I would like Marie to be recognised for her excellent customer service. Easy to talk to, friendly, extremely helpful, nothing was too much trouble, even though I took Marie away from doing a job she... See more
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See what reviewers are saying
We went to Hull Homebase today to purchase an Outback BBQ and I must say the staff were absolutely fantastic. We had interactions with several staff members who assisted us with every element of our p... See more
We wanted to buy paint and Alex helped us find what we wanted and mixed another colour for us. He explained all of the offers. We settled on Heritage and Alex told us hoe it covers. We bought Harris... See more
We arrived to purchase a parasol in natural colour but I really wanted grey , on arriving at the store I saw you had a grey so the assistant changed it for me. When we goy home (22miles ) the parasol... See more
Company details
- #221 of 242 best companies in Home improvement shop
- #101 of 113 best companies in Bathroom Supply Shop
- #108 of 121 best companies in DIY Store
- #361 of 396 best companies in Home Furniture Shop
- #169 of 188 best companies in Garden centre
- #40 of 46 best companies in Kitchen Furniture Shop
About Homebase - Hull
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Sainsburys Way, Hessle, HU13 9NT, Hull, North Humberside, United Kingdom
- 0345 640 7019
Asks customers to review
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Replied to 45% of negative reviews
Typically replies within 2 weeks
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Excellent help from Maria at the Hessle based Homebasebought 7 tins of paint on line
I bought 7 tins of paint on line, all one colour, and my sister said the colour had a pinkish tint to it and I would not like it for the whole of my downstairs!
With extreme trepidation I returned the paint, and I was lucky enough to get the service of Maria.
She said she was happy to refund my money, and did not make me feel embarrassed or uncomfortable in any way. She was so helpful, reassuring and charming.
I collected a new Farrow and Ball colour chart and I will be buying some more paint soon.
Thank you Maria and Homebase ( Hessle branch)
Amazing staff and a easy to use website
Amazing staff and a easy to use website
Ordering was easy and delivery made…
Ordering was easy and delivery made within the stayed time.
Very pleased with Homebase and of course the Flymo lawnmower. Thanks
Sarah above and beyond duty
Was served by Sarah .she was very welcoming and went above and beyond her duty as I was 20pence short and offered to put it in thanks
Brett Taylor was amazing took his time…
Brett Taylor was amazing took his time and effort into getting us the kitchen we wanted. Gave us new ideas and some amazing advice too. Brett went above and beyond and made sure we were happy with everything and all the added extras.
I would highly recommend this service and Brett.
Very helpful
Jacquie the assistant in the garden area was very helpful telling us what plants we needed and what compost was best.
I was assisted by a lovely lady in…
I was assisted by a lovely lady in finding the right paint and other accessories for my garden fence.
New kitchen
Both Yvonne W and Brett were very helpful and pleasant and helped us choose and plan a new kitchen.
Yvonne showed us several colour options and styles never loosing patience when we asked to see previous options while Brett showed his skill in measuring and planning the best layout for our small but awkward kitchen.
They both made sure we selected the best colour, style and layout without being pushy or condescending.
We will happily recommend them and Homebase to anyone who is thinking of a new kitchen.
Jacquie was very helpful today
Jacquie was very helpful today. Going out of her way to help me find what I was looking for.
Laura was very helpful and friendly
Great Service. With the help of a very efficient and…
With the help of a very efficient and friendly member of staff, Yvonne, we were able to purchase exactly what we had been looking for.
Helpful Gardening Employee
Jacquie in the Gardening section was really helpful, gave answers to gardening questions and gave information about different plants, very helpful employee
Went in for a bbq and cover the…
Went in for a bbq and cover the assistant (Yvonne w) was really helpful and helped us with getting just what we needed
I found exactly what I was looking for…
I found exactly what I was looking for at a good price, staff were very helpful.
Staff were friendly and helpful thanks
Staff were friendly and helpful thanks
Prompt service and delivery
Keter storage unit
After unwrapping, I found two pieces were broken,I ended up having to return it to Homebase and collecting another one myself,although I paid for delivery of the first one.

Reply from Homebase - Hull
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