Thank you Jay at Romford Store. Ordered a DVD for my daughter, who was looking for a couple of films starring a specific actor. Jay helped to search for the films and ordered one for us. Jay was fri... See more
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Location
Switch location7 / 9 Lockwood Walk, RM1 3RH Romford, GB
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See what reviewers are saying
I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase, Staff are always welcoming to me, helpful, polite, friendly and kind. Donna i... See more
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Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively... See more
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Shout out to the staff at Romford branch! An all round marvellous bunch, their knowledge is outstanding and there's always a good selection of vinyl and DVDs with plenty on the odd side. The addition... See more
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Company details
- #46 of 61 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #20 of 27 best companies in Record Shop
- #21 of 31 best companies in Home audio shop
- #11 of 25 best companies in T-shirt Shop
About hmv (UK) - Romford
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
7 / 9 Lockwood Walk, RM1 3RH, Romford, United Kingdom
4.8
Excellent
319 reviews
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Reply from hmv (UK) - Romford
Hi Joseph
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Romford HMV
The staff at HMV Romford are very helpful and patient this helps me as I am a 67 year old man and I’m blind too they will go out of their way to help me
23 May 2025
Reply from hmv (UK) - Romford
Hi
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Reply from hmv (UK) - Romford
Hi Andrew
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The staff was very helpful especially…
The staff was very helpful especially Donna who went above and beyond to help me
18 May 2025
Reply from hmv (UK) - Romford
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
The staff were very helpful
The staff were very helpful, they knew what they were talking regarding the record I wanted. Cheers
30 April 2025
Reply from hmv (UK) - Romford
Hi Wayne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
First timeee
The shop is so cool and nicely organised and the staff there are just really nice.
18 April 2025
Reply from hmv (UK) - Romford
Hi Ya
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Romford
Hi Lizal
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Romford
Hi Leslie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Romford
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Really friendly and helpful staff
Really friendly and helpful staff. Really enjoyed my experience of browsing the shop.
3 April 2025
Reply from hmv (UK) - Romford
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent experience
Very friendly helpful staff. Ordered the item I needed as out of stock. Fast delivery and collected at store. Very pleased with purchase and staff.
21 March 2025
Reply from hmv (UK) - Romford
Hi Anne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
excellent service
excellent service from ordering in the romford store through to delivery
18 March 2025
Reply from hmv (UK) - Romford
Hi Suzanne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The service from Jay in store at…
The service from Jay in store at Romford was exceptional. Helped me out with everything I asked for and I’m so happy with the products I purchased. Long live HMV Romford. Thank you
8 March 2025
Reply from hmv (UK) - Romford
Hello Elliott
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Romford store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
site said 1-2days. took a week to arrive.
it was okay. i ordered it for click and collect and on the site it said 1-2days.
but it took a week for it to arrive for me to get it
1 March 2025
very quick and collection smooth
26 February 2025
Reply from hmv (UK) - Romford
Hi Flynn
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I enjoy looking in HMV to see if…
I enjoy looking in HMV to see if they're good deals I always buys dvd or bluerays
26 February 2025
Reply from hmv (UK) - Romford
Hi TINA
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Romford
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Click & collect it!
I got my Taylor Swift cd within a couple of days of ordering it online and went to collect it from the Romford store. The staff were so helpful & I’d do it again.
23 January 2025
Reply from hmv (UK) - Romford
Hi Alida
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering LPs…
Easy to follow system for ordering LPs with click and collect option. The status of the order was regularly updated and arrived quickly. As always, served by a polite and helpful member of staff at the Romford store.
19 January 2025
Reply from hmv (UK) - Romford
Hi Suzanne
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I returned a faulty LP
I returned a faulty LP. Ian was very helpful and ordered a replacement with very little fuss. It arrived swiftly with no defects.
11 January 2025
Reply from hmv (UK) - Romford
Hi OldChap
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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