Home & Garden Gifts Online 

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Rated 1 out of 5 stars

Ordered a bird table in plenty of time for my husbands birthday, e mail said it had been despatched. Phoned today to query delivery. Told there was a 3 week delay. Adviser then said they had been t... See more

Rated 1 out of 5 stars

I have an order currently with Home and Garden Gifts, but have had no email confirmation. I called them and was told it would be dispatched the next day. That was weeks ago. Nothing has happened since... See more

Rated 1 out of 5 stars

Seen a Beefeater Barbeque ordered it as the price was unbelievable and so it was after they took my money I was called and told that they had only two of these at this price I had missed out how sad,... See more

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Rated 2 out of 5 stars

Bought a Terramundi money pot from Home & Garden but am a little disappointed with the size of the pot and price. It is smaller than others I have bought as gifts and twice the price so will be wary o... See more

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good value and product plus superb service.

This was a repeat order for some wooden air fresheners. I think they are great value and do the job very well. They were sent out on the day of the order, but I'm convinced they were mis-delivered by Royal Mail. I contacted Customer Service by email. They replied very promptly and sent replacements the same day. I would very much recommend this company. It might be on-line shopping, but I've found them to be very friendly and helpful if you need to contact them.

5 July 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service

I ordered this gift for a family birthday having seen it in a well known department store. Even with postage it cost less and arrived in mint condition.

Many thanks.

19 June 2011
Unprompted review
Home & Garden Gifts Online logo

Reply from Home & Garden Gifts Online

Thank you for your comments, we are always pleased to know we have given good service. Hope your family enjoy the gift!

Rated 4 out of 5 stars

very good service

We ordered the pergola abd was delivered quickly but no instructions to put it up but we were telephoned to disuss how thi was done. We were also missing parts to assemble but once we telephoned it was sent straight away. despite the few problems I think they aim to please and i was not dissappointed other than the fact the item was so nice I wanted the larger one but my husband had already put it in but we have made it look great with plants e.t.c I would reccommended

15 June 2011
Unprompted review
Rated 5 out of 5 stars

Soooo Quick!

It was great service. My order came so much quicker than i was expecting. Can't fault it! The Isle of Wight usually suffers at the hands of delivery, but not this time!

4 June 2011
Unprompted review
Rated 4 out of 5 stars

Good experience

Loved the product and REALLY loved the fact that it came ready assembled. Was very well packaged to ensure no bumps and dents. Product arrived within a few days of ordering. The only suggestion i can make is that an email telling me my product had been dispatched would have taken the experience from good to excellent.

31 May 2011
Unprompted review
Rated 5 out of 5 stars

Very good service was really pleased.

I dont order much online but needed a gift that was a bit different and personal,so it was easier to get what i wanted,i vas very happy with how easy it was to choose a gift and have it personalised,and delvery was very efficiant much quicker than i expected,i would deffinatly use home and garden gifts again.

29 May 2011
Unprompted review
Rated 4 out of 5 stars

Good price, speedy delivery

Good service, paid via Google Checkout, I actually received the item ordered before Google sent me the mail saying it was dispatched which was a nice surprise.

My only issue was that I was sent 6 items when I only ordered 1! This was very quickly resolved by a kind person via a phone call, it was a dispatch mistake and the courier came to collect the 5 erroneous items within the hour. No problem!

I would use this website again.

27 May 2011
Unprompted review
Rated 5 out of 5 stars

Excellent.

I bought my son two turd figurines to add to his collection.I was delighted at how low they were priced and free p&p,they arrived really quick as well.I will be happy to shop with Home and garden gifts on line again, and would recommend them to others.

20 May 2011
Unprompted review
Rated 3 out of 5 stars

Very nice company to do buisness with

Very good price but delivery always seems a little to long for such a small item and one they have in stock.

19 May 2011
Unprompted review
Home & Garden Gifts Online logo

Reply from Home & Garden Gifts Online

Although we have the ducks in stock, you requested a personalised tag. These tags have to be made by hand by a third party, so unfortunately there is always slight delay while they are being made. Glad you like doing business with us though, and do hope you are pleased with your goods.

Rated 3 out of 5 stars

Good

I am happy with the products I have purchased. However for the second time now, I have had a problem with the courier used. The courier needed a signature to dispatch the parcel. I am not at home when they deliver the goods and have to go to their depot to pick them up as I have no other choice. I think this is unacceptable from a courrier!

17 May 2011
Unprompted review
Home & Garden Gifts Online logo

Reply from Home & Garden Gifts Online

We are glad that you are pleased with the items, but unfortunately we have no control over the courier. They really do not like leaving items without a signature because it invalidates their insurance, we are really sorry that this inconvenienced you, but we had to send your item by courier because of the weight.

Rated 5 out of 5 stars

fantastic personal service!!

having placed an order online i then rang Home and Garden Gifts Online to just clarify something. Spoke to a friendly and most helpful lady who sorted my query out and went that extra mile to make sure I was happy with what id ordered (at no extra cost to me)-would definitely recommend this website to a friend!!!!!!!! delivery was super quick too (and free!!)

16 May 2011
Unprompted review
Home & Garden Gifts Online logo

Reply from Home & Garden Gifts Online

Thanks!! Lovely of you to say so!

Rated 2 out of 5 stars

Not Quite Great

Considering i ordered three items and you were just able to provide me with one it wasn`t the greatest shopping experience.

7 May 2011
Unprompted review
Rated 5 out of 5 stars

Just as expected & fast delivery.

I've only bought Terramundis but 4, 3 of them personalized ! Huge range & the only site I've found that has options to put more than 1 word or name on. Good interactive questions section to ensure you can get precisely what you are aiming for & company can be sure they have it correct.

5 May 2011
Unprompted review

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