Not many places sell CDs these days, but thankfully HMV do. The website said the CD I wanted was available via click and collect, but when I called the store I was told the option was not available as... See more
Company replied
Location
Switch locationUnit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
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See what reviewers are saying
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... See more
Company replied
Went in store to find some vinyls for my sons birthday, unfortunately they had no stock.Lovely young lady ordered them in-store for me and i collected them today. The staff in the Bromley branch are a... See more
Company replied
Our granddaughter requested a limited edition vinyl album, but online it was not available. Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes... See more
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Company details
- #45 of 60 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Bromley
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, United Kingdom
4.7
Excellent
286 reviews
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Reply from hmv (UK) - Bromley
Hi Michele
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Another site let me down on a Christmas…
Another site let me down on a Christmas present for my Niece, on the off chance I looked on HMV and they had the album I was looking for. So near to Christmas they sent me the record in time and now they will be the first place I look
30 December 2024
Reply from hmv (UK) - Bromley
Hi Joanne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bromley
Hi PATRICK
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I ordered 2 4K blu ray for a great deal…
I ordered 2 4K blu ray for a great deal and they were delivered. Full marks.
I also bought in store and had to exchange twice as unwanted gifts. Staff were really friendly and helpful.
27 December 2024
Reply from hmv (UK) - Bromley
Hello Sam
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Bromley
Hello STEVE
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Shop assistant was so pleasant
Shop assistant was so pleasant, very helpful and informative
28 December 2024
Reply from hmv (UK) - Bromley
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order on line done collect in…
Easy to order on line done collect in store very easy
27 December 2024
Reply from hmv (UK) - Bromley
Hi debbie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The customer service
The customer service.
I couldn't find the items I was looking for but the sale assistant came over to me and said as it was not in store he could order it for me and I could collect it from store or have it delivered to my home as I dont do online shopping I was very pleased he do this for me and get it for me so soon.
I did go into the store to collect it as it's so good to browse around in there.
It was the bromley store and I will be going back soon as it's very well stocked and well laid out.
20 December 2024
Reply from hmv (UK) - Bromley
Hello Peter
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff is very nice and very helpful and…
Staff is very nice and very helpful and very friendly.
20 December 2024
Reply from hmv (UK) - Bromley
Hi Marcus
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
lady who survived me was super…
The lady who survived me was super helpful and made my experience in HMV fantastic.
17 December 2024
Reply from hmv (UK) - Bromley
Hi Michelle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bromley
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast service no waiting
Fast service no waiting
Parcel found asap
On line ordering was easy
Messaged when item was ready to collect
Would use the service again
9 December 2024
Reply from hmv (UK) - Bromley
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
DVD ordered to collect in store
Cam who ordered for me in the Bromley Store made the process easy. The order was easy to collect from the store and arrived within the time stated. Staff were friendly and knowledgeable.
9 December 2024
Reply from hmv (UK) - Bromley
Hi Tina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff in hmv are always so nice and…
The staff in hmv are always so nice and helpful makes the experience very easy and enjoyable.
2 December 2024
Reply from hmv (UK) - Bromley
Hi Alice
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good Efficient Service
Good Efficient Service. Order made and delivered on time with ease. Would recommend
20 November 2024
Reply from hmv (UK) - Bromley
Hi Gillian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and knowledgeable staff
20 November 2024
Reply from hmv (UK) - Bromley
Hi East
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff were super helpful
Staff were super helpful in ordering both out of stock item and pre order item and then both were available for collection at the same time.
18 November 2024
Reply from hmv (UK) - Bromley
Hi Rachel
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It's handy to collect when it suits me.
It's handy to have the option to collect from local store for free. Better would be if when ordering we were told that item was available in stock at the local store.
11 November 2024
Reply from hmv (UK) - Bromley
Hi customer,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Bromley
Hi Fred,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bromley
Hello Mike,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
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