Hello Baby Reviews 

336
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally kind, warm, welcoming, and reassuring throughout every single appointment. Visitors frequently mention that the clinic atmosphere feels completely comfortable, friendly, and very special for families sharing these precious moments. Some reviewers were happy with the wonderful pictures received and the extra patience shown during challenging scans. Consumers also noted how extremely accommodating the team is when little ones are moving around or being difficult. Many visitors would strongly recommend these professional services to others seeking a truly memorable and reassuring pregnancy scanning journey.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as incredibly kind,... See more

Service

Customers consistently note positive experiences with service, highlighting brilliant support during gender... See more

User experience

People report positive experiences with user experience, consistently describing the visits as magical,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Came to clinic on Saturday for 16 week Gender scan , Staff were so lovely and welcoming. Warm and inviting environment , full of lots of pink and blue things ! . Staff provided gender in a sealed en... See more

Company replied

Rated 5 out of 5 stars

Highly recommend lovely caring friendly staff im so glad we chose here for my gender reveal scan can not fault anything from start to finish made me day that extra bit special cant thank you enough he... See more

Company replied

Rated 5 out of 5 stars

Today’s visit to Hello Baby Pregnancy Scanning Clinic was a truly special experience for our family. Our little boy got to see his baby brother in mummy’s tummy for the very first time, and his reacti... See more

Company replied

Rated 5 out of 5 stars

Absolutely lovely from the minute we walked in ! We came for a 13 week gender scan, we had a lovely male sonographer who tried his hardest to be able to.tell us, but he said he wasnt 100% certain s... See more

Company replied


Company details

  1. Events & Entertainment

Written by the company

Hello Baby 3D/4D Ultrasound Boutique offer bonding scan, sexing scans and early scans.


Contact info

4.9

Excellent

TrustScore 5 out of 5

336 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(336)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best of the best

I’ve visited hellobaby a few times already in my pregnancy for reassurance scans and also our gender scan! Katie is fantastic! Always taking her time to check the baby thoroughly! Very reassuring throughout and makes me feel so relaxed!!! I’ve already recommended her to my pregnant friends and will be sure to recommend her to others in the future! The clinic is beautiful and cosy and the lady on reception is so welcoming! It’s just like visiting friends!! With the bonus of an ultrasound 🥰 thank you so much ladies! See you again in a couple of weeks🩷 xx

5 March 2024
Unprompted review
Hello Baby logo

Reply from Hello Baby

Awww thank you so much Victoria for your lovely review, it really means such a lot to us all here at Hello Baby to hear that our Clients have enjoyed their experiences with us. Thank you again.

Rated 5 out of 5 stars

Absolutely beautiful clinic

Absolutely beautiful clinic and beautiful warm sonographer known of this place and Katie since 2015 since coming with my first and now coming with my 5th numerous occasions even had my gender reveal here would not go anywhere else!! I absolutely love Katie an how she goes above and beyond to make us women happy and at ease as we all know how worrying carrying a tiny human can be till there in our arms! But Katie helps that a hell of a lot! Gorgeous boutique and lovely mannered staff!!!

8 December 2023
Unprompted review
Hello Baby logo

Reply from Hello Baby

Hi Carly. Thank you so much for a lovely review. xxx

Rated 5 out of 5 stars

Absolutely amazing experience today…

Absolutely amazing experience today with hellobaby, we had a 21week 4d bonding scan and unfortunately couldn’t get to baby’s face so we had a free rescan at 22 weeks and couldn’t of asked for better results! Thankyou

24 February 2024
Unprompted review
Hello Baby logo

Reply from Hello Baby

Thank you such a lovely review Demmi. We Cant wait to see you again x

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Took the time to include my son who came along with us, which was so lovely to see. Staff said goodbye to every customer addressing them by their name which was a lovely personal touch made you feel like you were valued that little bit more , can’t wait to go back again x

