Homebase - Hull Reviews 

165
TrustScore 4.5 out of 5

4.7

Sainsburys Way, Hessle, HU13 9NT Hull, North Humberside, GB


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Rated 5 out of 5 stars

I would like Marie to be recognised for her excellent customer service. Easy to talk to, friendly, extremely helpful, nothing was too much trouble, even though I took Marie away from doing a job she... See more

Rated 5 out of 5 stars

We went to Hull Homebase today to purchase an Outback BBQ and I must say the staff were absolutely fantastic. We had interactions with several staff members who assisted us with every element of our p... See more

Rated 5 out of 5 stars

We wanted to buy paint and Alex helped us find what we wanted and mixed another colour for us. He explained all of the offers. We settled on Heritage and Alex told us hoe it covers. We bought Harris... See more

Rated 4 out of 5 stars

We arrived to purchase a parasol in natural colour but I really wanted grey , on arriving at the store I saw you had a grey so the assistant changed it for me. When we goy home (22miles ) the parasol... See more


Company details

  1. #221 of 242 best companies in Home improvement shop
  2. #101 of 113 best companies in Bathroom Supply Shop
  3. #108 of 121 best companies in DIY Store
  4. #361 of 396 best companies in Home Furniture Shop
  5. #169 of 188 best companies in Garden centre
  6. #40 of 46 best companies in Kitchen Furniture Shop

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Sainsburys Way, Hessle, HU13 9NT, Hull, North Humberside, United Kingdom

  • 0345 640 7019

4.7

Excellent

TrustScore 4.5 out of 5

165 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 45% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(165)

744 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent help from Maria at the Hessle based Homebasebought 7 tins of paint on line

I bought 7 tins of paint on line, all one colour, and my sister said the colour had a pinkish tint to it and I would not like it for the whole of my downstairs!
With extreme trepidation I returned the paint, and I was lucky enough to get the service of Maria.
She said she was happy to refund my money, and did not make me feel embarrassed or uncomfortable in any way. She was so helpful, reassuring and charming.
I collected a new Farrow and Ball colour chart and I will be buying some more paint soon.
Thank you Maria and Homebase ( Hessle branch)

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Brett Taylor was amazing took his time…

Brett Taylor was amazing took his time and effort into getting us the kitchen we wanted. Gave us new ideas and some amazing advice too. Brett went above and beyond and made sure we were happy with everything and all the added extras.
I would highly recommend this service and Brett.

14 April 2024
Unprompted review
Rated 5 out of 5 stars

New kitchen

Both Yvonne W and Brett were very helpful and pleasant and helped us choose and plan a new kitchen.
Yvonne showed us several colour options and styles never loosing patience when we asked to see previous options while Brett showed his skill in measuring and planning the best layout for our small but awkward kitchen.
They both made sure we selected the best colour, style and layout without being pushy or condescending.
We will happily recommend them and Homebase to anyone who is thinking of a new kitchen.

5 April 2024
Unprompted review
Rated 1 out of 5 stars

Keter storage unit

After unwrapping, I found two pieces were broken,I ended up having to return it to Homebase and collecting another one myself,although I paid for delivery of the first one.

3 March 2024
Homebase - Hull logo

Reply from Homebase - Hull

Hi Jean, 
Thanks for your feedback. We’re sorry for any disappointment caused - We can see your review is related to an online order so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'. 
We have actioned a refund of the delivery charge as a gesture of goodwill.
Many Thanks,
Team Homebase

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