hmv (UK) - BathReviews 

The assistant at HMV Bath gave first-class service , checking that the two dvds I was seeking were available , and as my purchase came to more than £20 , telling me they could be posted for no extra charge to my home address .

I’ve had to return three turntables that were faulty upgrading twice as no replacement available, your staff in the main were as helpful as possible but seems there hands were tied with any offfer of help with upgrading twice when there was no alternative, again I do not fault your staff , I believe they tried to help but faulty product on three occasions I felt should have qualified for some discount, I ended up with a deck without speakers and had to buy these separately so my original product ended up after three return visits costing me double the amount I’d spent in the beginning 😱

Went to pick up a click and collect order and the man behind the counter was very friendly and the process was very quick. I regularly visit this HMV, I just had to click and collect a product that is not in stock there.

Menu and order system easy to use on line . Quick prompt service and no fuss delivery and able to track my order .

Order dealt with like clockwork

Easy, efficient ordering. Lovely staff at HMV Bath.

Picked up my LP this morning, very satisfied

Ordered online and picking up from the shop all worked very smoothly. A lot cheaper than Amazon.

Outstanding reliable service. hmv over a wide sweep of movies, music and merchandise - all with reliable delivery, packaging and good pricing - preorders in particular always arrive on release day. They have a great refer-a-friend programme and offer great sales. Customer service (although rarely needed) are swift and efficient. My only critique is that they can be a little slower than competitors in making newly announced preorder titles live on site. But that’s a minor irritant for this brilliant company. Long live hmv!

Always a pleasure to order from the HMV shop in Bath, as staff are so pleasant and helpful. Within a few days I receive an email that my order is ready to collect, no charge for postage. It's easy, uncomplicated, and HMV are the nicest people to deal with.

The help and recommendations received by your excellent bath branch, particularly Dave who recommended my most recent purchase. It was also quick to arrive. Great to get assistance from a knowledgeable staff member

Great service. Good selection of vinyl.

Ordered online. Very efficient and good communication re updates for collection. Staff instore were friendly and helpful. An overall good experience as always!

Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasing 'Northern Pursuit'(1943) and 'Gentlemen Jim' (1942) please? Cagney 'Yankee Doodle Dandy'? Also rare 20th Century Fox musical 'Tin Pan Alley (1940) with John Payne and Alice Faye.? Thank you.

Fabulous service, hugely recommend, in-person service so much better than online. Thanks HMV!

Arrived just in time and everything immaculate. Amazing! Thank you HMV! x

Still awaiting confirmation that the order is ready - far too long to wait

Thank you for the response