived in great condition and were packed securely in their transport box.
Cons:
Too many must-have, can't-live-without, to-die-for choices! (Which isn't a bad thing, if you have lots of money to spend and you want ALL the roses.)
Arrived in good condition
Arrived in good condition. Planted and hoping it will take off in the spring.
Not ever had a problem.I experienced the usual good and timely…
I experienced the usual good and timely delivery.
Arrived quickly in good condition
Gift…
I gave this rose bush as a sympathy gift. The recipient loves roses and was delighted to receive this as a way to remember her mom.
This is the third time I have ordered…
This is the third time I have ordered plants from Heirloom Roses, the plants are very healthy, the plants were delivered on the scheduled date, thank you.
Extremely beautiful healthy plants
Extremely beautiful healthy plants. A company that stands by its guarantees .
Don't expect a little budding/growth on bush. Its leggy.
Great selection.
Great packaging
Great packaging. Rose bushes arrived as described. Very excited for them to bloom in a few months.
Customer Service
Customer Service, very friendly. Roses arrived quickly and were packed nicely. I'm hoping for blooms in the spring.
Perfect Packaging!
My items arrived earlier than expected, packaged in a way that optimized protection for my plant. The rose itself arrived looking bright and healthy, and the planting material was packaged securely, with instructions clearly placed on the side of the packing.
It was good!
Great experience with Heirloom Roses
Great experience with Heirloom Roses. Very easy site navigation, shipped on date promised & received in perfect condition.
Easy ordering but in stock reminder didn’t work
I really appreciate that I could schedule the delivery date and the roses arrived nicely packed.
I had requested notification of restock of several roses that were out of stock and never received those. The roses were in stock next time I went online, I added them to my cart, then they immediately sold out again, so that’s a little disappointing. Not sure why I never got an alert that they were back in stock. :(
Haven’t planted them yet but I’m encouraged by all the good reviews so I’m looking forward to that.

Reply from Heirloom Roses
The rose arrived well packaged.
The rose arrived well packaged. Planted per instructions. Looking forward to seeing it grow well in its new home.
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