Hello Baby Reviews 

336
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally kind, warm, welcoming, and reassuring throughout every single appointment. Visitors frequently mention that the clinic atmosphere feels completely comfortable, friendly, and very special for families sharing these precious moments. Some reviewers were happy with the wonderful pictures received and the extra patience shown during challenging scans. Consumers also noted how extremely accommodating the team is when little ones are moving around or being difficult. Many visitors would strongly recommend these professional services to others seeking a truly memorable and reassuring pregnancy scanning journey.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as incredibly kind,... See more

Service

Customers consistently note positive experiences with service, highlighting brilliant support during gender... See more

User experience

People report positive experiences with user experience, consistently describing the visits as magical,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Came to clinic on Saturday for 16 week Gender scan , Staff were so lovely and welcoming. Warm and inviting environment , full of lots of pink and blue things ! . Staff provided gender in a sealed en... See more

Company replied

Rated 5 out of 5 stars

Highly recommend lovely caring friendly staff im so glad we chose here for my gender reveal scan can not fault anything from start to finish made me day that extra bit special cant thank you enough he... See more

Company replied

Rated 5 out of 5 stars

Today’s visit to Hello Baby Pregnancy Scanning Clinic was a truly special experience for our family. Our little boy got to see his baby brother in mummy’s tummy for the very first time, and his reacti... See more

Company replied

Rated 5 out of 5 stars

Absolutely lovely from the minute we walked in ! We came for a 13 week gender scan, we had a lovely male sonographer who tried his hardest to be able to.tell us, but he said he wasnt 100% certain s... See more

Company replied


Company details

  1. Events & Entertainment

Written by the company

Hello Baby 3D/4D Ultrasound Boutique offer bonding scan, sexing scans and early scans.


Contact info

4.9

Excellent

TrustScore 5 out of 5

336 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(336)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely love it here

Absolutely love it here! Had our 13W gender scan here and not a single regret! The staff are lovely would definitely go back and definitely recommend

5 February 2026
Unprompted review
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Reply from Hello Baby

So lovely to hear Lily. Thank you so much for your fantastic review, it really means such a lot to us all. Hope to see you again soon. :) x

Rated 5 out of 5 stars

Lovely place friendly staff warm and welcoming

Highly recommend lovely caring friendly staff im so glad we chose here for my gender reveal scan can not fault anything from start to finish made me day that extra bit special cant thank you enough hello baby .. and the extinguishers was a great way to finish off my day so happy

19 December 2025
Unprompted review
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Reply from Hello Baby

We are so pleased you enjoyed the experience so much Claire, it really means a lot to us. Thank you for your lovely comments and hope to see you again soon. :) x

Rated 5 out of 5 stars

Been here for early scans

Been here for early scans
Excited to come again for gender and just anyone relaxing experience
Place lovely clean lady on desk lovely very welcoming

9 November 2025
Unprompted review
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Reply from Hello Baby

Fantastic to hear Emma. It means a lot to hear that our Clients and their Family enjoyed the experience so much. :) x

Rated 5 out of 5 stars

Such a welcoming and warming experience…

Such a welcoming and warming experience for my 16 week gender scan. Got the baby’s heartbeat placed in a bear and the gender wrote for me in an envelope. Would highly recommend

9 December 2025
Unprompted review
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Reply from Hello Baby

Thank you Suranne for your lovely comments and hope to see you again :) x

Rated 5 out of 5 stars

Very accommodating for siblings

Went here back in October for my early scan, my first time coming here for myself ( have been previously with a friend) and the girls are all so chatty and welcoming, lovely atmosphere, honestly made it more exciting seeing all the pink and blue , can’t wait to come back for my gender scan 🩷🩵 would definitely recommend

28 October 2025
Unprompted review
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Reply from Hello Baby

That is so lovely to hear Sophie and really means such a lot to all the Staff here at Hello Baby. Thank you so much x

Rated 5 out of 5 stars

Came to clinic on Saturday for 16 week…

Came to clinic on Saturday for 16 week Gender scan , Staff were so lovely and welcoming. Warm and inviting environment , full of lots of pink and blue things ! . Staff provided gender in a sealed envelope as we requested & made a gender balloon for us on the day. Seeing the clear pictures and hearing babies heartbeat for first time was amazing !

