Deleted my am**on account in the past 12 months partly to support local businesses. Pre-ordered a heater for collection from Wrights Home Hardware in Troon. Received a call the day after to tell me i... See more
Company replied
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See what reviewers are saying
I ordered six litres of strong Weedkiller and an order was delivered timely. However, it contained the wrong items. I duly telephoned the firm and explained the situation to a man who was very apolo... See more
Company replied
Staff at shop were great altho because they didn't have it in stock they advised I had to go online to place the order. It eas easy enough to do that and after I did so I got confirmation with a deliv... See more
Company replied
Great service from Home Hardare Direct. The item came quickly and when they said it would. Good communication too! The box was damaged a little on delivery but it didn't affect the item inside and... See more
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Company details
Written by the company
Home Hardware (Scotland) Ltd was founded in 1983, a buying and marketing group that has gone on to become a thriving Ardrossan-based distribution hub, to over 40 family run businesses throughout Scotland and the north of England. These stores include hardware retailers, housewares shops, cook shops, ironmongers and garden centres. As well as offering our customers low prices, Home Hardware stores are renowned for providing exceptional service; If we don’t have what you are looking for our staff will do their best to get it for you. Home Hardware Direct launched online in 2012, and is managed by an experienced team that is focused on customer satisfaction and providing reliable products at unbeatable prices. Home Hardware has a large warehouse distribution centre and an excellent supply relationship with its stores across Scotland and the north of England which means we will always maintain and continue to meet customer expectations in this rapidly growing and changing world. Most of our stores are open 7 days a week. You can find your nearest store and check it's opening times using our store locator. You can shop 24/7 online with the option to select home delivery or click and collect. For home delivery, orders before 12 noon Mon-Fri will qualify for same day dispatch.
Contact info
HOME HARDWARE DIRECT: 26A DALRY ROAD, KA22 7GQ, Ardrossan, United Kingdom
- 01294606140
- portal@home-hardware.co.uk
- www.homehardwaredirect.co.uk
4.8
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The price you gave was the best I could…
The price you gave was the best I could find by far and you also are scottish.
11 February 2025
Reply from Home Hardware Direct
Good afternoon Del boy
Thank you so much for your kind words and 5-star rating!
We're happy to hear that you were pleased with the price of your recent purchase and that you appreciate us being a home grown "Scottish" business!
Thank you again for your business. See you again soon!
Kind regards,
Corrie & Rob
Customer Service Team
Home Hardware Direct Ltd.
Friendly shop
Staff very friendly, first class service well stocked variety of goods.
Will be visiting again.
17 February 2025
Reply from Home Hardware Direct
Good morning Carol
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were impressed with our great service and good stock of goods in your local store.
We will be delighted to pass on your feedback to the Bridge of Weir Store.
See you again soon!
Kind regards,
Corrie & Rob
Customer Service Team
Home Hardware Direct Ltd.
Very fast delivery and securely packed
10 February 2025
Reply from Home Hardware Direct
Good morning David
Thank you so much for your kind words and 5-star rating!
We're happy to hear that you were pleased with the fast delivery and packaging of your recent purchase.
Thank you again for your business. See you again soon!
Kind regards,
Corrie & Rob
Customer Service Team
Home Hardware Direct Ltd.
Excellent online store with very efficient service
I found exactly what I was looking for on HHD, with easy ordering process and competitive pricing. Item was dispatched within 1 working day with tracked delivery to my door using DPD and item arrived well packaged and am very pleased with my purchase, highly recommended seller.
17 February 2025
Reply from Home Hardware Direct
Good morning Brian
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were pleased with your recent order and that the delivery was timely and hassle-free.
We hope to see you soon!
Kind regards,
Corrie & Rob
Customer Service Team
Home Hardware Direct Ltd.
Reply from Home Hardware Direct
Good morning Jennifer
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were impressed with our fast service and great product.
We're always striving to provide the best possible experience for our customers, and we're delighted to know we met your expectations.
See you again soon!
Kind regards,
Corrie & Rob
Customer Service Team
Home Hardware Direct Ltd.
First online purchase from Home Hardware Direct.
Very prompt service. Also very helpful and polite customer support when I eventually got an up to date phone number not the one quoted on invoice.
11 February 2025
Reply from Home Hardware Direct
Good morning Elizabeth
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were pleased with your recent order and that our customer support team were able to assist you.
We hope to see you soon!
Kind regards,
Corrie & Rob
Customer Service Team
Home Hardware Direct Ltd.
Reply from Home Hardware Direct
Good morning John
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were impressed with our efficient, fast service.
We're always striving to provide the best possible experience for our customers, and we're delighted to know we met your expectations.
We will pass your lovely comments onto the staff at the Newton Stewart Store.
See you again soon!
Kind regards,
Corrie & Rob
Customer Service Team
Home Hardware Direct Ltd.
Reply from Home Hardware Direct
Good afternoon Mrs Kinloch
Thank you so much for your kind words and 5-star rating!
We're happy to hear that you were pleased with your recent purchase, and that it arrived quickly.
Thank you again for your business. See you again soon!
