hmv (UK) - Hull Reviews 

252
TrustScore 5 out of 5

4.8

51 Whitefriargate, HU1 2HT Hull, GB


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Rated 5 out of 5 stars

Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stoc... See more

Company replied

Rated 5 out of 5 stars

My order was dealt with quickly and professionally. The BluRay boxset arrived in plenty of packaging and it was in mint condition. I am very happy with all aspects of the transaction. I am only t... See more

Company replied

Rated 5 out of 5 stars

Order arrived on or before time and assistance was provided after initial enquiries nearly a month beforehand. In previous attempts to obtain item, there was a disconnect between stated stock in... See more

Company replied

Rated 5 out of 5 stars

I was looking for a CD, it wasn’t in the racks, so your colleague in store ordered it for me and I picked it up in store after a week I have regularly shopped in HMV in Hull for many years and have... See more

Company replied


Company details

  1. #46 of 61 best companies in Music shop
  2. #11 of 19 best companies in CD Shop
  3. #2 of 4 best companies in DVD Shop
  4. #19 of 26 best companies in Record Shop
  5. #22 of 32 best companies in Home audio shop
  6. #13 of 26 best companies in T-shirt Shop

About hmv (UK) - Hull

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • 51 Whitefriargate, HU1 2HT, Hull, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

252 reviews

5-star
4-star
3-star
2-star
1-star

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4.8

All reviews

(252)

31,016 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So hassle free placing the order

So hassle free placing the order. Staff at collection were efficient, helpful and friendly

14 April 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Mrs

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

CD orders

Have always had very good service and kept informed about the order. Parcels arrive well packaged in good condition and normality in good time.

13 April 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hello Barbara

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

I ordered a cd recently and got it sent…

I ordered a cd recently and got it sent to the store which is good for me. Since I rarely order online. I like to thank the friendly staff for helping me.

29 March 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hello Miss Simpson

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Excellent

Good service and product

28 March 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Deborah

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Very quick and easy

Very quick and easy. I bought the CD and recieved an email when ready for collection.
I took the email to the store and picked up the CD.
Brilliant, no mucking around.

26 March 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Jo-anne

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Great website and ordering system

Great website and ordering system. Helpful staff, a great experience! HMV you still have it after all these years!!!!

8 March 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Mr

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Hmv is very cool and good

This shop is awesome me and my freidn alwsys visit it when were out at town I love buying vinyls from it plus they gave me my preordered game a day early so I got to play it a day earlier than everyone else >:3

5 March 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi India

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

The product was great and it arrived…

The product was great and it arrived safely at the premises without any damage, sound quality was excellent, much appreciated!

26 February 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Alexander

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Easy experience

Great choice to choose from, very quick delivery before the allotted time & a good price.

12 February 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Joshua

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 4 out of 5 stars
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hello Daniel

Thanks for leaving us a great review!

We were so pleased to read your comments and look forward to seeing you again soon.

Rated 5 out of 5 stars

1st order

Ordered for 1st time and satisfied with time of delivery

10 February 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hello Clive

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Cameo CD purchase.

I was able to order the item online with ease. It was quick delivery to the shop. The assistant was very helpful in the purchase.

8 February 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Robert

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Very good staff.

2 February 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi MARCIN

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Hull store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Rated 1 out of 5 stars

I ordered a dvd to be sent to my local…

I ordered a dvd to be sent to my local store on the 19th jan still not been sent to store i may as well just visited the store and purchased the dvd from the store shocking service

30 January 2025
Unprompted review
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Andrew

Thanks for leaving us a review. We're sorry to hear this. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

We’ll then take a look and get back to you as soon as possible.

Rated 5 out of 5 stars

Easy to order on line

Easy to order on line. Was told a date my item would be delivered, but it arrived much earlier. Very happy indeed.

14 January 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Penny

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Excellent service

Excellent service. Delivery was prompt.

26 December 2024
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi David

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Arrived on time

Arrived on time, and in great condition

26 December 2024
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hello Saffron

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Yana

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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