Thankyou girls for making our experience so special as a family🩵🤍

8 November 2025
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Reply from Hello Baby

Thank you so much for your lovely comments xx

Rated 5 out of 5 stars

Amazing

Absolutely lovely from the minute we walked in !
We came for a 13 week gender scan, we had a lovely male sonographer who tried his hardest to be able to.tell us, but he said he wasnt 100% certain so didnt want to tell us, we could either rebook for the next day with Katie who was better experienced with the early scan...or rebook for the week after, me being me booked for the day after, where Katie was able to tell us we were having twin boys.
We wont go anywhere else now. Lovely staff throughout. Id definitely recommend hello baby ❤️

21 October 2025
Unprompted review
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Reply from Hello Baby

Thank you Rachel for taking the time to leave us this lovely review! We can't wait to see you again xxx

Rated 5 out of 5 stars

The best at hello baby💗

The best experience I’ve had coming here with both my pregnancy’s , the staff are lovely and so welcoming , can chat with all of them! I even applied for a job there I love the staff that much😆😆 haha! Kate is absolutely amazing doing scans , makes you feel so welcome and comftable. She’s the best , would 100000% recommend coming here 💗💗💗

21 October 2025
Unprompted review
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Reply from Hello Baby

Awww Thank you so much for your lovely comments!! look forward to seeing you again soon! xxx

Rated 5 out of 5 stars

Amazing Experience ❤️

This company is amazing! Has fantastic offers on and the staff are so welcoming and polite! Highly recommend for anyone looking for the best experience ❤️

16 October 2025
Unprompted review
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Reply from Hello Baby

That is so lovely to hear Sara. It means such a lot to us that all our Clients and their guests enjoy their experiences. Thank you for the lovely review. :) x

Rated 1 out of 5 stars

Very disappointing 😞

Came for a scan this afternoon and left feeling very underwhelmed firstly we only got seen twenty minutes after the time we had booked was told to go into the room me and my husband was in there for about 3 minutes waiting for the sonographer to come in door was left open and some other ladies kid walked into the room whilst i was lay on the bed secondly we paid £80 for a HD scan and didn't even get any free images like I have done from other scan places which I found shocking as every other scan place I've been 2 free images have been included with the scan the sonographer wasn't very enthusiastic during the scan and didn't make it special and we was in there for about 6 minutes all seemed very rushed because there was other ladies waiting.

7 October 2025
Unprompted review
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Reply from Hello Baby

We were very disappointed to receive the 1* Review Michelle and are sorry that you did not enjoy your experience with us. Each appointment is 15 minutes long, to give our Client’s time to read and complete the Consent Form, have their Scan and purchase any images, should they wish to. Unfortunately, sometimes, due to Baby’s being in the wrong position etc, we may have to take Client’s back in after a short walk and this can result in us running slightly behind, but this is something we have no control over, however, please accept our apologies for this. We do have 4D packages that include photos, dvds etc and these can be found advertised in the Clinic and on our website. Sometimes, during busy periods, Clients are invited to wait in the Scan Room if they wish and we are more than happy for them to close the door. Unfortunately, we cannot be held accountable for other Client’s children, but again we apologize that another Client’s Child entered the room. The person who scanned you, is very experienced and receives outstanding reviews, and If you had mentioned your disappointment at the time, we most certainly would have taken you back in to be scanned again.
We do not wish anyone to leave Hello Baby disappointed and would like to welcome you back for a re-scan next Tuesday, when our other scanner is in the Clinic. Please call us on 01744 810999 and we will book you in. Thank you.

