Henry Krank & Co Reviews 310

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and courteous demeanor, making every interaction pleasant and productive. The company is frequently highlighted for its wide range of products, especially for shooting equipment, reloading supplies, and historical firearms, often described as a go-to source for various needs. Reviewers appreciate the efficient service, whether online or in-store, with many noting the straightforward ordering process, fast delivery, and well-packaged items. However, some customers experienced issues with the website's basket/payment pages, while others noted that packaging for certain items could be improved to prevent damage during transit. A few other people also felt that there were problems with communication regarding order notifications and invoices.

What people talk about most

Product

Consumers consistently express satisfaction with the products, highlighting their high quality, variety, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and helpfulness.... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Delivery service

Users consistently report positive interactions with the delivery service, frequently highlighting... See more

Order

Clients share positive opinions on order, highlighting the ease and efficiency of the ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TOP SHOP Called Kranks last week looking for spare part for a primer press after it broke, spoke to a gentleman called Derek told to ring back he would look through spares box to see if they had one... See more

Rated 5 out of 5 stars

After years of being involved in the shooting fraternity, from target clubs to pest control , I can truly say that this company has the Knowledge to sort your supply problem’s, from ammo to the thing... See more

Rated 5 out of 5 stars

Henry Krank is such a long established and well known supplier they were my first choice when I needed some black powder items. The items I required were in stock and at competitive prices. Their webs... See more

Rated 5 out of 5 stars

Being new to reloading and after speaking to experienced members of our club, I was directed to the Henry Krank website. I found all items available a bit confusing! I rang HK and was given great adv... See more


Company details

  1. Gun shop
  2. Ammunition supplier
  3. Art & Antiques
  4. Sporting Goods Shop

Written by the company

Henry Krank & Company Ltd has been well-known in the UK gun trade for over 40 years. With a combined knowledge of the industry spanning several decades, the team at Henry Krank & Company delivers a wealth of information on everything for shooters and collectors.


Contact info

4.9

Excellent

TrustScore 5 out of 5

310 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Have ordered on line a few times and…

Have ordered on line a few times and always had excellent service and everyone I've spoken to has always been very helpful in finding the parts I needed I called in the shop for the first time a few months s ago and was very impressed with the display

10 September 2024
Unprompted review
Rated 5 out of 5 stars

Unfortunately I'm not a frequent user…

Unfortunately I'm not a frequent user but when ever I have I've been more than happy with the purchase,price and delivery. I find their web catalogue
a must just to while-away time. Take no notice of the date I have entered the truth is my last purchase was pre Covid but the review form says must be within last12 months, but then who buys tyres every year.

12 December 2023
Unprompted review
Rated 5 out of 5 stars

A well laid out website

A well laid out website, easy to order everything I wanted was in stock.
New to reloading but everything they sell had all the information I needed.
Very pleased with purchases.

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Great firm

Great firm. Helpful, Know their stuff, give good advice, sell great products and don't try to take more money for things you don't need AAAAAAAAA***************

3 September 2024
Unprompted review
Rated 5 out of 5 stars

I went to buy a musket and accessories

I went to buy a musket and accessories. I came away with everything I needed. I had big ideas of what I needed and was happy to be told "You don't need that or that". Instead of just letting me buy something I didn't need and taking my money they sorted me out with good advice. I will always deal with them for my shooting needs.

30 August 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Good website to navigate and complete transactions.

The best though is the prompt delivery of the ordered goods.

A highly recommended company to do business with.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Henry Krank

Henry Krank, i buy all my shooting needs from them, mail order, or shop sales , they have apl thats required by the shooter.
All the staff are knowledgeable, helpful, and above all so friendly and willing to help an assist, i have always got a good deal from them, and always remind me of any promotions coming up,

15 August 2024
Unprompted review

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