Ordered CD online for launch date, no notification, went to store only be told even though they had many CD’s in I had to wait till HO sent mine Joke
Company replied
Location
Switch location112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR Preston, GB
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See what reviewers are saying
i went to the preston store ordered the items i wanted the member of staff was very friendly and helpful the items came very quickly and i was informed of their arrival so a very good service
Company replied
Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... See more
Company replied
Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Chr... See more
Company replied
Company details
- #45 of 61 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Preston
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR, Preston, United Kingdom
4.7
Excellent
171 reviews
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HMV. Days like these (Live)
I got what I was after, on time, for a great price and even got a discount as well. Nice one.
6 March 2024
Reply from hmv (UK) - Preston
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
DVD Gift
I placed an order for an item to be delivered to the store and i would pick it up. Ordering the item in store was easy as was the collection of the item.
The 2 staff members I came into contact with were polite, pleasant and professional.
22 February 2024
Reply from hmv (UK) - Preston
Hello Gail,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Preston store and the colleagues you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :)
Excellent service in HMV Preston
19 February 2024
Reply from hmv (UK) - Preston
Hi Sheila
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Preston
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
10/10 on all counts we’ll done hmv
The fella who served me was amazing he couldnt have done more found me what I wanted online and I got it before Christmas thanks hmv
24 December 2023
Reply from hmv (UK) - Preston
Hi Adam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Preston
Hi John,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fast,reliable service
Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Christmas
18 December 2023
Reply from hmv (UK) - Preston
Hi ANDREW
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent Preston HMV StaffPolite Preston HMV staff who dealt with…
Polite Preston HMV staff who dealt with order. Kept abreast with order and e-mailed upon receipt, Overall excellent service!
18 December 2023
Reply from hmv (UK) - Preston
Hi George
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff very helpful
17 December 2023
Reply from hmv (UK) - Preston
Thanks for the kind words about hmv Preston Nina and merry christmas!
Amazing service staff are amazing very…
Amazing service staff are amazing very helpful
18 December 2023
Reply from hmv (UK) - Preston
Hello Ciera
Thanks so much for taking the time to leave us a review.
Thanks for shopping with hmv, see you again soon :-)
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff member. Checked online as o.o.s and ordered CD for home delivery
9 December 2023
Reply from hmv (UK) - Preston
Hi Nikki
Thank you for leaving a 5 star review!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon in hmv Preston :-)
I still haven't received my order?I…
I still haven't received my order?I ordered this on the 6th December 2023.
My order number is 9332346
6 December 2023
Reply from hmv (UK) - Preston
Hello Sarah
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
TMNT steelbook
Arrived slightly later than the release date but still good quality packaging
12 December 2023
Reply from hmv (UK) - Preston
Hi Jack
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
My items arrived in time.
15 December 2023
Reply from hmv (UK) - Preston
Hi Emma
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order exactly what I wanted and…
Easy to order exactly what I wanted and collected from the store
14 December 2023
Reply from hmv (UK) - Preston
Hi Lynn
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Preston
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and efficient staff member
29 November 2023
Reply from hmv (UK) - Preston
Hi Eileen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Preston
Hi Mrs Ewart,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great store in Fishergate Preston
Great store in Fishergate Preston. Had a few questions, took time to help me find what I was looking for. Credit to H who was great..thank you
25 November 2023
Unprompted review
Reply from hmv (UK) - Preston
Hi Declan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always gets delivered on time
26 November 2023
Reply from hmv (UK) - Preston
Hi Josie,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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