Fantastic service. Polite, friendly, and very helpful staff. And hmv had the limited edition vinyls ,Dvd's & cd's that I wanted . Hmv has the best staff and service I have ever experienced. And... See more
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Location
Switch location3-6 Castle Place, Donegall Arcade, BT1 1PT Belfast, GB
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See what reviewers are saying
I got the new katseye wild book but it was missing the photocards and before you say it doesn’t come with them I’ve seen others get them in the same book
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HMV consistently delivers on all fronts. Excellent service, items arriving in pristine condition, well packaged, and their stores are amazing. You could spend all day in a store. I've recently or... See more
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Easy to navigate from searching all products to checking out at the end. Also, the prices are usually very good. Prompt delivery to both home and store addresses, and communication cannot be bettered.... See more
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Company details
- #48 of 64 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #21 of 28 best companies in Record Shop
- #21 of 31 best companies in Home audio shop
- #11 of 25 best companies in T-shirt Shop
About hmv (UK) - Belfast
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
3-6 Castle Place, Donegall Arcade, BT1 1PT, Belfast, United Kingdom
4.7
Excellent
512 reviews
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Reply from hmv (UK) - Belfast
Hi Kim
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Belfast
Hi Duffy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Belfast
Hi Samantha
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The pleasure of shopping
I was very pleased with my visit to HMV.
I was given clear instructions on where to collect my online order. The checkout staff member was polite and friendly. Highly recommended!!!
30 October 2025
Reply from hmv (UK) - Belfast
Hi Anna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Belfast
Hello Rusty
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Got my order very quickly,was well…
Got my order very quickly,was well packaged,very happy.
24 October 2025
Reply from hmv (UK) - Belfast
Hi Doreen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and very fast delivery
Easy to order and very fast delivery. Item was down in price so got a great bargain, my Granddaughter will love her new record player.
23 October 2025
Reply from hmv (UK) - Belfast
Hi Helen,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Amazing Click + Collect
Great packaging. Fast shipping. Great Click + Collect experience. A+++
18 October 2025
Reply from hmv (UK) - Belfast
Hi James,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon,
HMV Customer Service Team
Easy to navigate website
Easy to navigate website. Found exactly what I wanted and for a great price. Quick and reliable service
21 October 2025
Reply from hmv (UK) - Belfast
Hello Sharon,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Cheers!
HMV Customer Service Team
Good price and delivery was early!
12 October 2025
Reply from hmv (UK) - Belfast
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good website, great prices
Good website, easy to find the things I was looking for and at decent prices.
Staff in the Belfast store are always friendly and helpful.
14 October 2025
Reply from hmv (UK) - Belfast
Hello Jay,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I really loved the depth of the items…
I really loved the depth of the items that the store has in stock .i bought vinyls cds and posters and some funko pops loads of stock and choices of items
8 August 2025
Reply from hmv (UK) - Belfast
Hello India
Thanks for leaving us a great review, we’re delighted to read your kind comments regarding our range of items and can’t wait to see you again soon!
Happy
Really friendly and helpful people work there.I am sure I will back again to that store 🙂🙂🙂
12 October 2025
Reply from hmv (UK) - Belfast
Hi dorota
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Online order damaged and exchanged in store
Ordered 4 pops. 2 were damaged during packing. Phoned customer services to reserve replacements in store. Exchanged in store. Whole process was easy. Staff on phone and in store very helpful and pleasant.
7 October 2025
Reply from hmv (UK) - Belfast
Hi Michael
Hello Michael
Thanks for taking the time to leave us a 4 star review! We are sorry to hear your items were damaged, apologies for any inconvenience caused.
We hope to earn that last star from you soon ;-)
I’ve been going to the HMV Belfast’s for 30 years
I’ve been going to the HMV Belfast megastore for the better part of 30 years on and off. The first time was with my dad, and now with adult money I spend a ridiculous amount in here on 4K UHD Blu-ray DVDs. The staff are always super helpful, especially the girls from TikTok who are doing the company proud with their advertising.
I’d be lost without this store. It’s sad how the shop floor has shrunk to the back corner now, and the 4K UHD area can be a bit tricky to find what you want as it’s not really in alphabetical order. Still, I love this place it’s my second home on payday.
Belfast has not got many good shops this is the most excellent as bill and ted would say.
24 August 2025
Reply from hmv (UK) - Belfast
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
In Store
When I am looking for certain titles in store, I have found the staff to be very helpful.
2 October 2025
Reply from hmv (UK) - Belfast
Hi Mick,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The young man was excellent
The young man was excellent, looked interested and was friendly and explained everything well, will definitely be back, even my younger daughter was impressed. Our visit was the 20th of September
28 September 2025
Reply from hmv (UK) - Belfast
Hi Neil,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Belfast
Hello Alison,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Belfast
Hi Dia
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Good experience
A very helpful young man checked and ordered 2 dvds that I was looking for. I did not expect it to be so easy, they were ordered and delivered to my door as I would not be in Belfast again anytime soon.
It is great to know that I can do this again so easily.
Great job
Thanks
Miss Murphy
9 September 2025
Reply from hmv (UK) - Belfast
Hi Ellen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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