11 January 2024
Unprompted review
Hello Baby logo

Reply from Hello Baby

Thank you Rebecca for a lovely review. We cant wait to see you all again. x

Rated 5 out of 5 stars

Amazing experience friendly staff went…

Amazing experience friendly staff went out of there way to make sure all my 9children could be in the room we're as other places said upto 5. The children was all spoken to and the staff helped get them excited to see there new baby sister. We asked for the gender of the baby to be wrote down so the children did not know yet and they did with to mice pink feathers and a potty shot . We have had many of scans over the years and the gender has always been write and staff have always been helpful King and caring

17 February 2024
Unprompted review
Hello Baby logo

Reply from Hello Baby

So pleased you enjoyed your experience with us Laura and we were so happy to see you and your Children x

Rated 5 out of 5 stars

I have used hello baby with all my…

I have used hello baby with all my pregnancies for my gender reveals and they have always got it correct the staff are lovely and welcoming and the interior decor is lush 🥰

Can’t wait to attend with current pregnancy after attending in sep for a reassurance scan which unfortunately resulted in a miscarriage but can’t wait to attend with my instant rainbow baby 😍

Georgina brown

9 September 2023
Unprompted review
Hello Baby logo

Reply from Hello Baby

Thank you so much for your lovely review. It means such a lot to us all, here at Hello Baby, to hear how much our Client's have enjoyed their experiences with us and it is just lovely that Clients return to us because of their experiences too. Thank you again! x

Rated 5 out of 5 stars

Absolutely Perfect ✨🍼

I absolutely can’t thank Katie and the team at Hello Baby enough for and our gender reveal experience for the whole family 💙

From start to finish the whole afternoon was perfect and I would recommend them to anybody looking for professional private scans 🍼✨

7 February 2024
Unprompted review
Hello Baby logo

Reply from Hello Baby

Thank you so much Lizzie for your lovely Review. It means such a lot to hear that you have had such a lovely experience with us. Thank you. :) x

Rated 5 out of 5 stars

Lovely friendly service ive been here…

Lovely friendly service ive been here for both my pregnancies for multiple scans and both gender reveals 100% reccomend the girls make you feel at ease 💙🩷

28 January 2024
Unprompted review
Hello Baby logo

Reply from Hello Baby

That is so lovely to hear Megan. We are so happy that you enjoy your experiences with us so much. Thank you. x


Rated 5 out of 5 stars

BeAmazing Experience x

Been here for a 10week and a 12 week scan, both times I have been treated amazingly and been made to feel so at ease in my scan!! Would highly recommend to use hello baby 🤍

31 January 2024
Unprompted review
Hello Baby logo

Reply from Hello Baby

Thank you so much for your lovely review! :) xxxx

Rated 5 out of 5 stars

Amazing from start to finish!

We came to the clinic on NYE and the process was so smooth. Quick questionnaire then on time for the appointment.

We didn’t want to know the gender and the girls were amazing with it!

The scan was so clear and it was such a lovely experience being in the room and seeing our baby.

We took our own gender reveal idea with us that the girls very kindly filled for us and popped in a black bag so we couldn’t see until we did the gender reveal.

Amazing prices. Amazing staff. Amazing clinic and the most special end to our 2023.

We're having a wonderful baby boy! Thank you so much 🩵💙🤍

31 December 2023
Unprompted review
Hello Baby logo

Reply from Hello Baby

Hi Rachel, thank you so much for your lovely review, it means a lot to us here at Hello Baby x

Rated 5 out of 5 stars

Had my 2d gender scan on Saturday had…

Had my 2d gender scan on Saturday had the best experience with the lovely ladies, they written the gender in an envolope and got my babies heart beat done in the bear, found out I am having baby a girl !! I would highly recommend xx

20 January 2024
Unprompted review
Hello Baby logo

Reply from Hello Baby

Thank you so much for your lovely review. We are so pleased you enjoyed your experience with us so much x

Rated 5 out of 5 stars

What a lovely experience!

What a lovely experience!
This is my first baby so I have never experienced a 3D scan before.
The sonographer made us feel really welcome and relaxed. She was lovely.
I would highly recommend this clinic.

17 January 2024
Unprompted review
Hello Baby logo

Reply from Hello Baby

So lovely to hear this Hayley. Thank you so much for your lovely comments and we look forward to seeing you again :) x

Rated 5 out of 5 stars

Very clean & friendly!