Rated 5 out of 5 stars

Great experience start to finish

Great experience start to finish. Over the moon at how clear the scan was. Could see everything even at 11 weeks. Staff all so professional and welcoming. Was made up and left feeling so happy. Xxxx

12 September 2025
Unprompted review
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Reply from Hello Baby

Awwww that's fantastic to hear Angela. Thank you for your lovely review, it really means a lot for us to hear that our Client's enjoy their experiences with us :) x

Rated 5 out of 5 stars

Had such an amazing experience finding…

Had such an amazing experience finding out the gender of our baby 🥺and the women took her time in making sure she was sure on what we was having , a little girl💖 thank use so much and to the women on reception who was so polite will definitely be coming back here for more scans

3 July 2025
Unprompted review
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Reply from Hello Baby

Thank you so much for your lovely review Livie, it really means such a lot to us all to hear such positive feedback and to know that our Clients have thoroughly enjoyed their experience with us. Can't wait to see you again :) x

Rated 5 out of 5 stars

Best experience!!

Every time I have been I have had the best experience. Staff are always so welcoming & always there to help you. I was scanned my Katie who is absolutely amazing. I had Katie both time for my gender scan & she was never wrong. I would always recommend hello baby to anyone wanting an amazing experience for any scan. I look forward to coming back again soon 🫶🏼

3 June 2025
Unprompted review
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Reply from Hello Baby

Awww thank you so much Penny. We are so pleased that you have enjoyed your experiences with us, here at Hello Baby. Hope to see you again soon. :) x

Rated 5 out of 5 stars

Absolutely gorgeous place

Absolutely gorgeous place, staff very attentive and friendly. I came here with my partner and our son, they ensured my son was involved throughout. Highly highly recommended! 🫶🏻

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Lovely experience

Have been here for gender scans in all 3 of my pregnancies now, the most recent one being on 14/08/25. Always had a lovely experience and the lady scanning is always so quick to know the gender! I was 14 weeks 5 days and the scan was lovely and clear, she used blue lights to light the room for our reveal which was lovely and my children who came with us were so excited. Will definitely be booking for a 4d scan later on this pregnancy!

14 August 2025
Unprompted review
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Reply from Hello Baby

So lovely to hear that you are a return Client Victoria, it really means so much to us, that our Client's enjoy their experiences so much. Thank you for your lovely comments and we hope to see you soon. x

Rated 5 out of 5 stars

I’m apart of the furniture

I first came here at 6 weeks 4 whole years ago with my first baby girl, went every few weeks for 4d scans up until 28 weeks and by then my baba was all pushed up against my placenta. Fast forward to now, I’m 25 weeks and again, been coming every few weeks since 8/9 weeks and for 4d scans to check my lil growing baba… couldn’t recommend more!

3 July 2025
Unprompted review
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Reply from Hello Baby

We have loved being part of your pregnancy journeys Beth. Thank you for your lovely comments, it really means a lot to us all!!! :) x

Rated 5 out of 5 stars

Amazing company

Went here at 13 weeks to find out my baby’s gender , another little girl and one happy big sister ! The gender reveal items you can buy was all amazing to , I got the party poppers , football and extinguisher ! Amazing team thanks so much

12 June 2025
Unprompted review
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Reply from Hello Baby

Thank you so much for your lovely comments xxx

Rated 5 out of 5 stars

Fantastic experience

Attended yesterday for our gender scan with my husband and little girl. The experience was fantastic and the staff were so accommodating and friendly! Highly recommend for all of your pregnancy scan needs , thanks so much hello baby !! 👶 xx

21 June 2025
Unprompted review
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Reply from Hello Baby

Thank you for choosing us Sophie for your gender scan. We look forward to seeing you all again soon xxx

Rated 5 out of 5 stars

GENDER SCAN

I come here for my gender scan, was amazing🩷 we had the colourd lights and they had lots of time for my 4 year old daughter too.

6 February 2025
Unprompted review
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Reply from Hello Baby

Thank you so much for your lovely comments xx

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