Fantastic service. Polite, friendly, and very helpful staff. And hmv had the limited edition vinyls ,Dvd's & cd's that I wanted . Hmv has the best staff and service I have ever experienced. And... See more
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Location
Switch location3-6 Castle Place, Donegall Arcade, BT1 1PT Belfast, GB
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See what reviewers are saying
I got the new katseye wild book but it was missing the photocards and before you say it doesn’t come with them I’ve seen others get them in the same book
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HMV consistently delivers on all fronts. Excellent service, items arriving in pristine condition, well packaged, and their stores are amazing. You could spend all day in a store. I've recently or... See more
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Easy to navigate from searching all products to checking out at the end. Also, the prices are usually very good. Prompt delivery to both home and store addresses, and communication cannot be bettered.... See more
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Company details
- #48 of 64 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #21 of 28 best companies in Record Shop
- #21 of 31 best companies in Home audio shop
- #11 of 25 best companies in T-shirt Shop
About hmv (UK) - Belfast
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
3-6 Castle Place, Donegall Arcade, BT1 1PT, Belfast, United Kingdom
4.7
Excellent
512 reviews
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Web site check-out will not destroy your day
Consistently excellent service via delivery as well as in-store. Prices are competitive & product availability high, with adequate pre-order offerings. Web site is robust. The cart can quickly handle international banking for all globetrotters. Hassle-free pay options are actually quite significant. Many UK merchants offer a vintage checkout, fine-tuned to suck 2 hours of your life into a brain-melting, infinite loop of doom. Thank you, HMV, for always sparing me from the void. Store's nice, too.
9 September 2025
Reply from hmv (UK) - Belfast
Hi Todd
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
greatest place on earth
i love hmv they always have the nerdy stuff i like and things that i didn’t intend on buying but get anyways
staff are always nice aswell
2 September 2025
Reply from hmv (UK) - Belfast
Hi Owen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant customer service, friendly staff who genuinely wanted to help
Brilliant customer service
1 September 2025
Reply from hmv (UK) - Belfast
Hi Michele
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Belfast
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
helpful hands
Staff friendly and helpful the item i wanted to buy was out of stock but the staff member asked if i would like him to order it online for me he told me i could pick it up from the store or i could get it delivered to my home the store is well laid out so handy to find the items i was looking for
31 August 2025
Reply from hmv (UK) - Belfast
Hello Alan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Purchased the Kinks Kontroversy online…
Purchased the Kinks Kontroversy online in the sale with a 50% discount. On collecting I also picked up Something Else by the Kinks for £16.99. Great price for two Great Kinks albums.
30 August 2025
Reply from hmv (UK) - Belfast
Hello Gerard
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Great service
Great service. Collected a couple of preordered albums. Then discovered the 3rd floor bookstore. That was something else. Soft lighting, beautiful books. Wonderful.
28 August 2025
Reply from hmv (UK) - Belfast
Hi Anandi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really helpful staff
25 August 2025
Reply from hmv (UK) - Belfast
Hi Francis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and efficient staff
Friendly and efficient staff. Dealt with my online order perfectly.
21 August 2025
Reply from hmv (UK) - Belfast
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Belfast
Hi ALAN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were great,helpful and chatty.
20 August 2025
Reply from hmv (UK) - Belfast
Hi Des
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Reply from hmv (UK) - Belfast
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pleasant and friendly staff
Pleasant and friendly staff. Very helpful and polite and patient.
14 August 2025
Reply from hmv (UK) - Belfast
Hi kelly
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Belfast
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Service as promised.
As I was due to visit Belfast I decided to order some cd’s from the HMV online sale at excellent prices for collection. Despite it only being 5 days prior and dispatched at different times all the items were there at the time I arrived. I was notified of the progress at all times. Delighted it worked out so well.
4 August 2025
Reply from hmv (UK) - Belfast
Hello Donegal.
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
great customer service
In Belfast I got served by Martyna and omg an absolute angel they were 💗 I’m a stay and I was getting some stray kid albums on my visit there and they made me feel so happy chatting with me about skz while purchasing! thank u so much really, I just wanna say the staff at hmv are lovely 💗 also tysm for the little bang chan drawing <3
5 August 2025
Unprompted review
Reply from hmv (UK) - Belfast
Hi Soph
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I'm well pleased with the choice of…
I'm well pleased with the choice of films available and the service available brilliant
27 July 2025
Reply from hmv (UK) - Belfast
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff in hmv Belfast are always…
The staff in hmv Belfast are always helpful and polite, never had an issue there.
24 July 2025
Reply from hmv (UK) - Belfast
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Belfast
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Belfast
Hi Taylor
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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