Came here for our early reassurance scan and was made to feel at east straight away! Very clean & friendly staff. Would definitely recommend x

13 January 2024
Unprompted review
Hello Baby logo

Reply from Hello Baby

Thank you so much Chloe. We are so pleased that you enjoyed your experience so much :) x

Rated 5 out of 5 stars

We went for our reassurance scan at 6…

We went for our reassurance scan at 6 weeks at St.Helens and was very nervous but the staff were really friendly and made us feel at ease and didn’t feel rushed or uncomfortable. The set up is lovely and I love how you can see and choose your photos.
Thank you for a great experience can’t wait to come for our later scans in 4D xxx

30 December 2023
Unprompted review
Hello Baby logo

Reply from Hello Baby

Thank you Vikki. We are so pleased that you enjoyed your experience with us so much and look forward to seeing you again soon :) x

Rated 5 out of 5 stars

Have been a few times with different…

Have been a few times with different pregnancies and also took my mum for early reassurance and recommended to my friend who was also very happy with her experience, The girls are so friendly and kind and was really reassuring, got some beautiful clear 4D images too! It is a very busy business but was never rushed. Also let me me FaceTime my mum and little sister so they could see our new baby with us as they wasn’t able to come in person. Also very patient and understanding of my 3 other very noisy children we took with us to see their new sibling defo recommend x

2 January 2024
Unprompted review
Hello Baby logo

Reply from Hello Baby

Katie thank you so much for your lovely comments. It really means a lot to us all to hear that our Clients have enjoyed their experiences with us, even enough to recommend us. Thank you again :) x

Rated 5 out of 5 stars

Amazing place had both gender scans…

Amazing place had both gender scans here for both my baby’s 2 years apart and both right, she is so quick and officiant always double checks to make sure she’s certain, couldn’t feel more relaxed here very nice and friendly make you feel at ease, overall amazing experience would deffo return with further pregnancy and for 4d scan💓💓

14 November 2023
Unprompted review
Hello Baby logo

Reply from Hello Baby

Thank you so much for your lovely comments Milly, it really means a lot and is greatly appreciated. It is lovely to hear that our Clients have thoroughly enjoyed their experiences. Thank you again :) x

Rated 5 out of 5 stars

Early gender scan

We booked an early gender scan we would have been 13 week and 3 days at the time of the scan. We were told very confidently that we were having a baby boy. Yesterday at our 20 weeks scan it was confirmed we are having a boy. The staff were really friendly and we got a really good look at our baby. Would definitely recommend this place to anyone

21 November 2023
Unprompted review
Hello Baby logo

Reply from Hello Baby

Thank you so much Shauna for your lovely comments. It means such a lot to us, here at Hello Baby, that you have thoroughly enjoyed your experiences with us. We look forward to seeing you again soon :) x

Rated 5 out of 5 stars

Ive been to Hello Baby for both my…

Ive been to Hello Baby for both my children! For my little boy a gender scan and a 4d scan and this pregnancy we have been for a dating scan and for a gender scan finding out we are having a little girl! Without fail the staff welcomed us with open arms! Katie was amazing! Shes so reassurring at a time when nerves are high! Very thorough and I can’t wait to be back!
I cannot thank all of you for the most wonderful experience during every visit! 💙💗

23 December 2023
Unprompted review
Hello Baby logo

Reply from Hello Baby

Thank you so much Sophie for your lovely comments. It means such a lot to us, here at Hello Baby, that you have thoroughly enjoyed your experiences with us. We look forward to seeing you again soon :) x

Rated 5 out of 5 stars

I have always had such a wonderful…

I have always had such a wonderful experience, the staff are so friendly and welcoming, I’ve had several scans here now, dating scan and for both my gender scans for my first born and now with my second, I genuinely wouldn’t go anywhere else! Thank you for the lovely service ladies x

23 December 2023
Unprompted review
Hello Baby logo

Reply from Hello Baby

That is so lovely to hear Shelby. We are so happy that you enjoy your experiences with us so much. Thank you. x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look