I would like Marie to be recognised for her excellent customer service. Easy to talk to, friendly, extremely helpful, nothing was too much trouble, even though I took Marie away from doing a job she... See more
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We went to Hull Homebase today to purchase an Outback BBQ and I must say the staff were absolutely fantastic. We had interactions with several staff members who assisted us with every element of our p... See more
We wanted to buy paint and Alex helped us find what we wanted and mixed another colour for us. He explained all of the offers. We settled on Heritage and Alex told us hoe it covers. We bought Harris... See more
We arrived to purchase a parasol in natural colour but I really wanted grey , on arriving at the store I saw you had a grey so the assistant changed it for me. When we goy home (22miles ) the parasol... See more
Company details
- #221 of 242 best companies in Home improvement shop
- #101 of 113 best companies in Bathroom Supply Shop
- #107 of 120 best companies in DIY Store
- #360 of 394 best companies in Home Furniture Shop
- #169 of 188 best companies in Garden centre
- #39 of 45 best companies in Kitchen Furniture Shop
About Homebase - Hull
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Sainsburys Way, Hessle, HU13 9NT, Hull, North Humberside, United Kingdom
- 0345 640 7019
4.7
Excellent
165 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Served by very efficient and happy…
Served by very efficient and happy member of staff who promptly found my order. Thank you.
3 January 2024
Unprompted review
Good price quick delivery
29 December 2023
Helpful staff
Helpful staff, quick and friendly would definitely use again
30 December 2023
Unprompted review
Lovely & sparkly
Easy to order click & collect. Friendly & helpful staff. Great value square Xmas skirt. It looks fab
5 December 2023
Reply from Homebase - Hull
Hi Crissy,
Thank you for taking the time to leave us a review.
We are pleased to hear your new tree skirt looks great.
Hope to see you again soon!
Team Homebase
Knauff loft rolls at competitive pricing
Knauff loft rolls ordered with the welcome 3 for 2 offer and delivered on time into my house, thanks. Pleasant and helpful delivery people.
8 December 2023
Reply from Homebase - Hull
Hi David,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Aachristnant very knowledge able .I had no…
Assistant very knowledge able .I had no problems
23 December 2023
Unprompted review
Reply from Homebase - Hull
Hi Anonymous,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Superb customer service.
I went to the homebase in Hessle and they only had 2 of the lights I needed 3 of. They could be ordered but would come after Christmas. The excellent sales person suggested I order them on line for next day delivery. I couldn't do this easily being a technophobe so she did it for me on my phone. They came the next day. Excellent service and superb customer service. Would recommend the company and especially their customer service. Above and beyond.
20 December 2023
Unprompted review
Reply from Homebase - Hull
Hi Andrea,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Excellent friendly service
Excellent friendly service, order ready quickly
22 December 2023
Unprompted review
Reply from Homebase - Hull
Hi Sarah,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
It was an easy process to click &…
It was an easy process to click & Collect online and the Staff where helpful and friendly in the store
22 December 2023
Unprompted review
Reply from Homebase - Hull
Hi Paula,
We pride ourselves on our customer service so really appreciate your feedback. If there’s anything we could have done to make your experience a 5* one, please fill in the following form (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) with “FAO Louise” in the subject line.
Thanks,
Team Homebase
Reply from Homebase - Hull
Hi Dawn,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Easy to find what I wanted.
Easy to find what I wanted.
Sarah was very helpful and friendly at the checkouts
20 December 2023
Unprompted review
Reply from Homebase - Hull
Hi Richard,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Reply from Homebase - Hull
Hi Mrs,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Reply from Homebase - Hull
Hi Gail,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
I love my new gonk
16 December 2023
Unprompted review
Reply from Homebase - Hull
Hi Arek,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Very efficient and the purchase arrived…
Very efficient and the purchase arrived on time.
8 December 2023
Reply from Homebase - Hull
Hi barbara,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Kept up to date with my order.
7 December 2023
Reply from Homebase - Hull
Hi Jaina,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Quick and efficient
Used homebase in Hull
for a click & collect order.
Went straight to the counter no waiting assistant was very polite & efficient and all within 5 mins
Was in & out.
Was impressed with the service provided. 👍
4 December 2023
Reply from Homebase - Hull
Hi Graham,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Great customer service by a young lady…
Great customer service by a young lady who had just started. Very friendly, helped us find the products we wanted. Hessle store Hull
3 December 2023
Reply from Homebase - Hull
Hi Denise,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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