Ordered CD online for launch date, no notification, went to store only be told even though they had many CD’s in I had to wait till HO sent mine Joke
Company replied
Location
Switch location112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR Preston, GB
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See what reviewers are saying
i went to the preston store ordered the items i wanted the member of staff was very friendly and helpful the items came very quickly and i was informed of their arrival so a very good service
Company replied
Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... See more
Company replied
Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Chr... See more
Company replied
Company details
- #45 of 60 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Preston
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR, Preston, United Kingdom
4.7
Excellent
171 reviews
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HMV Preston store.…
I find the staff at the Preston store very helpful and friendly, very efficient and if your looking for something and can't find it or it's out of stock they will go onto there hmv site and try to find it or order it for you.
27 November 2024
Reply from hmv (UK) - Preston
Hi Kenneth
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great and friendly service
28 October 2024
Reply from hmv (UK) - Preston
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Preston
Hi Paul,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service with a smile
Great service by Evie the girl on the counter 👍 she even removed the cardboard delivery pack for me so I could check that the vinyl was coloured as advertised.
5 October 2024
Reply from hmv (UK) - Preston
Hello Mr
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Preston store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Reply from hmv (UK) - Preston
Hi Rob
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Well done..quick
22 September 2024
Reply from hmv (UK) - Preston
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Well wrapped arrived in good time
4 September 2024
Reply from hmv (UK) - Preston
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Preston
Hi Simon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Preston
Hi Jo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Preston
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Preston
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent Customer Service
Excellent! Great customer service!
I found a cd that I wanted to buy after looking on the hmv website. I popped into my local store to buy it. Unfortunately the cd wasn’t kept in the store however the member of staff told me that it was available online, and that they could order the cd into the shop or I can request the item to be posted to my home. The staff member was more than happy to order off the hmv website for me and I requested that it be sent to the store in Preston. The item arrived very quickly and nicely packed. A staff member then contacted me by phone to inform me that my order was ready.
Great service from start to finish many thanks.
15 July 2024
Reply from hmv (UK) - Preston
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service online ..but I just wish…
Great service online ..but I just wish your stores had the same offers in store
3 July 2024
Reply from hmv (UK) - Preston
Hi Terry..
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Happy customer.
Whenever I've made a purchase or enquiry in store staff have been very pleasant & helpful, this time I ordered online & collected at my local hmv, as always the service was both pleasant & efficient.
10 June 2024
Reply from hmv (UK) - Preston
Hi Suzanne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
the untouchables blu ray.
easy to order,arrived in very quick time,great price,paul very helpful,all in all a great experience,very pleased many thanks.
10 June 2024
Reply from hmv (UK) - Preston
Hi Denis
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service!
8 June 2024
Reply from hmv (UK) - Preston
Hi D
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Job done
I ordered dvds
They arrived when I was told they would
They work
Someone did their job
I will use HMV again
18 May 2024
Reply from hmv (UK) - Preston
Hi Mrs Green
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Preston
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order online at a great price
Easy to order online at a great price. Delivery was within a week and packaged well in perfect condition.
4 April 2024
Reply from hmv (UK) - Preston
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Preston
Hi Iain
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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