Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stoc... See more
Company replied
Location
Switch location51 Whitefriargate, HU1 2HT Hull, GB
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See what reviewers are saying
My order was dealt with quickly and professionally. The BluRay boxset arrived in plenty of packaging and it was in mint condition. I am very happy with all aspects of the transaction. I am only t... See more
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Order arrived on or before time and assistance was provided after initial enquiries nearly a month beforehand. In previous attempts to obtain item, there was a disconnect between stated stock in... See more
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I was looking for a CD, it wasn’t in the racks, so your colleague in store ordered it for me and I picked it up in store after a week I have regularly shopped in HMV in Hull for many years and have... See more
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Company details
- #46 of 61 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 31 best companies in Home audio shop
- #13 of 27 best companies in T-shirt Shop
About hmv (UK) - Hull
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
51 Whitefriargate, HU1 2HT, Hull, United Kingdom
4.8
Excellent
250 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Very very helpful staff
Very very helpful staff. Time efficient, and product came in mint condition unlike Amazon.
5 April 2026
Reply from hmv (UK) - Hull
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quality products & helpfull staff
The staff at the Hull shop are friendly & helpfull, I ordered a cd Walkman & cd album on wednesday in store, it was ready to collect by monday
26 March 2026
Reply from hmv (UK) - Hull
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
18 March 2026
Reply from hmv (UK) - Hull
Hi Sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Hull
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great deals but after buying lots of…
Great deals but after buying lots of vinyls and other items still no discounts
Thought i would get a little bit of discount after spending £500+
20 December 2025
Reply from hmv (UK) - Hull
Hi Lee
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
My order was dealt with quickly and…
My order was dealt with quickly and professionally. The BluRay boxset arrived in plenty of packaging and it was in mint condition.
I am very happy with all aspects of the transaction.
I am only too happy to thoroughly recommend HMV to all who require media etc.,
6 March 2026
Reply from hmv (UK) - Hull
Hi Robin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ease of website navigation
Ease of website navigation, seamless purchasing system, reasonable despatch time, well packaged and great communication through the purchase and delivery,
12 March 2026
Reply from hmv (UK) - Hull
Hi Alan,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pre Ordered latest Squeeze CD
Pre Ordered latest Squeeze CD, notified on day of release, CD was on its way to my local HMV store. Notified again once at the store. Easy to collect, and staff in store very friendly.
10 March 2026
Reply from hmv (UK) - Hull
Hi Jackie,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff team,good communication …
Helpful staff team,good communication and quick service
1 March 2026
Reply from hmv (UK) - Hull
Hi Julie,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were really helpful and polite…
Staff were really helpful and polite and chatty at the hull, whitefriargate store. Dealt with my enquiries efficiently and helped me order the item that wasn't in store, to be delivered.
26 February 2026
Reply from hmv (UK) - Hull
Hi Tyler
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service,staff very…
Great customer service,staff very friendly and helpful
22 February 2026
Reply from hmv (UK) - Hull
Hi Steven,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpfull staff and quick service
21 February 2026
Reply from hmv (UK) - Hull
Hi sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Like an old reliable friend.
Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stock but quickly delivered to store .Friendly store staff always a pleasure( Hull, Whitefriargate)
5 February 2026
Reply from hmv (UK) - Hull
Hello Robin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
So much better than Amazon
In store service was very good. The staff were helpful, knowledge and friendly. Much better than getting on Amazon!! I do prefer the human touch. Overall a good experience.
6 February 2026
Reply from hmv (UK) - Hull
Hi Gillian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great staff
27 January 2026
Reply from hmv (UK) - Hull
Hi Ann
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Hull
Hi Gary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Service great no issues at all would…
Service great no issues at all would definitely order from these again
16 January 2026
Reply from hmv (UK) - Hull
Hi Kim,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Experience from staff was first class.
Experience from staff was first class.
Supplier of vinyl more problematic but resolved in the even though 2 months late.
Great product
14 January 2026
Reply from hmv (UK) - Hull
Hello Tony
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
I would recommend it
I would recommend it
I've been going to hmv to purchase films on blu ray or pick up a order the staff are friendly and help
26 December 2025
Unprompted review
Reply from hmv (UK) - Hull
Hi Rob,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Swift and efficient service.
7 January 2026
Reply from hmv (UK) - Hull
Hi John,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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