Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stoc... See more
Company replied
51 Whitefriargate, HU1 2HT Hull, GB
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Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stoc... See more
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My order was dealt with quickly and professionally. The BluRay boxset arrived in plenty of packaging and it was in mint condition. I am very happy with all aspects of the transaction. I am only t... See more
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Order arrived on or before time and assistance was provided after initial enquiries nearly a month beforehand. In previous attempts to obtain item, there was a disconnect between stated stock in... See more
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I was looking for a CD, it wasn’t in the racks, so your colleague in store ordered it for me and I picked it up in store after a week I have regularly shopped in HMV in Hull for many years and have... See more
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Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

51 Whitefriargate, HU1 2HT, Hull, United Kingdom
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Pre-ordered a funko pop come great would of been nice to come in a pop protector as well for extra protection as it was an limited piece

Reply from hmv (UK) - Hull
Very quick service very helpful and friendly. Like my cd. Rosie.

Reply from hmv (UK) - Hull
Superb packaging, delivered within timeframe. Would use again

Reply from hmv (UK) - Hull
Really helpful & friendly staff in Hull. Had exactly what I was looking for.

Reply from hmv (UK) - Hull
My Parcel came quick with no damafe or anything to it

Reply from hmv (UK) - Hull
I have been buying cd's using click and collect it's very good. Ultra reliable and the communication from hmv is excellent. Prices very good. Very pleased.

Reply from hmv (UK) - Hull
Order dispatched on 14th may for click and collect, today is 22nd may...hasn't been sent to store yet, even though payment was taken on 12th may

Reply from hmv (UK) - Hull
LIKE the BRITISH way of doing things...
took order. 3 emails come and get it..
went back .. and they were my DVDs....

Reply from hmv (UK) - Hull
Always a great service from the staff and i like to buy local. HMV have some great offers as well. It's a thumbs-up from me!

Reply from hmv (UK) - Hull
Delivered on time to Hull, great service, reliable and trustworthy thanks.

Reply from hmv (UK) - Hull
Quick and easy pick up of ordered item. Staff polite and friendly

Reply from hmv (UK) - Hull

Reply from hmv (UK) - Hull
Ordering was easy, was informed when I could collect.
Pick up point HMV Hull was prompt with polite service

Reply from hmv (UK) - Hull

Reply from hmv (UK) - Hull
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