Hello Baby Reviews 

336
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally kind, warm, welcoming, and reassuring throughout every single appointment. Visitors frequently mention that the clinic atmosphere feels completely comfortable, friendly, and very special for families sharing these precious moments. Some reviewers were happy with the wonderful pictures received and the extra patience shown during challenging scans. Consumers also noted how extremely accommodating the team is when little ones are moving around or being difficult. Many visitors would strongly recommend these professional services to others seeking a truly memorable and reassuring pregnancy scanning journey.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as incredibly kind,... See more

Service

Customers consistently note positive experiences with service, highlighting brilliant support during gender... See more

User experience

People report positive experiences with user experience, consistently describing the visits as magical,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Came to clinic on Saturday for 16 week Gender scan , Staff were so lovely and welcoming. Warm and inviting environment , full of lots of pink and blue things ! . Staff provided gender in a sealed en... See more

Company replied

Rated 5 out of 5 stars

Highly recommend lovely caring friendly staff im so glad we chose here for my gender reveal scan can not fault anything from start to finish made me day that extra bit special cant thank you enough he... See more

Company replied

Rated 5 out of 5 stars

Today’s visit to Hello Baby Pregnancy Scanning Clinic was a truly special experience for our family. Our little boy got to see his baby brother in mummy’s tummy for the very first time, and his reacti... See more

Company replied

Rated 5 out of 5 stars

Absolutely lovely from the minute we walked in ! We came for a 13 week gender scan, we had a lovely male sonographer who tried his hardest to be able to.tell us, but he said he wasnt 100% certain s... See more

Company replied


Company details

  1. Events & Entertainment

Written by the company

Hello Baby 3D/4D Ultrasound Boutique offer bonding scan, sexing scans and early scans.


Contact info

4.9

Excellent

TrustScore 5 out of 5

336 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(336)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Loved coming for my gender scan

Loved coming for my gender scan, one of the happiest days ever finding out I was having a baby girl. Can’t wait to come back for my 4d to see our girls face 🩷 thank you so much xxx

10 October 2023
Unprompted review
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Reply from Hello Baby

So lovely to hear this Emily. Thank you so much for your lovely comments and we look forward to seeing you again :) x

Rated 5 out of 5 stars

Lovely Staff

Absolutely wonderful staff, find out the gender of my first little one and they were so kind and welcoming, will definitely be going again!

12 December 2023
Unprompted review
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Reply from Hello Baby

Thank you so much Jamie for your lovely comments, it means such a lot to us and we cannot wait for you to return to us. :) x

Rated 5 out of 5 stars

Gender scan

We had a brilliant experience, staff were very friendly and put us at ease straight away! I would highly recommend and also return - thank you very much!

8 December 2023
Unprompted review
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Reply from Hello Baby

Oh thank you Laura lovely! Hope to see you again soon xx

Rated 5 out of 5 stars

2 Gender scans!!

I’ve had 2 gender reveals both at exactly 13 weeks and also went weekly with both as it’s addictive but the staff are all lovely and do their best to get good photos of the baby!!! Coming back in 2 weeks for my 3rd gender scan can not wait wouldn’t use anyone else !!!

5 December 2023
Unprompted review
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Reply from Hello Baby

So lovely to hear that you have enjoyed your experiences with us so much Georgia. Thank you for your lovely comments and we look forward to seeing you again soon :) x

Rated 1 out of 5 stars

No customer service

I’ve got to say the service I received was terrible. I was already embarrassed that I had to come on my own. The staff were more concerned about chatting at the desk than doing my scan. For something that is so precious to people I was treated like trash. It was all just ‘go in there, go over there’ - They didn’t show me how to use the machine to pick my scan picture. I just wanted to cry. The only time they showed me any interest was when they wanted my money. I was honestly so disappointed

2 December 2023
Unprompted review
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Reply from Hello Baby

We are so very sorry to hear that you did not enjoy your recent experience with us. Could you please confirm the date and time of your appointment, as we do not like anyone to leave us disappointed and would welcome the opportunity to address the situation. Thank you.

Rated 5 out of 5 stars

6 week reassurance scan..

I had a 6 week reassurance scan on Sunday and brought my partner and two little boys, 3 and 18 months old. We were all greeted warmly and made to feel so welcome. I was slightly apprehensive taking my children with me but it was no problem at all and I felt completely at ease during my scan. Very knowledgeable and so friendly. This is the 4th private scan company I've used and I will definitely be returning for our gender scan. Thank you again to both the lovely ladies at Hello Baby St Helen's x

26 November 2023
Unprompted review
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Reply from Hello Baby

So lovely to hear that you enjoyed your experience with us so much. Thank you for your lovely comments and we look forward to seeing you soon :) x

Rated 5 out of 5 stars

5* Recommendation

We had our gender scan here and the ladies were so welcoming. We got the right gender from 14 weeks and got some amazing pictures. We will definitely return for another private scan before our baby arrives 🙂

22 September 2023
Unprompted review
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Reply from Hello Baby

Thank you Chelsea for a lovely review. We hope to see you back here for more scans.

Rated 5 out of 5 stars

2 lovely scans

2 lovely scans - early gender scan has been proven correct by subsequent scans both here and at the NHS hospital. Lovely experiences and reasonably priced. Thanks!

