Homebase - Hull Reviews 

Thanks Nic for helping with my heavy BBQ purchase. Polite and happy to help me lift in the store and definitely wouldn't have got it in the car without you.

Also great end of season deal on the BBQ.

Charlotte and Ann from the Hessle store were great. Very helpful.
Nothing was too much for Charlotte she went about the store a few times showing what I was after.
Thank you

I would like Marie to be recognised for her excellent customer service. Easy to talk to, friendly, extremely helpful, nothing was too much trouble, even though I took Marie away from doing a job she needed to get done, she still went out of her way to help.

Will definetely be using Homebase again Thanks to Marie.

I was looking for an item which is out of season, a very helpful lady called Sarah insisted on heading to check the clearance shelves for me as she recalled that they were being sold off. There was one left in store which I picked up and purchased. Alot of staff would have simply said we don't have those.

Easy to click & collect

Jacquie provided good customer service even on a different department to her own. Thank you

There was a shortage of signage showing prices on many of the products in the decorating section

The order was ready, waiting at the collection point and the male assistant wheeled and loaded the items into the boot of my car, very helpful and appreciated this service.

Excellent kept me updated as the outside area was closed due to high winds. Received confirmation as soon as they were able to reopen. Good value and helpful staff

Very good service from the friendly team at the Hessle store, speedy and efficient throughout.

I went to homebase to look for a plant as a present not knowing much about them myself. While browsing Jacquie asked me if I was okay and offered to help. She was extremely friendly and knowledgable. Jacquies help led to me finding the perfect plant. Thank you

Jacquie was very helpful today helped us get everything we needed, even reminded us to get soil

Jacquie was very helpful and found what we was looking for with no hassle

Janice was super helpful
I would certainly employ her 👍

Jacquie in the garden service was great helpful and knowledgeable without being intrusive, perfect level of customer service

Jacquie was very helpful she explained helped with information regarding the plants I selected

Excellent Customer Service as usual - I expect nothing less from Homebase - It’s always a pleasure to shop there - I ordered a plant with the click and collect service - However, when collecting it I decided I preferred a different plant - So no problem with an exchange - Truly helpful and very friendly staff -

Everything was well as per usual went in & gave the lady at the cashier till my order number she checked on computer asked my name radioed the garden area & somebody brought my order on a trolley 10/10

Delivered on time, no issue, garden furniture is fantastic

Jacquie in Hull branch really friendly and helpful in terms of choosing right plants