I pre ordered an album was chuffed to bits it turned up a day early and in perfect condition
Company replied
Location
Switch locationPart Unit 13/14, Orchard Shopping Centre, TA1 3TP Taunton, GB
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See what reviewers are saying
I was looking for a CD by Clean Bandit but didn't know the title of it having heard a track on the radio but, again, having not heard what it was called. The guy who served me was obliging, helpful an... See more
Company replied
Brilliant shop in Taunton. Member of staff who attended to us was excellent: friendly, interested, polite and knowledgeable. An enjoyable visit as always. Thank you.... See more
Company replied
Most things these days are difficult! This wasn't, I went into my local store pre ordered the dvd I wanted a very pleasant helpful assistant took the order, I had an email to say it was on the way fol... See more
Company replied
Company details
- #46 of 62 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 27 best companies in Record Shop
- #21 of 31 best companies in Home audio shop
- #12 of 26 best companies in T-shirt Shop
About hmv (UK) - Taunton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Part Unit 13/14, Orchard Shopping Centre, TA1 3TP, Taunton, United Kingdom
4.9
Excellent
167 reviews
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Reply from hmv (UK) - Taunton
Sounds like 5 stars to us, so thank you Chris!
I was looking for a Clean Bandit CD
I was looking for a CD by Clean Bandit but didn't know the title of it having heard a track on the radio but, again, having not heard what it was called. The guy who served me was obliging, helpful and, to be honest, went that extra mile to ensure he ordered the right CD. He even checked its availability at another local store first. In addition, he was a really cheery soul and made me laugh. Nothing was too much trouble, he really knew the true meaning of customer service! You're lucky to have such a great guy working for you and I recommend him and your store unreservedly to everyone. Thank you HMV, and especially a big thank you to Dave!!
10 December 2023
Reply from hmv (UK) - Taunton
Hi Heather
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again at hmv Taunton in the near future.
Cheers!
Reply from hmv (UK) - Taunton
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The guy that served us was…
The guy that served us was brilliant.Helped us to find the right venal lp. 10 out of ten
24 November 2023
Reply from hmv (UK) - Taunton
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Taunton
Hi Stewart
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Taunton
Hi Melinda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Taunton
HMV Taunton - The store is really well laid out and the staff are always really helpful.
I wouldn't hesitate to recommend this store.
13 December 2023
Reply from hmv (UK) - Taunton
Hi Feah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and simple
Good customer service quick and easy for someone like me who has anxiety and adhd.
9 December 2023
Reply from hmv (UK) - Taunton
Hi JASON
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Taunton
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fabulous place with fabulous people…
Such a treat to talk to someone (yes, a real person…!), who was not only interested, but knowledgeable about music and vinyls.
I ordered what I wanted, and three days later it arrived in store for my collection.
Brilliant service all around…!
I’m so pleased that HMV is still on the high street. It’s somewhere to go to browse a huge variety of genres, and talk to people who are really interested and informed.
11 November 2023
Reply from hmv (UK) - Taunton
Hi Josie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Taunton
Hello William
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great friendly service.
6 November 2023
Reply from hmv (UK) - Taunton
Hi Jed
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant service all round
9 November 2023
Reply from hmv (UK) - Taunton
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Rolling stones
Really easy to use, went into the store, asked for what I wanted, paid for it, and waited for the email to say it had arrived.
Collected it and came home to listen to it !!
24 October 2023
Reply from hmv (UK) - Taunton
Hi Pat
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They are supportive and helpful
They are supportive and helpful. They called me back and organised and extended order collection due to me been unable to collect after surgery.
19 October 2023
Reply from hmv (UK) - Taunton
Hi Etienne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very welcome and helpful
22 October 2023
Reply from hmv (UK) - Taunton
Hi Raymond
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Taunton
Hello G
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service
9 October 2023
Reply from hmv (UK) - Taunton
Hi Kevin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
8 October 2023
Reply from hmv (UK) - Taunton
Hi Donald
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff very helpful help me find wanted…
Staff very helpful help me find wanted
Good customer attitude and polite
6 October 2023
Reply from hmv (UK) - Taunton
Hi Raymond
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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