The radio cassette player is great! I also had bought some other merch and music from this store but it can be slightly expensive I sometimes use my phone to look up the bands that they display at... See more
Company replied
Location
Switch location32-33 Eastgate Shopping Centre, IV2 3PP Inverness, GB
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See what reviewers are saying
Inverness HMV declares bankruptcy & closing-down most Xmases yet always survives & stock diversity increases. Foreign-language film stock is few but the missing are traced by staff & duly pop up.... See more
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HMV Inverness is an excellent store. The manager Paul is my personal vinyl guru...he is very knowledgeable and very personable...really friendly. The staff under his wing are also excellent and it'... See more
Company replied
Great to be able to order online and collect instore. Not all companies do this insisting you pay for delivery to your home address. That HMV does this without charge is to be applauded - and it gets... See more
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Company details
- #46 of 61 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #11 of 25 best companies in T-shirt Shop
About hmv (UK) - Inverness
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
32-33 Eastgate Shopping Centre, IV2 3PP, Inverness, United Kingdom
4.8
Excellent
244 reviews
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Was great to be able to preorder new…
Was great to be able to preorder new titles without the disappointment of being out of stock on the day of release, also delivery to home is a bonus too …
2 April 2026
Reply from hmv (UK) - Inverness
Hi Lee
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service . Thank you
Great service
A very helpful and polite young lady April.
Refreshing to see a smile.
Thank you
28 March 2026
Reply from hmv (UK) - Inverness
Hi IZILDA
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Inverness
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Inverness
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Really pleasant staff
Really pleasant staff when I ordered the CD’s.
Really pleasant staff when I collected them.
😊
25 March 2026
Reply from hmv (UK) - Inverness
Hi Stuart,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Came quickly and no issues going to…
Came quickly and no issues going to collect. All very smooth
15 March 2026
Reply from hmv (UK) - Inverness
Hi Jen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A good shopping trip
HMV have a very helpful team, very friendly and will not mind spending time helping the customer with the purchase and genuinely regret if an item has been discontinued ie Walls and Bridges John Lennon in my case. Looking forward to my next visit
7 March 2026
Reply from hmv (UK) - Inverness
Hi Duncan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I think the staff at H.M.V are brilliant.
I think the staff at H.M.V. are brilliant and really helpful. I enjoy shopping there. Thank you.
4 March 2026
Reply from hmv (UK) - Inverness
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Store staff exceptionally helpful
Store staff exceptionally helpful. Delbert times with Royal Mail to long in being delivered from dispatch date.
4 February 2026
Reply from hmv (UK) - Inverness
Hi Pam,
Thank you for your feedback.
We're sorry to hear of the delay and for any disappointment as a result of this but are glad that this has now arrived.
We're also very pleased to hear that staff were helpful during your experience.
A view of my HMV store
The Staff are knowledgeable and very helpful and if its no in stock they will order it and we get to see bands live in store from time to time
3 February 2026
Reply from hmv (UK) - Inverness
Hi Howard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The inverness store is always inviting…
The inverness store is always inviting and staff are all helpful and friendly. Great that when they don’t have what you are looking for in store you can order on line and have it delivered to the store for pick up..
18 January 2026
Reply from hmv (UK) - Inverness
Hi Fiona,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Inverness
Hi Michelle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Marley Jammin Speaker
The item was delivered well within the timescale given that it was ordered in the Christmas/New Year holidays.
14 January 2026
Reply from hmv (UK) - Inverness
Hi John,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Frendily staff with great service who…
Frendily staff with great service who are always willing to help
30 December 2025
Reply from hmv (UK) - Inverness
Hi Sam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great website
Great website, easy to use and the records were dispatched very quickly to my local store!
30 December 2025
Reply from hmv (UK) - Inverness
Hi Mr Lopes,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Pleasant sales staff
I was looking for several vinyl albums plus some vouchers and the sales person was very pleasant and helpful and went out of their way to ensure we found what we were looking for.
1 January 2026
Reply from hmv (UK) - Inverness
Hi Malcolm
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Inverness store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Superb Service
Great choice of products in the store, the service by April at the cash desk was excellent. She was so pleasant and helpful and an asset to your store.
26 December 2025
Reply from hmv (UK) - Inverness
Hi Gordon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff are extremely helpful and always…
Staff are extremely helpful and always happy to assist with any query
28 December 2025
Reply from hmv (UK) - Inverness
Hi Sara
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Can't fault the staff very helpful and…
Can't fault the staff very helpful and friendly. Pity the store doesn't stock more country albums but that is my opinion.
20 December 2025
Reply from hmv (UK) - Inverness
Hi Gordon
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
They contacted me.
Placed an order in store. It was dispatched later than planned, I hadn’t noticed (luckily not needing it too soon). I received an email notifying me that they were aware, apologised and were looking into what had gone wrong as a matter of urgency. Received an email the next day saying it had been dispatched. I received my item a couple of days later.
12 December 2025
Unprompted review
Reply from hmv (UK) - Inverness
Hi Alana
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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