Click & Collect order - The wrong paint was put aside, I ordered the Farrow & Ball ‘Estate’ emulsion in French Gray and the Farrow & Ball ‘Modern’ emulsion in French Gray’ was reserved luckily I check... See more
Company replied
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See what reviewers are saying
After a lot of difficulty using the online website, I decided to go into the store located in Eastbourne the following day. I can not explain how fantastic the staff are. Really friendly, polite, help... See more
The product was damaged. The side of the base of the box was cracked with holes where the shattered plastic had broken off. My parents who had requested the box have decided to try and tape it up ra... See more
Company replied
We recently purchased a kitchen from Homebase in Eastbourne. The kitchen designer Justin Weller did an excellent job throughout. He was very attentive and importantly listened carefully to our require... See more
Company details
- #227 of 245 best companies in Home improvement shop
- #103 of 113 best companies in Bathroom Supply Shop
- #110 of 121 best companies in DIY Store
- #363 of 396 best companies in Home Furniture Shop
- #175 of 189 best companies in Garden centre
- #39 of 46 best companies in Kitchen Furniture Shop
About Homebase - Eastbourne
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
27 Lottridge Drove, BN23 6QD, Eastbourne, East Sussex, United Kingdom
- 0345 640 7126
4.3
Excellent
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 48% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and timely
21 December 2023
Unprompted review
Reply from Homebase - Eastbourne
Hi pambarker,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Just great customer service
Just great customer service
Colleague could not do enough
12 December 2023
Unprompted review
Reply from Homebase - Eastbourne
Hi Colin,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Great service thank you
11 December 2023
Unprompted review
Reply from Homebase - Eastbourne
Hi Paula,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
goods arrived on date and time
7 December 2023
Reply from Homebase - Eastbourne
Hi MrsAnneJeffery,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Nice smiley staff
Nice smiley staff , quickly got purchases and we were done in no time .
6 December 2023
Reply from Homebase - Eastbourne
Hi HELEN,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Ordered click and collect but not in…
Ordered click and collect but not in stock although showing online as available
9 December 2023
Unprompted review
Reply from Homebase - Eastbourne
Hi Paul,
We’re sorry we haven’t been able to fulfil your order on this occasion. We appreciate you bringing your experience to our attention and will share it with the store.
Thanks,
Team Homebase
All went very well
All went very well. As expected My ceiling lights look very nice ow they are up.
2 December 2023
Reply from Homebase - Eastbourne
Hi J,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Great experience
Great experience
Ordered baubles online. Very easy. Simple to collect very friendly staff
28 November 2023
Reply from Homebase - Eastbourne
Hi Alison,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Online order
Online order: click and collect worked perfectly. Staff were friendly, helpful and efficient.
3 December 2023
Reply from Homebase - Eastbourne
Hi Customer,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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