hmv (UK) - Hull Reviews 

252
TrustScore 5 out of 5

4.8

51 Whitefriargate, HU1 2HT Hull, GB


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Rated 5 out of 5 stars

Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stoc... See more

Company replied

Rated 5 out of 5 stars

My order was dealt with quickly and professionally. The BluRay boxset arrived in plenty of packaging and it was in mint condition. I am very happy with all aspects of the transaction. I am only t... See more

Company replied

Rated 5 out of 5 stars

Order arrived on or before time and assistance was provided after initial enquiries nearly a month beforehand. In previous attempts to obtain item, there was a disconnect between stated stock in... See more

Company replied

Rated 5 out of 5 stars

I was looking for a CD, it wasn’t in the racks, so your colleague in store ordered it for me and I picked it up in store after a week I have regularly shopped in HMV in Hull for many years and have... See more

Company replied


Company details

  1. #46 of 61 best companies in Music shop
  2. #10 of 18 best companies in CD Shop
  3. #2 of 4 best companies in DVD Shop
  4. #19 of 26 best companies in Record Shop
  5. #22 of 32 best companies in Home audio shop
  6. #13 of 26 best companies in T-shirt Shop

About hmv (UK) - Hull

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • 51 Whitefriargate, HU1 2HT, Hull, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

252 reviews

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4-star
3-star
2-star
1-star

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4.8

All reviews

(252)

30,501 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Pre-ordered a funko pop come great…

Pre-ordered a funko pop come great would of been nice to come in a pop protector as well for extra protection as it was an limited piece

16 August 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Mark

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Rated 5 out of 5 stars

Very quick service very helpful and…

Very quick service very helpful and friendly. Like my cd. Rosie.

11 August 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Amy

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Dave

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Hull store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great service and superb packaging

Superb packaging, delivered within timeframe. Would use again

9 July 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi R

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Very quick service

Very quick service

22 June 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Pearl

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Five star Hull HMV

Really helpful & friendly staff in Hull. Had exactly what I was looking for.

14 June 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Richard

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

I have been buying cd's using click and…

I have been buying cd's using click and collect it's very good. Ultra reliable and the communication from hmv is excellent. Prices very good. Very pleased.

5 June 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi David 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 1 out of 5 stars

Order dispatched on 14th may for click…

Order dispatched on 14th may for click and collect, today is 22nd may...hasn't been sent to store yet, even though payment was taken on 12th may

21 May 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi there. We're sorry to hear this. We can see that your CD has been ready to collect since 16/05/2025. An email would have been sent out to you to inform you of this, apologies if you are not in receipt of this. Please feel free to head into the store to collect this.

Rated 5 out of 5 stars

Everything was great

Everything was great

10 May 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

LIKE the BRITISH way of doing…

LIKE the BRITISH way of doing things...
took order. 3 emails come and get it..
went back .. and they were my DVDs....

7 May 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Anonymous

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Always a great service from the staff…

Always a great service from the staff and i like to buy local. HMV have some great offers as well. It's a thumbs-up from me!

4 May 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Ms Jill

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Delivered on time to Hull

Delivered on time to Hull, great service, reliable and trustworthy thanks.

2 May 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Cliff

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Quick and easy pick up of ordered item

Quick and easy pick up of ordered item. Staff polite and friendly

1 May 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi John

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Happy with my purchase

Happy with my purchase, the staff were friendly and helpful

28 April 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Phil

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, was informed when I could collect.
Pick up point HMV Hull was prompt with polite service

18 April 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi June

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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