Henry Krank & Co Reviews 310

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and courteous demeanor, making every interaction pleasant and productive. The company is frequently highlighted for its wide range of products, especially for shooting equipment, reloading supplies, and historical firearms, often described as a go-to source for various needs. Reviewers appreciate the efficient service, whether online or in-store, with many noting the straightforward ordering process, fast delivery, and well-packaged items. However, some customers experienced issues with the website's basket/payment pages, while others noted that packaging for certain items could be improved to prevent damage during transit. A few other people also felt that there were problems with communication regarding order notifications and invoices.

What people talk about most

Product

Consumers consistently express satisfaction with the products, highlighting their high quality, variety, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and helpfulness.... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Delivery service

Users consistently report positive interactions with the delivery service, frequently highlighting... See more

Order

Clients share positive opinions on order, highlighting the ease and efficiency of the ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TOP SHOP Called Kranks last week looking for spare part for a primer press after it broke, spoke to a gentleman called Derek told to ring back he would look through spares box to see if they had one... See more

Rated 5 out of 5 stars

After years of being involved in the shooting fraternity, from target clubs to pest control , I can truly say that this company has the Knowledge to sort your supply problem’s, from ammo to the thing... See more

Rated 5 out of 5 stars

Henry Krank is such a long established and well known supplier they were my first choice when I needed some black powder items. The items I required were in stock and at competitive prices. Their webs... See more

Rated 5 out of 5 stars

Being new to reloading and after speaking to experienced members of our club, I was directed to the Henry Krank website. I found all items available a bit confusing! I rang HK and was given great adv... See more


Company details

  1. Gun shop
  2. Ammunition supplier
  3. Art & Antiques
  4. Sporting Goods Shop

Written by the company

Henry Krank & Company Ltd has been well-known in the UK gun trade for over 40 years. With a combined knowledge of the industry spanning several decades, the team at Henry Krank & Company delivers a wealth of information on everything for shooters and collectors.


Contact info

4.9

Excellent

TrustScore 5 out of 5

310 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I have been dealing with Henry Kranks…

I have been dealing with Henry Kranks for years they are a friendly company to deal with a nothing is to much trouble for their staff. I am a director of TSSA Mossley so buy many items from the catalog will up their again next week

22 June 2024
Unprompted review
Rated 4 out of 5 stars

Not Bad!

I don't use this company on a regular basis mainly because their stock seems to be a bit erratic... sometimes they have what I'm looking for but often it's marked 'out of stock' or they just don't seem to carry it at all - example RCBS Case lube.
However when they can fill an order they are as good as it gets re-delivery times and price.

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Ordered bullet heads at 22:30

Ordered bullet heads at 22:30, arrived within 36 hours.
Kranks service has always been brilliant, no matter what I've ordered or what time I've ordered always received in 48 hours. I always look on Kranks website when I'm after something. In the process of putting my next order together at the moment

19 June 2024
Unprompted review
Rated 5 out of 5 stars

Henry Krank

I have been using Henry Krank for around 18 months and have to say that their customer service is first class, prompt delivery and no quibble return if required, great prices and good stock, always use them as there are never any issues,

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Started to use Henry Krank recently

Started to use Henry Krank recently. Had a problem with an item I had bought. Derek sorted it out for me in a polite and professional matter.

Very pleased with the service will continue to use and would highly recommend.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

A cracking company

A cracking company. I bought the wrong scale and returned it for a complete refund. No drama or recriminations simply great response to a genuine mistake. Well done Henry Krank.

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Long standing customer

I have been a customer for quite a few years and their staff are very helpful and give sound advice.
I have purchased lots of Lee reloading components from them over the years for friends who are new to reloading. They say what calibre they require and I look around for every item required and check stock and prices from a few UK suppliers. I managed to purchase every item required for a friend who wanted to start reloading his full bore rifle. All Lee items in stock and cheaper than their competitors.

19 June 2024
Unprompted review
Rated 5 out of 5 stars

Been using these for 30+ years.

Been using these for 30+ years.
Great suppliers for all your firearms needs, prompt delivery and a fantastic well stocked shop for all your shooting needs.
Very knowledgeable staff who are more than happy to help.
Thank you.

14 July 2023
Unprompted review
Rated 5 out of 5 stars

Top shooters shop !

Henry Krank is always reliable and deliver on time. Their stock range is extensive and second to none. They have everything a shooter and reloader could ever want or need. Thankyou Henry Krank.

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Ive ordered from multiple firearms…

Ive ordered from multiple firearms stores and have had a lot of bad experiences but never with this store always cheaper and faster delivery then everywhere else and never had a problem 🤷🏻‍♂️ happy customer👍

23 May 2024
Unprompted review

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