Ordered CD online for launch date, no notification, went to store only be told even though they had many CD’s in I had to wait till HO sent mine Joke
Location
Switch location112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR Preston, GB
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See what reviewers are saying
i went to the preston store ordered the items i wanted the member of staff was very friendly and helpful the items came very quickly and i was informed of their arrival so a very good service
Company replied
Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... See more
Company replied
Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Chr... See more
Company replied
Company details
- #45 of 60 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Preston
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR, Preston, United Kingdom
4.7
Excellent
171 reviews
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Hmv preston
Wide of selection of products including badges and tee shirts all in a relaxing atmosphere and friendly staff
22 November 2023
Reply from hmv (UK) - Preston
Hi Terry
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Staff were so helpful and made it all…
Staff were so helpful and made it all easy to sort delivery
15 November 2023
Reply from hmv (UK) - Preston
Hello Lindsay
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Was at Preston branch,on 3/11/2023
Was at Preston branch,on 3/11/2023. Was a excellent service with polite staff.
9 November 2023
Reply from hmv (UK) - Preston
Hi garry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were extremely helpful yes
The staff were extremely helpful
Friendly and helpful
8 November 2023
Reply from hmv (UK) - Preston
Hello Kath
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Preston
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very happy customer thanks
Very professional and helpful staff at preston branch always a smile
31 October 2023
Easy on line order system....items…
Easy on line order system....items arrived at the store in quick time...staff very helpful with the transaction.....
28 October 2023
Reply from hmv (UK) - Preston
Hi Miles
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Preston
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Safely packaged followed delivery safe…
Safely packaged followed delivery safe place. Good updates.
9 October 2023
Reply from hmv (UK) - Preston
Hi sheila
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Love HMV
Love HMV, it's great for a browse and this is the first time that I have ordered anything from them online as I usually buy in store as I like supporting physical stores. Would definitely buy again online though. Emails great, update on dispatch and arrival etc. Can't fault it.
7 October 2023
Reply from hmv (UK) - Preston
Hello William
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service fast delivery
8 October 2023
Reply from hmv (UK) - Preston
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Preston
Hi Iain
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pre order a new release blue ray!
Always come to this and see what's new and up coming collectables may be vinyl or CD good selection to choose from this time awaiting a pre exclusive steel book 4k greeted by a hmv supervisor search and took pre order payment in a pollite knowledgeable manner and would be happy to recommend his service to family and friends ✌️🙏
1 October 2023
Reply from hmv (UK) - Preston
Hi Hamlet
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
fast x
ordered in store wednesday,arrived in store friday,super quick delivery,very fair price,very helpful staff.
5 October 2023
Reply from hmv (UK) - Preston
Hi d
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great experience and the staff are…
Great experience and the staff are helpful.
Can't fault the store
27 September 2023
Reply from hmv (UK) - Preston
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were very helpful and dealt…
The staff were very helpful and dealt with me swiftly. I thank them.
20 September 2023
Reply from hmv (UK) - Preston
Hi Allan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Preston
Hi Jho
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Preston
Hi Julie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Purchase of vinyl record
I was pleased with how my order was dealt with
Having said that I ordered click and collect because stores need to be kept open
If I had known that I had to take a copy of email and photo picture of myself to collect the item I would have just had it delivered to my house instead
6 August 2023
Reply from hmv (UK) - Preston
Hi Margaret
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service
4 August 2023
Reply from hmv (UK) - Preston
Hi Sarah
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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