The radio cassette player is great! I also had bought some other merch and music from this store but it can be slightly expensive I sometimes use my phone to look up the bands that they display at... See more
Company replied
Location
Switch location32-33 Eastgate Shopping Centre, IV2 3PP Inverness, GB
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See what reviewers are saying
Inverness HMV declares bankruptcy & closing-down most Xmases yet always survives & stock diversity increases. Foreign-language film stock is few but the missing are traced by staff & duly pop up.... See more
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HMV Inverness is an excellent store. The manager Paul is my personal vinyl guru...he is very knowledgeable and very personable...really friendly. The staff under his wing are also excellent and it'... See more
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Gun, launching their new album, "Hombres", played a great acoustic set before signing copies of , well, just about anything. The store had it well organised and the staff on hand couldn't have been mo... See more
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Company details
- #46 of 61 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #20 of 27 best companies in Record Shop
- #21 of 31 best companies in Home audio shop
- #11 of 25 best companies in T-shirt Shop
About hmv (UK) - Inverness
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
32-33 Eastgate Shopping Centre, IV2 3PP, Inverness, United Kingdom
4.7
Excellent
245 reviews
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Can't fault the staff very helpful and…
Can't fault the staff very helpful and friendly. Pity the store doesn't stock more country albums but that is my opinion.
20 December 2025
Reply from hmv (UK) - Inverness
Hi Gordon
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
They contacted me.
Placed an order in store. It was dispatched later than planned, I hadn’t noticed (luckily not needing it too soon). I received an email notifying me that they were aware, apologised and were looking into what had gone wrong as a matter of urgency. Received an email the next day saying it had been dispatched. I received my item a couple of days later.
12 December 2025
Unprompted review
Reply from hmv (UK) - Inverness
Hi Alana
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff in hmv inverness were so…
The staff in hmv inverness were so helpful and patient. Delivery arrived perfectly packaged and in a timely manner.
8 December 2025
Reply from hmv (UK) - Inverness
Hi Shirley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Awesome just awesome
2 December 2025
Reply from hmv (UK) - Inverness
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Inverness
Hi irene
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vinyl version of Kate Bush - Best of the Other side.
I needed to order a vinyl version of Kate Bush, Best of the Otherside as a Christmas gift. Everywhere was showing out of stock and not back in until January. On the off-chance I popped into the HMV store in Inverness and spoke to a chap who immediately went on the computer to find the vinyl (I had forgotten what it was called). He was so helpful and patient and was able to quickly reserve me a copy and ordered it to be delivered to my home within a few days. Perfect service. Many thanks to the Inverness branch 😊
15 November 2025
Unprompted review
Reply from hmv (UK) - Inverness
Hello Wendy,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very pleasant staff in Inverness……Roy, I’ve dealt with him a few times and he’s always polite and knows what he’s doing.
Very pleasant staff in Inverness. I went in to collect my purchases and they were there as promised, all packed safely. I was out in about 3 minutes and very satisfied. Thank you.
23 November 2025
Reply from hmv (UK) - Inverness
Hi Tony,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Inverness
Hi Laura,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good old fashioned service
Such helpful staff, took the time to look for cd and then organised a postal delivery for me. Well done and thank you. Good old fashioned service rarely seen these days.
22 November 2025
Reply from hmv (UK) - Inverness
Hi Linda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The order was put in and i got emails…
The order was put in and i got emails telling me when it was in so very helpful.
21 November 2025
Reply from hmv (UK) - Inverness
Hi Cathy,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went into store they were very helpful
Went into store they were very helpful, didn't have the vinyl i was looking for but where happy to order through the system and it came within a week.
15 November 2025
Reply from hmv (UK) - Inverness
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Inverness
Hi Dean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Did you rung, M'lord.
Good evening. Excellent service. Item as prescribed and delivered by royal mail on time. Great service, too.
That is why it is 5 star.
I highly recommend HMV as a shop, if you are looking for movies.
Staff is great.
Thank you.
1 November 2025
Reply from hmv (UK) - Inverness
Hi Robert,
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Springsteen - Nebraska 82
Got what I wanted in the store despite it being out of stock online. Very happy with the service (big handsome fellow)
25 October 2025
Reply from hmv (UK) - Inverness
Hi Varian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Inverness
Hello Stephen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Inverness
Hi Rennie,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV Customer Service Team
HMV Inverness
Easy to order and prompt delivery to the store, great service from Roy who served me in Inverness and good craich with great knowledge of the products in stock.
11 October 2025
Reply from hmv (UK) - Inverness
Hello Duncan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
First class customer service from Roy
First class customer service from Roy. Thank you :-)
13 October 2025
Reply from hmv (UK) - Inverness
Hi E
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :)
Great delivery of Taylor Swifts new album, two day's early!
I was surprised to find that Taylor Swifts New album, the life of a showgirl, was not on the shelf in store!
Previously I had found Amy MacDonald's new album on the shelf several day's before it was due for release!
Staff however made me aware that I could order the Album from their warehouse stock and it would be posted to be by Wednesday of the following week.
The Album was delivered by the Post Office on the Monday, tweo days earlier that expected.
Thank you very much. what a great sound from my Hifi system as I proceeded to complete some work for my job.
12 October 2025
Reply from hmv (UK) - Inverness
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff are always helpful and friendly…
Staff are always helpful and friendly and there was no problems with a pre-order purchase.
Packaged well and dispatched, on time, as expected.
30 September 2025
Reply from hmv (UK) - Inverness
Hi Andrew,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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