Kind regards,
Corrie & Rob
Customer Service Team
Home Hardware Direct Ltd.
My purchase came on time and in good…
My purchase came on time and in good order. Will recommend this company
5 February 2025
Reply from Home Hardware Direct
Good afternoon Janet
Thank you so much for your kind words and 5-star rating!
We're happy to hear that you were pleased your recent purchase, and that it arrived on time.
Thank you again for your business. See you again soon!
Kind regards,
Corrie & Rob
Customer Service Team
Home Hardware Direct Ltd.
Reply from Home Hardware Direct
Hi Alex,
Thank you so much for your kind words and 5-star rating! We're delighted to hear that your order was delivered on time and to the correct location. We strive to ensure accurate and timely deliveries for all our customers, and we're glad we met your expectations.
Thank you again for your business. We hope to see you soon!
Kind regards,
Corrie & Rob
Customer Service Team
Home Hardware Direct Ltd.
OKish
Does the job, just about
Expensive, noisy even on low settings (and I am hard of hearing)
11 February 2025
Reply from Home Hardware Direct
Dear John,
Thank you for your feedback on your recent purchase. We appreciate you taking the time to share your thoughts with us.
We're glad to hear that the product is "OKish" and "does the job," but we understand your concerns regarding the price and noise level, even on low settings. We apologise that the product didn't fully meet your expectations in these areas.
We are always looking for ways to improve our products and appreciate your honest feedback. We will take your comments into consideration as we review our product line and pricing.
If you have any further questions or concerns, please don't hesitate to contact us directly at info@homehardwaredirect.co.uk
Kind regards,
Corrie & Rob
Customer Service Team
Home Hardware Direct Ltd.
right price, quick delivery
The product was the right price and with next day delivery so was the buying experience.
10 February 2025
Reply from Home Hardware Direct
Good afternoon Jon
Thank you so much for your kind words and 5-star rating!
We're happy to hear that you were pleased with the price of your recent purchase and that it arrived quickly.
Thank you again for your business. See you again soon!
Kind regards,
Corrie & Rob
Customer Service Team
Home Hardware Direct Ltd.
Reply from Home Hardware Direct
Good afternoon Patricia
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were impressed with our good service.
We're always striving to provide the best possible experience for our customers, and we're delighted to know we met your expectations.
See you again soon!
Kind regards,
Corrie & Rob
Customer Service Team
Home Hardware Direct Ltd.
Goods good so far also delivery on
7 February 2025
Reply from Home Hardware Direct
Good afternoon
Thank you so much for your kind words and 4-star rating! We're thrilled to hear that you were impressed with your goods & delivery.
We're always striving to provide the best possible experience for our customers, and we're delighted to know we met your expectations.
See you again soon!
Kind regards,
Corrie & Rob
Customer Service Team
Home Hardware Direct Ltd.
Reply from Home Hardware Direct
Hi Robert,
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you enjoyed your experience dealing with us.
We'll be sure to pass on your kind comments to the staff at our Stranraer store.
We hope to see you again soon!
Kind regards,
Corrie & Rob
Customer Service Team
Home Hardware Direct Ltd.
Reply from Home Hardware Direct
Hi Jean,
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were impressed with our quick delivery.
We're always striving to provide the best possible experience for our customers, and we're delighted to know we met your expectations.
Thank you again for your business, we hope to see you again soon!
Kind regards,
Corrie & Rob
Customer Service Team
Home Hardware Direct Ltd.
Reply from Home Hardware Direct
Hi Sue,
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were impressed with our great service and fast delivery.
We're always striving to provide the best possible experience for our customers, and we're delighted to know we met your expectations.
See you again soon!
Kind regards,
Corrie & Rob
Customer Service Team
Home Hardware Direct Ltd.
Very quick delivery to store and store…
Very quick delivery to store and store phoned to say order there to pick up. Great communication
5 February 2025
Reply from Home Hardware Direct
Hi Chris,
Thank you so much for your kind words and 5-star rating! We're delighted to hear that you were impressed with the quick delivery to the store and that they phoned you promptly to let you know your order was ready for collection.
We'll be sure to pass on your kind comments to the team at Home Hardware Maybole.
We hope to see you again soon!
Kind regards,
Corrie & Rob
Customer Service Team
Home Hardware Direct Ltd.
On time very pleasant and respectful of…
On time very pleasant and respectful of my property
3 February 2025
Reply from Home Hardware Direct
Hi Donna,
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were pleased with the on-time delivery and that the delivery team was respectful of your property.
We strive to provide a positive delivery experience for all our customers, and we're delighted to know we met your expectations.
Thank you again for your business.
Kind regards,
Corrie & Rob
Customer Service Team
Home Hardware Direct Ltd.
Value for money, easy transaction, fast delivery.
Value for money, Easy transaction, fast delivery.
28 January 2025
Reply from Home Hardware Direct
Good afternoon Melissa
Thank you so much for your kind words and 5-star rating!
We're happy to hear that you were pleased with the price of your recent purchase, our website functionality, and that it arrived quickly.
Thank you again for your business. See you again soon!
Kind regards,
Corrie & Rob
Customer Service Team
Home Hardware Direct Ltd.
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