Not many places sell CDs these days, but thankfully HMV do. The website said the CD I wanted was available via click and collect, but when I called the store I was told the option was not available as... See more
Company replied
Location
Switch locationUnit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
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See what reviewers are saying
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... See more
Company replied
Went in store to find some vinyls for my sons birthday, unfortunately they had no stock.Lovely young lady ordered them in-store for me and i collected them today. The staff in the Bromley branch are a... See more
Company replied
Our granddaughter requested a limited edition vinyl album, but online it was not available. Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes... See more
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Company details
- #45 of 60 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Bromley
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, United Kingdom
4.7
Excellent
286 reviews
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Gardeners don't despair, just look after your purchases.
With winter in its thrall now is the time for home entertainment. Gone are the days of lingering in the garden with a glass of wine 🍷 or beer,after an afternoon of toil. However, one must endeavour to nurture the overwintering plants whilst well wrapped up against the winter chill. 😀
5 November 2024
Reply from hmv (UK) - Bromley
Hi Kenny,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Squashed
I ordered a funko. These can be collectables. Kept in their box. The box turned up squashed and ripped. Tried to sort a return and can only find that I need to return to store. This is inconvenient and not near me which is why I ordered online!
29 October 2024
Reply from hmv (UK) - Bromley
Hello Sarah,
Thanks for leaving a review. Please be assured that we have a returns process that does not involve returning to the store -- please get in touch with us at website.service@hmv.co.uk and we will be able to send these details through for you.
Absolutely top class service as always…
Absolutely top class service as always received in my local branch of HMV in the glades Bromley
Kind helpful knowledgeable and friendly
Every single one member of staff
They must have great manager
Happy to buy my music there always
Jakub Lewandowski
25 October 2024
Reply from hmv (UK) - Bromley
Hi Jakub,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Extremely helpful personnal service by…
Extremely helpful personnal service by a friendly happy lady. Ordered me a cd and arrived in a few days. Thanks so much.
22 October 2024
Reply from hmv (UK) - Bromley
Hi Sarah,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
For me most convenient and well stocked…
For me most convenient and well stocked music shop
12 October 2024
Reply from hmv (UK) - Bromley
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bromley
Hi Sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bromley
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I ordered it
I ordered it, they told me it was ready for collection in good time and I collected it.
Nothing more needs to be said
21 September 2024
Reply from hmv (UK) - Bromley
Hi Christopher
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great company to deal with
Everything was easy from making orders,being advised on status of order abd then delivery date.The items I ordered were great quality I shall be ordering again.
19 August 2024
Reply from hmv (UK) - Bromley
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
lovely store and friendly staff
11 August 2024
Reply from hmv (UK) - Bromley
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Have been waiting over two years for…
Have been waiting over two years for this album to be released on vinyl. Very happy with my buy. Fantastic album, still sounds as good as it did, when first released back in 2001
27 July 2024
Reply from hmv (UK) - Bromley
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bromley
Hi Alex
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bromley
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Able to find the dvd I wanted with…Amelia’s help
Able to find the dvd I wanted with Amelia’s help. She ordered it for me and it arrived !
It’s not the first time that I’ve ordered a dvd from there - everyone is extremely helpful and that’s why I keep going back
19 July 2024
Reply from hmv (UK) - Bromley
Hi Eileen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bromley
Hi Carol
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The vinyl I have recently purchased is…
The vinyl I have recently purchased is perfect with a clear record!
Over the moon and very quick delivery.
Thank you!
4 July 2024
Reply from hmv (UK) - Bromley
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy website to use
Easy website to use, prompt delivery, friendly staff in store on collection.
3 July 2024
Reply from hmv (UK) - Bromley
Hi Dawn
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great staff in store
Great staff in store.
Delivery slower than expected.
Communications clear
29 June 2024
Reply from hmv (UK) - Bromley
Hello
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
I was very impressed with my order and…
I was very impressed with my order and it was delivered on time as promised and l'm very happy with my product l received. Thank you very much
21 June 2024
Reply from hmv (UK) - Bromley
Hi Ebenezer,
Thanks for your review, we love seeing 5 stars and happy customers! We hope that you enjoy your item.
Hope you choose to shop with us again soon,
Thanks.
Easy purchase from the website and…
Easy purchase from the website and friendly pickup from my local store!
23 June 2024
Reply from hmv (UK) - Bromley
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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