6 October 2023
Unprompted review
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Reply from Hello Baby

So lovely to hear this Natalie. Thank you so much for your lovely comments and we look forward to seeing you again :) x

Rated 5 out of 5 stars

Had a early dating/reassurance scan at…

Had a early dating/reassurance scan at 8 weeks, staff are so lovely and friendly and make you feel so relaxed.
Went again at 19+4 too check out little baba and also gender reveal.. would definitely recommend hello baby 💙

28 November 2023
Unprompted review
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Reply from Hello Baby

Thank you so much Laura, for your lovely comments. it means such a lot to us to know that our Clients have enjoyed their experience with us. :) x

Rated 5 out of 5 stars

Hello baby have been amazing all the…

Hello baby have been amazing all the times we’ve been. We’ve had a challenging journey and hello baby have been so reassuring and welcoming we couldn’t recommend them enough

24 November 2023
Unprompted review
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Reply from Hello Baby

Thank you Hayley for your kind review! Hope to see you again.

Rated 5 out of 5 stars

We first came here in 2020 with our…

We first came here in 2020 with our first baby girl and then we’ve recently come again for another early gender scan and we’ve just found out we’re having another baby girl! The girls here are absolutely fantastic and make you feel so comfortable and stress free and are always up for a laugh! Can’t recommend them enough🩷

4 November 2023
Unprompted review
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Reply from Hello Baby

So lovely to hear this Chloe. Thank you so much for your lovely comments and we look forward to seeing you again :) x

Rated 5 out of 5 stars

What a lovely service!

What a lovely service. The 2 ladies couldn’t have been more helpful. I have been here for scans with my twins, my little boy and then returned to have a scan to confirm my miscarriage. We didn’t get much support from the hospital and hello baby rang me a week after to ask if I needed any advice, support and were just overall lovely. I’m returning Saturday for a gender scan for our rainbow baby. Such a lovely welcoming service with staff that really do care and treat you like friends.

8 July 2023
Unprompted review
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Reply from Hello Baby

Thank you so much for your lovely comments Amy, it was the least we could do. It really means a lot to have Clients return to us and we look forward to seeing you on Saturday :) x

Rated 5 out of 5 stars

Been coming to hello baby over the…

Been coming to hello baby over the years with all my baby’s for our gender scans and 4d scans couldn’t recommend them enough the girls are amazing and are very welcoming.
Sophie white

24 November 2023
Unprompted review
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Reply from Hello Baby

So pleased you enjoyed your experience with us Sophie. Thank you for your lovely comments :) x

Rated 5 out of 5 stars

Been here for all my kids Katie is…

Been here for all my kids Katie is always really welcoming & the girls in the shop are too. Wouldn’t go anywhere else they are the best x

14 November 2023
Unprompted review
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Reply from Hello Baby

Thank you so much Megan. We love to see our ladies come back to us. x

Rated 5 out of 5 stars

Incredible moments!

We met the girls at hello baby when we reached just 6 weeks. We’ve had 4 scans with them so far and each one has been the perfect experience.
The girls are incredibly welcoming, reassuring and make you feel at ease on every visit.
We can’t thank them enough for the moments and memories they’ve given us, getting to see our little one grow, to finding out the gender.
We’ll most definitely be back for a 4D scan later on in our pregnancy.

4 November 2023
Unprompted review
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Reply from Hello Baby

So pleased you enjoyed your experience with us. Thank you for your lovely comments :) x

Rated 5 out of 5 stars

We have had a difficult journey with…

We have had a difficult journey with ivf and it’s had its challenges along the way. We have been anxious about this pregnancy and worried but hello baby have been reassuring at each scan and we never feel rushed, the scans have really helped us to feel at ease and now our little one is ok. We came in for the gender scan and we love the personal touch of the scan with a blue feather (it’s a boy!!!) We also have his heartbeat in an elephant to keep forever 🥹💙
Thank you Hello Baby- you’re amazing!!!

7 November 2023
Unprompted review
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Reply from Hello Baby

Awwww thank you so much Laura. We feel so privileged to be involved in your journey and it means such a lot to hear that you fully enjoyed your experience with us and felt totally at ease. Thank you again :) x

Rated 5 out of 5 stars

Lovely staff!

Had an early reassurance scan at 6 weeks, the staff there were amazing with us and put us at ease straight away! So friendly, professional and reassuring throughout x

22 July 2023
Unprompted review
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Reply from Hello Baby

Thank you so much xx

Rated 5 out of 5 stars

The receptionist and the lady that…

The receptionist and the lady that scanned me for my early gender scan was so welcoming and patient. Been here with my previous two pregnancies also and wouldn't go anywhere else now. Showed me baby properly and took her time, so professional and pleasant. Thankyou ❤

2 November 2023
Unprompted review
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Reply from Hello Baby

We are so pleased that you enjoyed all your experiences with us Jordan. Thank you for your lovely comments, it does mean a lot to us, here at Hello Baby. :) x

Rated 5 out of 5 stars

Absolutely fabulous and friendly staff

The girls that work here make every experience so special and they make it so comfortable from start to end, they help with any questions you may have.

I would give them 5 stars across the board, I would recommend them to anyone who is after a reasonably priced and fabulous service

4 August 2023
Unprompted review
Hello Baby logo

Reply from Hello Baby

Thank you so much. It means such a lot to us to hear that our Clients and their Family have enjoyed their experience with us so much. :) x

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