Holiday Hypermarket Reviews 

649
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 106 reviews, reviewers overwhelmingly had a great experience with this company. Loyal customers frequently mention that the online platform is exceptionally easy to navigate, allowing people to search for their ideal holidays and secure great deals quickly without any unnecessary stress. Many consumers also truly appreciate the significant financial savings achieved when compared to booking directly with other main providers. However, some customers also noted unexpected price differences or additional costs that occasionally appeared later during the checkout process. A few reviewers additionally experienced frustrating technical issues such as unexpected modifications to their travel dates or temporary website navigation hiccups.

What people talk about most

Price

Clients share positive opinions on price, frequently highlighting massive savings and deals that are often... See more

Booking process

Customers had positive experiences with the booking process, highlighting how quick, straightforward, and... See more

Holidays

Users describe positive interactions with holidays, highlighting great savings and competitive prices... See more

Website

Consumers find website satisfaction with easy navigation and great prices. Reviewers highlight that the... See more

User experience

Reviewers express high satisfaction regarding the user experience, highlighting an easy-to-navigate website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website was fairly easy to navigate and book my holiday. Price was alot cheaper than tui's prices for the exact same holiday. Got email confirmation straight away after booking. So far so good...Will... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from start to finish. Great priced holiday. Had to change a passenger within hours of travelling and the staff on the chat helped me and sorted it out very promptly saving me lots of... See more

Company replied

Rated 5 out of 5 stars

I hope that can be passed on to Vicky who assisted me on live chat. We have had to change our holiday in Jamaica due to the hurricane and it didn’t make much sense visiting at that time. As my family... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Holiday Hypermarket, didn’t take long to get to speak with an advisor via the web chat and the support is always first class. A few bob cheaper than the TUI website even though... See more

Company replied


Company details

  1. Travel agent
  2. Travel deals

Written by the company

Holiday Hypermarket is part of TUI Group, and we’re here to help you find brilliant value on package holidays, especially if you love a great last minute deal. Whether you’re planning a beach escape, a city break or something a little more adventurous, we make it easy to find a holiday that fits both your plans and your budget. As an ABTA bonded online travel agency, we offer a huge choice of package holidays, cruises and city breaks from trusted names like TUI and Marella Cruises, so you can book with confidence every time. We work closely with leading tour operators to bring you great options, flexible choices and the reassurance that your holiday is protected. We’ve been helping holidaymakers snap up brilliant deals since 2003, and over the years we’ve built a loyal community of savvy travellers who know that waiting for the right moment can unlock seriously exciting savings and unforgettable experiences. With access to EXCLUSIVE extra discounts, a wide range of destinations and a friendly team ready to help, Holiday Hypermarket makes it simple to book smarter, travel with confidence and enjoy more for less.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

649 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(649)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

Always book our holidays through Holiday Hypermarket and so far no trouble and you are updated with details if needed.

15 January 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

We really appreciate your lovely feedback - thanks so much for taking the time to leave a review! Have a wonderful holiday!

Rated 5 out of 5 stars

Clear and straight forward offering the…

Clear and straight forward offering the best price with a simple to use booking system

10 January 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your feedback, it's great to hear you found a great deal with us and were able to book the holiday you wanted! Wishing you a fabulous holiday!

Rated 5 out of 5 stars

Easy use

Easy use, quick location of holiday plus best price and fast secure payment

6 January 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thanks for your 5* review, glad you got a great deal on your holiday!

Rated 4 out of 5 stars

It's straight forward for booking

It's straight forward for booking, however I have encountered problems before when to add extras it keeps saying please pay when obviously it has been paid. I find this aspect distressing as you know you have paid and it keeps asking for payment

5 January 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

I do apologise that you faced some issues when adding on holiday extras! It may be worth popping our team a call on 0204 578 0977 to add these on and we can resolve any issues that way.

We really appreciate your positive feedback and hope you go on to have a lovely holiday.

Rated 5 out of 5 stars

Very simple process

Very simple process which enables me to find the trip I wanted at a convenient date and good price

2 January 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your lovely feedback, have a fabulous holiday!

Rated 5 out of 5 stars

Easy to book

Easy to book, second time using the service and it’s great

2 January 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your repeat custom, we hope to welcome you back for future holidays with us.

Rated 5 out of 5 stars

Easy peasy

Easy process and a great price

31 December 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thanks for your 5* review, we are glad to hear you got a great deal on your holiday 😊

Rated 5 out of 5 stars

Very easy to locate and book holidays

Very easy to locate and book holidays. Good prices.

22 December 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

It is lovely to hear that you found our booking process easy to follow, and managed to secure a holiday with us at a good price. Enjoy!

Rated 5 out of 5 stars

We always used

We always used
and recommend Holiday Hypermarket for booking our holidays we have booked another holiday yesterday and looking for another one for next year

21 December 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your repeat custom, we really appreciate it! Have a fabulous time.

Rated 5 out of 5 stars

xperience ok but getting sick of you…

Experience ok but getting sick of you putting prices UP when they should be going DOWN to get people to go. I check it all the time. Stop being greedy. But not happy you have merged with Ryanair seat on them planes are worse than yours.

20 December 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your feedback, we will certainly pass this over to our team. With Ryanair flights, we now use these alongside all other airlines to allow customers the option of lower cost holidays and more destinations. Hope you have a great holiday!

Rated 5 out of 5 stars

Perfect company.

Easy to find holiday
Easy to book
All completed in minutes
Now I can just sit back, relax and wait for departure date.

1 December 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

It is amazing to hear that you found our booking process easy to follow. We hope you have a fantastic time!

Rated 5 out of 5 stars

Easy booking and best price

Easy booking with clear information. Fast confirmations too. Best price I could find.

30 November 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your lovely feedback, we really appreciate it! Have an amazing holiday.

Rated 5 out of 5 stars

Very easy to book your holiday

Very easy to book your holiday

28 November 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your feedback, it's great to hear you were able to book the holiday you wanted! Wishing you a fabulous holiday!

Rated 5 out of 5 stars

Easy to use website with plenty of…

Easy to use website with plenty of choice and various discounts available. Booking process was simple enough and various payment options offered. Hotel reviews are comprehensive and are useful when finalising choices.

22 November 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

We love to hear that you managed to find a great deal with everything you want in your holiday! Thank you for taking the time to leave a review, we really appreciate it! Have a great holiday!

Rated 5 out of 5 stars

Good experience all through the booking…

Good experience all through the booking , it was a great deal. Better than any other holiday company for price .👍

17 November 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your lovely feedback. It is great to hear that you managed to locate a fab holiday deal with us. Have an amazing time!

Rated 5 out of 5 stars

Great prices

16 November 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

It is amazing to hear that you found a holiday at a good cost! We hope you have a wonderful time.

Rated 5 out of 5 stars

Easy to use and good Black Friday deals

Easy to use and good Black Friday deals

16 November 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your feedback, it's great to hear you found a great deal with us and were able to book the holiday you wanted! Wishing you a fabulous holiday!

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